DressLilyReviews 4,651

I'm another one who got scammed by this company. They sent me half my order then kept putting me off another 30 days. Ordered in March. It's almost july. Started dispute with PayPal. They gave PayPal tracking number they sent HALF OF MY STUFF WITH and claimed to have mailed it all, I guess, cause PayPal closed dispute. That's ok I'll contact my bank and let all my friends know this is a scam. I can't believe they are still in business! I was bummed cause only reason I went to this site is because I saw ad on fb for swimsuit and I loved it. Then ordered a bunch of stuff and never even got the suit or a shirt. I am also going to contact Facebook to see if they don't have some sort of integrity to allow these people to advertise and defraud us.
Update RE your "response": blah blah blah... I have not received ANY solution from you other than that you defrauded PayPal to avoid refund. You give me my cash back and we'll talk. So I don't plan on ever speaking with you again, cause we know that's not gonna happen. Enjoy my $23. Was it worth it to get all the negative publicity?! Thieves!

DressLily is the worst site ever. The clothes did not come close to fitting on the size chart. The stitching and material are so cheap looking. I am very disappointed and now have to eat 100 I spent.
I have asked for a return and they keep sending me to a link that makes you take pictures with a ruler and then send to them. They keep procrastinating so they do not refund the clothes.

HORRIBLE, HORRIBLE CLOTHES and NO CUSTOMER SERVICE

This is the ABSOLUTE WORST SERVICE, that I EVER received from any Company that are supposed to have honorable sales and service! I have been trying for about a MONTH now, to return the order, have packed it already to re-send and have asked in numerous "Customer Support" e-mails, for the return address as well as the questions regarding my refund on these items, but NOBODY CARES! I will NEVER, EVER recommend this Company to anyone and will also put this on my Facebook page, to stop anyone, as far as I can, to order anything from DRESSLILY! What a disappointment!

I really love ordering from Dresslily.com. They have a variety of great styles and selections, and at a great price. From my experience, I have received clothes and accessories with perfect quality and just as promised. The free shipping that they offer is something that is phenomenal along with the great prices, which I really love. It did not take that long to ship my items to me, which was impressive. The website is easy to navigate, and organized well. The customer service is quick, helpful, and professional. I would highly recommend this website to all of my friends and family.

I ordered three items from this site. It took almost a month to get two out of the three items. When I opened one the shirt was WAY too small and had threads hanging off of it everywhere. The dress I got looked NOTHING like the picture on the website and looked very cheap! I plan on sending the two items back and have e-mailed the company to tell them not to send the third item just refund my account. Will not be shopping from this site agin.

I saw an ad for dress lilly on facebook and loved the top. So I searched the website. Loved everything I saw. I was just about to check out with 340 dollars worth the clothes when I thought I better look at some reviews first. Seemed to good to be true. I am very upset because I loved all of the clothes on this website and was excited to get a wardrobe for half the normal cost. But obviously these 700+ bad reviews aren't a coincidence. Shame on them for scamming hard working people! Thank you all for saving me the time and money!

I ordered a simple skirt and 3 bracelets, a $20 purchase. I received the completely WRONG order and Dress Lily said it wasn't even their items! B. S.! Was the ugliest dress I ever saw too. I went back and forth for months with a rep named Summer. She was nice but made promises about sending me the items I ordered which again, I never received! Then I receive an email stating they returned my money! NO THEY DID NOT! This is the worst company I have ever dealt with! DO NOT BUY, RIP OFF ARTISTS! They will keep your money and string you along in hopes you will just give up. They keep your money! So LAME! Buyer Beware, their stuff looks really cute but it doesn't exist! I'm so disappointed, I'll never buy from overseas again! Hate Dress Lily. Hate them.

Ordered an item on March 1st. It is now June 17th and I still haven't received it. I order from Chinese vendors pretty frequently, so this isn't an issue with shipping times. This is either lazy, neglectful sellers or an outright scam. Avoid this company.

Update 7. 1. 15 - I was contacted by the company, told to contact them through the website using my order number and support ticket number. Shockingly, their "contact us" page doesn't work. And shows no records according to my support ticket number; the same ticket number they issued me when I first began to complain. Horrible, horrible people.
Awful company.