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DressHead

1.8

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DressHead Reviews Summary

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1866th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65

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California
1 review
3 helpful votes
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Stay away!
November 24, 2017

I ordered a dress from them, I knew it wasn't going to be great quality but needed it for a matching "costume" dress. I am normally a M or L, I couldn't find a size chart for the dress but ordered the XL to be safe. I actually got the item (I see many people haven't) but it looked like an XL for a small child! I emailed to ask about returning since online it says free returns (which is one of the reasons I ordered online). I got a canned response that I could pay to send the dress back to the warehouse in Hong Kong. I responded back that the website says free returns so they should pay for shipping. Response back was that they sent the item as ordered and it was my responsibility. Thankful the dress was only $7.99 but warning others!

Date of experience: November 24, 2017
Ohio
1 review
0 helpful votes
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Brilliant service
November 24, 2017

I have never had problems with my orders from dresshead before, the quality is good the customer service is great and the shipping is fast. Very happy with the full service I received. Thanks

Date of experience: November 24, 2017
California
1 review
1 helpful vote
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Wholeheartedly recommend
November 24, 2017

Dresshead is a site that I wholeheartedly recommend. I already received from them two parcels and I can tell you that I am very happy with the products they bought, they showed that in the picture and they were of high quality, I saw they have very affordable prices on the site and that's why I think you will find something to your liking. The transport is fast and so they conquered me.

Date of experience: November 23, 2017
Washington
1 review
3 helpful votes
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Wouldn't Recommend!
November 23, 2017

Ordered a couple items from Dresshead, I never got my clothes and they will not reply to me or give me my money back for these items. After I asked for my money back for these items that i never got, they ignored me. DO NOT GO HERE!

Date of experience: November 23, 2017
Colorado
1 review
2 helpful votes
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Terrible
November 22, 2017

I tried to order a dress from them. I realised about a week later that I never received tracking info. I sent them an email about that and they come back with the dress I ordered had been out of stock for awhile. They're website said nothing about it being out of stock or I would of tried to find something that would of worked.

Date of experience: November 22, 2017
Ohio
1 review
0 helpful votes
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Excellent!
November 21, 2017

The clothes I ordered are perfect fit (keep in mind the adjusted sizing when ordering foreign goods), and better value than local stores. Shipped items were securely packaged. I am well pleased with Dresshead. This is my unbiased, honest review.

Date of experience: November 21, 2017
Ohio
1 review
2 helpful votes
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DON'T ORDER from them
November 20, 2017

I ordered 5 items from them, and even though I used their size chart (because their sizes are NOT even close to U.S. sizes) none of them fit and were extremely bad quality. My order took over a month to get here. I'm getting the same runaround as I see others have experienced to try to return them. They just say return at your expense to Hong Kong with no address. My overall rating is ZERO.

Date of experience: November 20, 2017
Texas
1 review
2 helpful votes
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Poor needs improvement
November 19, 2017

My shipment took forever to arrive, my tracking number well I received it days later, really need to work on improving how things are done!

Date of experience: November 19, 2017
Texas
1 review
4 helpful votes
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Thanks for the input
November 19, 2017

After reading others bad experiences with them, I'm hoping I have no problem as I have placed 3 orders, wish I'd read the reviews first, I might have changed my mind.

Date of experience: November 18, 2017
Pennsylvania
1 review
2 helpful votes
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Never got my package
November 16, 2017

They are scam lost 35.00 on my coat from them and no tracking number.no way in getting in touch with them.

Date of experience: November 16, 2017
California
1 review
2 helpful votes
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Hi, I i haven't receive my order yet, I mean I like the prices but I've been waiting for more than a week and there is not telephone to contact the company, what's going on? Mu number is *******123, please call if you can help thanks.

