DressLilyReviews 4,651

I am giving this company a higher score than others, because they did work with me and give me a refund. Sizing is a BIG problem with this company. The sizes are not standard for US, but are Asian. But even then, there doesn't seem to be a standard. Looking at the size charts does not help. I ordered two swimsuits of the same size and one was small and the other huge. Also, I paid for express shipping and did not receive the package within the 7 stated business days. Their policy states that they have "order processing time" before shipment. So don't think the order will come quickly. Don't bother with express shipping. Having said that... there was no problem with the quality of the garments. Both swimsuits were cute and looked like the photos online. But it wasn't worth the price I paid for shipping just to try on a garment. Maybe it would work better with some other type of clothing. Be cautious, read all of the fine print, and you might get a great buy with DressLily.

I ordered a v-neck sequenced dress for a wedding, but to be on the safe side I had ordered it about 2 months before just in case it either didn't fit right or, worst case scenario, the dress wasn't going to be how it looked like. It came out to about $20 so I figured why not. I got it about 4 weeks later and first of all, the packaging is AWFUL. The dress was scrunched up in a ball in a plastic. And just looking at the dress from there I knew it was going to be a disaster. I opened it up the color was not at all how it looked in the picture. The material made me think it of it like a light scarf you'd buy at Aldo. And the "sequence" bodice, was just little "S" like shapes scattered through it. SO UGLY! I usually wear a medium/large and I ordered an XL and it didn't fit either. The picture is extremely deceiving. It's as if they stole an haute couture style and made it the $#*!tier version. NEVER AGAIN

**Dresslily gave me a full refund after this review was posted. So that's a plus!

Overall I'm satisfied shopping at Dresslily. The one thing I would criticize would be the product shipping process. It takes awhile for the product to reach its destination. Everything else is great, such as the service and the products. When I have an issue with a product once I email them I get a quick response, usually one to two days. There is a variety of products to choose that are priced either appropriately or low. Of course, with it being low priced, the materials are what you buy. Ever since I have shopped there I have not been anywhere else.

While I cannot attest to the experience of others, I have to say that I have had the most positive experience with DressLily. I have mostly ordered pillow cases, and I received all of my items within a month. The pillow cases are great and very high quality. There was some confusion with part of my order, but DressLily was prompt to address my issue and refund those items. All in all it has been an impressive experience, better than expected, and I will continue to purchase items from DressLily in the future.

Sizes are more children sizes or tiny people sizes and the quality of material is the worst. There should have been a size chart comparable to U.S. sizes since I'm sure they ship a LOT to America. Plus, I did not realize it was an oversea's company until after I ordered. So the whole "return/refund" policy is pretty much null and void since it would cost you a whole lot more to return the merchandise than what you paid for it. Also, there were no tags on the clothing... the clothing didn't even appear to be new. I will try to find some little bitty young person who can wear the tops and just give them away. On top of it all, they reply to your review and tell you they have an email waiting for you to review. They will end up telling you they will give you a "refund" of a certain amount. Their "refund" is only "store credit"... as if you would ever re-order from them again.

I placed 2 orders with Dresslily, I just recieved my first order. I purchased 2 dresses and a jumpsuit. The dresses were city but very thin material. The jump suit was of very poor quality and very poor material. I am hoping the swimsuits I purchased are of better quality. I will admit I do not think I will order any clothing from this site again, as I have read their return policy and it seems like they make it almost impossible to return anything. Buyer beware...

I ordered a few items, the clothes looked really nice online, when they come they are all wrinkled(yes I can iron), poor packaging. Clothes are too small. I bought a shirt and for sizing it said "one size" which led me to believe it was one size fits all or most. When it came it was a medium and I am not a medium. This company is based out of China and they talk about all the charges you will have to pay if you send back. I got these clothes on sale so I will not pay all that money to send back. I will try to find someone they fit or give to the Recue Mission. Will never buy from this company again.

Wow really bad service first they got my address wrong asked me to go to postal service ( which I did) now it " might be sent by other means" and I have a tracking number but when punched it into web site they can not find it I got two tracking numbers but neither one worked. I ordered my things a month ago and did not even get an email informing me of anything being shipped until I sent a message to them which it took me a very long time to even find a way to get a hold of anyone not even on live chat ( what a joke) no telephone number to even speak with a live rep. Now I am not sure of anything! Worst site and customer service ever. Just so you know I am in retail and have a lot of experience in this area my clients would go elsewhere!

I have placed 3 orders with Dresslily now and have loved everything I have purchased! My 2nd order was fulfilled and received about a week after the order! Maybe even sooner, it was wonderful! I just placed my 3rd order and it's already in the US near where I live, so I bet I get it tomorrow or early next week. In any case, the shipping is not as slow as you may have heard, and the items ARE really nice. I haven't had any problems with the jewelry, swimsuits or shirts that I've received. The quality has been awesome--I'm most impressed with the earrings* I have received, I have sensitive ears and their earrings do not bother me at all! Which as people with sensitive ears know, that is hard to find!

Can't wait to place my next order!

*The earrings I mention in this review refer to order L**************

Worst company ever do not order stuff over there the sizes are ridiculous they do not match the US size and if you get it wrong when you call back there's no contact number should you finally get a contact number nobody picks up the phone, you email them no return email back worst company. I think they should close down this business because they are robbing a lot of people. I have a jacket that I have ordered from them it was too small and sizes I contacted them email them no call back nothing back and I still have the jacket at home I lost my money worst company ever dump this trash to the garbage I'm pleading with you do not order from this company it is the worse worse worse by far.

I ordered 3 dresses from them at one time, all of which arrived at different times and in bad packaging. NOTHING looks like it does on the site, not even close! They're a ll cheap material, poor fitting, and $#*!ty made dresses. They look like Halloween costumes from Party City. I'm so angry I wasted money on them and then couldn't return anything either. No one ever answered my questions on how to return for a refund. They're just awful.

I ordered two blouses from DressLily, but forgot to check the reviews before placing my order. I really wish I had. I ordered size Large in both tops, even though I wear a Medium. One of them wouldn't go over my shoulders, and the other one barely fit, as long as I didn't breathe. I am very unhappy with my purchase, and will never buy from this company again. A friend of mine ordered size extra large, and it was still too small for both of us. This is a terrible site.