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DressHead

1.8

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DressHead Reviews Summary

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1866th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65

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New Hampshire
1 review
3 helpful votes
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Exactly what most of everyone is saying, the dress I bought was not as advertised, poorly made is correct, shipping is outrageous, the size is definitely incorrect. FALSE ADVERTISMENT DON'T BE FOOLED! It may look nice but it's not when you get it...

Date of experience: July 30, 2017
Nevada
1 review
3 helpful votes
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AVOID
July 29, 2017

Dresshead is a scam! AVOID! Horribly, cheaply made clothes that don't resemble the advertised photos. Nothing I received is even similar to what was purchased and all the threads are loose already! Stay Away!

Date of experience: July 29, 2017
California
1 review
2 helpful votes
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If you know what bait n switch means. Than you understand, the business practices of this company.
They advertise CHEAP dresses they are correct! Nothing I bought looks remotely like the pic. I purchased from! The sizes are totally incorrect. Think of the average size of a woman from Hong Kong. Than you got it. Not American sizes at all. I bought 4 dresses, I was so excited. I wanted to share my great find, but I thought I should wait until I see the clothes! Boy how happy I was to have not shouted out to my Family and friends. I would have been to embarrassed. Just awful is the best way to describe it the fabric is like Halloween costume grade not the good kind either. Save your money, instead hit the stores and go to the clearance racks. A much better deal!

Date of experience: July 29, 2017
Georgia
3 reviews
3 helpful votes
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I ordered two seperate orders and got my first one today and the pants fits like they were suppossed to the only complaint I have is the outrageous shipping. Lets see how the items on my next order fit should arrive in a few days..

Date of experience: July 26, 2017
Arizona
1 review
2 helpful votes
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Great clothes!
July 25, 2017

Great clothes! Everything on this site is super cute. I bought myself the best swimsuit ever. All their clothes are unique. The designs are much more fun and interesting than anything you could find at a local store. This is definitely a site to check out.

Date of experience: July 24, 2017
Connecticut
1 review
3 helpful votes
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I ordered a dress from this company. The size was not even close to what was specified in the description; it was like XS at the top and XL at the bottom part. Even the message on the site said 100% satisfaction guarantee and free return (plese note they said easy return), the only one reply i receoved from the customer service - you have to pay for the shipment to Hong Kong without any explanations even how to do this the shipment if you want to. There is no way to contact abybody.
I strongly recommend don't buy anything from this company

Date of experience: July 23, 2017
Georgia
1 review
3 helpful votes
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Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.

Date of experience: July 21, 2017
Missouri
1 review
2 helpful votes
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Was not impressed.
July 19, 2017

Although I received my shipment in a timely manner, I was not impressed. Ordered 3 pair of leggings. Two of them were not the color stated and the deer head on the sides of leggins were all upside down. Quality was not up to what was expected. I have ordered leggings online from other companies and have always been satisfied. The third pair I ordered from here was out of stock. My order came with a note stating they had tried to contact me and since they didn't make contact they had issued a refund. I had to ask when they tried to contact me and when did they issue a refund because I saw no evidence of either. After that I got a refund of said item almost immediately. Seriously doubt I will be ordering from here again.

Date of experience: July 18, 2017
Connecticut
1 review
2 helpful votes
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They use stock photos from better websites and use the poorly made knockoffs to sell to you. If you wish for a refund you have to send it back to HONG KONG, the address for which is never given to you. This is a fraudulent site where you can only reach "customer service" via e-mail. STAY AWAY FROM THEM.

Date of experience: July 17, 2017
North Carolina
1 review
2 helpful votes
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DO NOT ORDER FROM THIS SITE! VERY POOR QUALITY OF CLOTHING! THE ITEMS CAME WITH NO RETURN SHIPPING LABEL. IN ADDITION, YOU HAVE TO SEND THE MERCHANDISE BACK TO THEIR WAREHOUSE WHICH IS IN HONG KONG!

