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DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1866th among Women's Clothing sites.
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Exactly what most of everyone is saying, the dress I bought was not as advertised, poorly made is correct, shipping is outrageous, the size is definitely incorrect. FALSE ADVERTISMENT DON'T BE FOOLED! It may look nice but it's not when you get it...
Dresshead is a scam! AVOID! Horribly, cheaply made clothes that don't resemble the advertised photos. Nothing I received is even similar to what was purchased and all the threads are loose already! Stay Away!
If you know what bait n switch means. Than you understand, the business practices of this company.
They advertise CHEAP dresses they are correct! Nothing I bought looks remotely like the pic. I purchased from! The sizes are totally incorrect. Think of the average size of a woman from Hong Kong. Than you got it. Not American sizes at all. I bought 4 dresses, I was so excited. I wanted to share my great find, but I thought I should wait until I see the clothes! Boy how happy I was to have not shouted out to my Family and friends. I would have been to embarrassed. Just awful is the best way to describe it the fabric is like Halloween costume grade not the good kind either. Save your money, instead hit the stores and go to the clearance racks. A much better deal!
I ordered two seperate orders and got my first one today and the pants fits like they were suppossed to the only complaint I have is the outrageous shipping. Lets see how the items on my next order fit should arrive in a few days..
Great clothes! Everything on this site is super cute. I bought myself the best swimsuit ever. All their clothes are unique. The designs are much more fun and interesting than anything you could find at a local store. This is definitely a site to check out.
I ordered a dress from this company. The size was not even close to what was specified in the description; it was like XS at the top and XL at the bottom part. Even the message on the site said 100% satisfaction guarantee and free return (plese note they said easy return), the only one reply i receoved from the customer service - you have to pay for the shipment to Hong Kong without any explanations even how to do this the shipment if you want to. There is no way to contact abybody.
I strongly recommend don't buy anything from this company
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Stay away from this dresshead.com shop.
Although I received my shipment in a timely manner, I was not impressed. Ordered 3 pair of leggings. Two of them were not the color stated and the deer head on the sides of leggins were all upside down. Quality was not up to what was expected. I have ordered leggings online from other companies and have always been satisfied. The third pair I ordered from here was out of stock. My order came with a note stating they had tried to contact me and since they didn't make contact they had issued a refund. I had to ask when they tried to contact me and when did they issue a refund because I saw no evidence of either. After that I got a refund of said item almost immediately. Seriously doubt I will be ordering from here again.
They use stock photos from better websites and use the poorly made knockoffs to sell to you. If you wish for a refund you have to send it back to HONG KONG, the address for which is never given to you. This is a fraudulent site where you can only reach "customer service" via e-mail. STAY AWAY FROM THEM.
DO NOT ORDER FROM THIS SITE! VERY POOR QUALITY OF CLOTHING! THE ITEMS CAME WITH NO RETURN SHIPPING LABEL. IN ADDITION, YOU HAVE TO SEND THE MERCHANDISE BACK TO THEIR WAREHOUSE WHICH IS IN HONG KONG!
It's my first time online shopping.
I emailed much questions before i placed the order.
Their customer service is kind an loyalty.
The dress i received is lovely.
Enjoyed the shopping here.
I mixed up with my mailing address and billing address.
Thanks very much for their confirmation email.
So I asked their customer service changed it in time.
I'm excited to receive my dress!
I am so happy to receive my dress before may voyage, it fits perfect,.
I will have a wonderful trip with the dresses.
I love to shop here. It's wonderful. I enjoyed the shopping. All of my issues has been fixed very quickly. Absolutely i will be back again for Xmax gifts.
I purchased 5 tops from this company. The sizes are to small... You need to order a size or 2 larger! If you try to return them, you must ship them back to Hong Kong at your expense and if you do not wish to return them they will give you a discount on your next purchase. I will never order from them again... BEWARE OT THIS COMPANY THEY KEEP YOUR MONEY AND YOU ARE LEFT DISSATAFIED. I'M SURE ILL BE TAKING A LOSS. I will never order from them again and advise my friends to do the same. OH... YOU WILL NEVER SPEAK WITH ANYONE... EMAILS ONLY... very annoying! I'm still waiting on the address to mail my stuff back to Hong Kong at my expense because all of my items are to SMALL! At this point, I'm afraid to mail my item back thinking they will not return the correct size due to the time frame. I will be stuck without my items and my money spent on this order and paying to ship all 5 tops back. If I keep them and take to a loss at lease I will be able to give the tops away to someone who can wear them!
GS... in Georgia
I love to shop here.
I got the dress at cheap price. But I am so glad that the material is not cheap.
I will keep buying from Dresshead.
I did received the parcel today,
My local post office delivered it to the wrong address and that person was kind enough to bring it to me. Thank you for your promt response. My appologies for an inconvinence this may have caused you. I am delighted with the product and service.
I have ordered twice from Dresshead.
All my orders came on time and nothing was wrong in them. I'm REALLY happy and satisfied with their customer and tracking services.
I will be back when i need anything else in future.
I decided I would check out the website. The selections were never ending. The photos were outstanding. Nothing looked cheep. When I decided to buy a couple of things I made sure that I looked at the sizing of each item before I bought it. I bought a one piece swimsuit and a long boho style dress. The swimsuit was not lined. You could see right through it. The dress (let me remind you, I did look at sizing) wouldn't have fit the smallest sized listed. Trying to get a hold of someone in customer service is a challenge. You have to email them and wait a day (due to the time change). They were as friendly as they could be. Except the website says free returns and they told me I had to pay for the return. The only would offer me a free dress IF I bought 2 dresses. The good new, not too much of a waste of money. Oh, and quality wise, I wouldn't go near the site. Clothing looks super cheap in person. They spent all the money they robbed me to hire a really good photographer.
Dresshead is a good website. There are lots of choice,
The dress and swimwear i bought the quality and material are pretty good.
I love the products.
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email [email protected] for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
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