Date of experience: November 12, 2017
Texas
1 review
1 helpful vote
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Loved all my items!
November 10, 2017

Hi ordered 3 dresses and 1 hoodie (the hoodie was a size too small but oh well everything else fits great) and got 2 free nice watches. 2 free bracelets, and 2 free eye brown draw on pencils! For great price I thought the dresses would of been cotton that I ordered but where silk and soft, but thick. Which I like because I havent seen anyone around here with one like that and I like different! It took 15 days to come in but it was wpre the wait! I just placed my 2nd order today! Thanks

Date of experience: November 9, 2017
New York
1 review
3 helpful votes
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CRAP!
November 6, 2017

I ordered several items size XXL. Everything thing they sent was XXS. Ridiculous! No one should shop at this site. Waste of time and money!

Date of experience: November 6, 2017
Illinois
1 review
4 helpful votes
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Poor quality dresses
November 3, 2017

Don't buy anything! They have the worst quality, from what you see in pictures you will get a super cheap poor quality version of it. When you try to send things back they don't respond or don't give any help at all, they just told me to pay the shipment back to the location in Hong Kong.

Date of experience: November 3, 2017
New York
2 reviews
5 helpful votes
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WORST SITE TO SHOP EVER!
November 3, 2017

I bought a few dresses about a month ago, first off, they ran out of two so they credited my account. That was fine! But the other dresses don't look at ALL like the pictures and they are made very poorly! I've been emailing back and forth to customer service and they want ME to pay to send them back to the warehouse in Hong Kong. Can you believe that?! THEY DO NOT WANT TO HELP AT ALL! THEY JUST KEEP SAYING TO SEND IT BACK. WHAT IS THE POINT OF IT IF THE SHIPPING WILL BE MORE EXPENSIVE THAN MY CREDIT? THE WHOLE SITE IS THE WORST! DO NOT EVER SHOP THERE!

Date of experience: November 3, 2017
Finland
1 review
5 helpful votes
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DON'T SHOP HERE! MY PURCHASE ARRIVED TODAY AND QUALITY IS WAYYYY TOOOO BADDDDD! VERY UGLY SO LOUSY MADE DRESSES. THEY DON'T LOOK LIKE THE DRESSES IN THE PICTURE PLUS THE SIZES ARE ALL WRONG, WAY TOO OFF!

I ORDERED 5 DRESSES AND TOLD ME THE 2 ITEMS WERE NOT AVAILABLE. THEN THE 3 DRESSES THEY SENT WAS HORRIBLY TERRIBLY UGLY. DONT TRUST THEIR ITEM PICTURE BECAUSE THE ACTUAL ONES ARE CHEAPLY MADE!

Date of experience: November 2, 2017
Georgia
1 review
1 helpful vote
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Horrible
October 31, 2017

I have tried to contact them and everything and can't get anything back. I have made an order and havent gotten and email or anything. Very upset right now because I would like know something about my order as in how long it should take to get here or at least a tracking number for it. I'm not happy and will not be ordering from them again.

Date of experience: October 31, 2017
New York
1 review
2 helpful votes
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The material is so cheap, the size of the clothing is not what it is, and the smell of the clothing is like gas, they give free things to get you to go back, even tho you pay shipping for each item. Please keep away from their website its better for you boohoo is way better.

Date of experience: October 30, 2017
Minnesota
1 review
1 helpful vote
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Coat
October 28, 2017

Order a coat came very quick and super cute. Wishes it was a little bigger. Order large I am a meduim. Coats you have to order twice your size if you want to wear a sweater under it. Love it and the color

Date of experience: October 27, 2017
Germany
2 reviews
1 helpful vote
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Good so far
October 23, 2017

Ive only bought jewelry till my last order. That has not come yet but everything has been as stated. They advised earing with a necklace and did not send them i contacted customer service they sent them in my next order. I was very sceptical because if all the reviews i read but i enjoy shopping on the site just wish they had more pluse size clothing i could try and got in jewelry more often.

Date of experience: October 23, 2017