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DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1866th among Women's Clothing sites.
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The site is set up with a variety of different shopping avenues, I love the fact if there is new items unlike other sites I have shopped on. You can hit new and get all new beautiful l things in each department before browsing's or shopping. If you are looking for items, you can find them quickly. All the buttons help you. DressHead is way consumer can shop and buy quickie and not so much money. I love my shirt I have three all look beautiful. I love the gray shirt with attaching shirt underneath, my bracelets with charms all color bands.
I order a couple ideas from dress head they change my order size for me before my idea got ship out. I got my order yesterday 10/20/2017 I place my order 10/03/2017 the customer service kept me updated on my order my clothes I order were in great shape. Along with my free idea got everything I order. I don't know why there so me bad reviews on this company before I had no problems with it in they do a great job. I would definitely order from them again. I guess I'm just easy to please can said anything bad about the place beside it affordable for me to buy in get new clothes at cheaper price can't beat that.
Thank again dress head for my order
I placed an order 8 days ago for a sweater. Item arrived today. Superior quality item! Fast shipping. Great price! Item was delivered exactly as their listing detailed & as their picture posted showed. I WILL definately continue to order from them - i reccomend them to anyone, friends family, co workers and people i dont know. Also - excellent & quick communication with the company as well!
I need to know if you give credit I would like to order some Africa Attire Dresses and some more of your clothing I am new at this store I got it off the internet. Please send me back a message where you give credit Thank you Mary Meki
Quality is good but shipping does take a while but so do all the other sites nowadays. And sizes do run SMALL.
I placed an order and wanted to return it. The response I received from Customer Service was that I'd have to pay shipping to Hong Kong. The only thing resembling an address they gave me was (dresshead.com) Warehouse Hong Kong" which isn't usueful for anything. & messages to Dresshead.com Customer Service has yielded nothing. Certainly no answers in the 5 hours they suggest they'll get back to you in.Don't trust them!
Really like the dress, I usually wear a 1x at least, the top was a little snug for my 40DDD but it still looked nice and was roomy everywhere else.
The sleeves were a little long and i had to wear a dark colored bra because it was a little thin at the top.
I love the color and received lots of compliments.
I ordered A medium size. It fits very well. The length is just right for me as well. I got the dress in the dark green and it looks exactly like the picture - it's beautiful. Perfect for casual wear but can also be dressed up.
I ordered a bunch of stuff from them but three of them didn't fit I tried to contact them to return the items they refused to give me a return label or a shipping address to send them. They stopped communicating with me. Badddddddddd experience
They have arrived and they GEORGOUS, and the girls are exited, plus they fit them perfectly. Thank you so much, and look forward to more orders from me.
The shipping took 3 weeks and it said that it would arrive at my house in one week. The quality of the clothing is not good. I ordered a dress and it showed on the website the measurements of the dress and it was waaaay shorter then I thought it was going to be and the color of the dress wasn't the same color as it was in the picture.
If you have a problem they just ignore you and dont fix what was wrong! And i have tried sending the dresses back and want a refund they will not reply to any of my emails! WORST EVER!
I have ordered a few times from here and I can't complain, I'm not sure if I'm lucky or what after reading all these reviews. I also recommend to a friend who hasn't seemed to have a problem either. Now sizes do run small but I have no problem ordering up a few sizes.
I like the clothes on this site and my being experience would be great If i received what I acutely purchase. They will list clothes on their site and after you purchase them they will say they no longer have it in stock......about a month later. I ordered some cute dresses and my package was envetully shipped after I received the package there was a note saying that my items were out of stock and that they tried contacting me and got no response. They not also stated they refunded me but they hadn't. This happened to me twice. The first time it happened they did contact me but it was the day of delivery!
Talk about disappointment. They done allow reviews on the actual website and its 3.99 per item-for shipping. They even charge taxes! Ive never heard of a company out of the us that charges taxes. You can order from them but I won't anymore.
The sizes they advertise are not the size you recieve.
The size I ordered was by their chart guide and it seems it should be correct. What I received was at least 2 sizes small.
And the worst part, they have not sent a address to return back for refund. Instead ive recieved a lot of 'Excuses Not' to return. To a point it p__s me off.
So I have pairs of jeans I can't wear.
I will Never Buy from this site again. And probably not from Hong Kong sites again.
DressHead is based out of Hong Kong. In their website they make you feel like they have a location in California but this is untrue. All returns go back to Hong Kong. When purchasing items from this company the prices seem cheap until you have to pay at least $3.99 per item for shipping. If the items do fit because their size chart does not reflect US sizes them you pay more in shipping to return these items. Stay clear of this online business!
I realize I have become complacent after dealing with honorable Internet companies. I ordered 10 pieces and received nine. With a silly typed form note saying that PayPal has my refund I even though I did not order or pay through PayPal. Most do fit as i followed each outfit's sizing chart. Do not use your American sizes, as the "S, M, L, XL" are Very different in Asia. None of the dresses or shirts have content labels or laundering instructions so i will probably have to hand wash the synthetic stretchy fabric that has a distinct costume quality. The colors and patterns matched their internet pictures. Even if i do not recieve a refund for the missing dress - I feel like I did okay overall. I am but waiting for email response from "customer service". Buyer Beware and please read the fine print on the dresshead site because everything listed happened.
Ok so me an my mom ordered dresses from here over 3 weeks ago well they finally came today think goodness I didn't get it an wear it to my wedding because one it's the wrong color i ordered baby blue an i got white it's see through like no other so so disappointed no more will i order from here
This site is so misleading. The clothes they advertise is not the clothes they send you! Be ware... stay away. Unlike most online clothing stores if you want to return an item you have to pay return shipping to HONGKONG. Who tf is doing that? I will never buy from this site again and recommend no one else do so either.
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email [email protected] for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
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