Date of experience: July 15, 2017
Indiana
1 review
0 helpful votes
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Nice Service
July 13, 2017

It's my first time online shopping.
I emailed much questions before i placed the order.
Their customer service is kind an loyalty.
The dress i received is lovely.
Enjoyed the shopping here.

Date of experience: July 12, 2017
Texas
1 review
0 helpful votes
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GOOD
July 13, 2017

I mixed up with my mailing address and billing address.
Thanks very much for their confirmation email.
So I asked their customer service changed it in time.
I'm excited to receive my dress!

Date of experience: July 12, 2017
Florida
1 review
1 helpful vote
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I love my dress
July 8, 2017

I am so happy to receive my dress before may voyage, it fits perfect,.
I will have a wonderful trip with the dresses.

Date of experience: July 8, 2017
Minnesota
1 review
0 helpful votes
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Wonderful website
July 8, 2017

I love to shop here. It's wonderful. I enjoyed the shopping. All of my issues has been fixed very quickly. Absolutely i will be back again for Xmax gifts.

Date of experience: July 8, 2017
Georgia
1 review
4 helpful votes
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I purchased 5 tops from this company. The sizes are to small... You need to order a size or 2 larger! If you try to return them, you must ship them back to Hong Kong at your expense and if you do not wish to return them they will give you a discount on your next purchase. I will never order from them again... BEWARE OT THIS COMPANY THEY KEEP YOUR MONEY AND YOU ARE LEFT DISSATAFIED. I'M SURE ILL BE TAKING A LOSS. I will never order from them again and advise my friends to do the same. OH... YOU WILL NEVER SPEAK WITH ANYONE... EMAILS ONLY... very annoying! I'm still waiting on the address to mail my stuff back to Hong Kong at my expense because all of my items are to SMALL! At this point, I'm afraid to mail my item back thinking they will not return the correct size due to the time frame. I will be stuck without my items and my money spent on this order and paying to ship all 5 tops back. If I keep them and take to a loss at lease I will be able to give the tops away to someone who can wear them!

GS... in Georgia

Date of experience: July 7, 2017
Utah
1 review
0 helpful votes
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Clothes are good
July 5, 2017

I love to shop here.
I got the dress at cheap price. But I am so glad that the material is not cheap.
I will keep buying from Dresshead.

Date of experience: July 4, 2017
Canada
1 review
0 helpful votes
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I did received the parcel today,
My local post office delivered it to the wrong address and that person was kind enough to bring it to me. Thank you for your promt response. My appologies for an inconvinence this may have caused you. I am delighted with the product and service.

Date of experience: July 4, 2017
Illinois
1 review
2 helpful votes
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Very fast delivery
July 2, 2017

I have ordered twice from Dresshead.
All my orders came on time and nothing was wrong in them. I'm REALLY happy and satisfied with their customer and tracking services.
I will be back when i need anything else in future.

Date of experience: June 30, 2017
Ohio
2 reviews
5 helpful votes
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I decided I would check out the website. The selections were never ending. The photos were outstanding. Nothing looked cheep. When I decided to buy a couple of things I made sure that I looked at the sizing of each item before I bought it. I bought a one piece swimsuit and a long boho style dress. The swimsuit was not lined. You could see right through it. The dress (let me remind you, I did look at sizing) wouldn't have fit the smallest sized listed. Trying to get a hold of someone in customer service is a challenge. You have to email them and wait a day (due to the time change). They were as friendly as they could be. Except the website says free returns and they told me I had to pay for the return. The only would offer me a free dress IF I bought 2 dresses. The good new, not too much of a waste of money. Oh, and quality wise, I wouldn't go near the site. Clothing looks super cheap in person. They spent all the money they robbed me to hire a really good photographer.

Date of experience: June 30, 2017
Oregon
1 review
0 helpful votes
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Dresshead is a good website. There are lots of choice,
The dress and swimwear i bought the quality and material are pretty good.
I love the products.

Date of experience: June 29, 2017