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DressHead

1.8

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DressHead Reviews Summary

DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1866th among Women's Clothing sites.

service
70
value
69
shipping
71
returns
60
quality
65

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Grenada
1 review
1 helpful vote
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Fully Satisfied.
December 27, 2018

Items were good quality for price, fast shipping, exceptional customer service. Getting a refund for a damaged item was easy and only took 3 days.

Date of experience: December 26, 2018
California
1 review
1 helpful vote
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Happily surprised.
December 25, 2018

The dresses I ordered came within 2 weeks. The dresses were as expected for the price. Some were actually better than anticipated. They'll require a bit of altering. But will definitely be beautiful for the occasions.

Date of experience: December 22, 2018
TT
1 review
1 helpful vote
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Fabulous
December 17, 2018

I am so loving the items i purchased, and my shoes they fit prefectly. At first i was sketical but i am glad i took the chance

Date of experience: December 16, 2018
Texas
1 review
0 helpful votes
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Awesome
December 16, 2018

I order for the first time in dresshead.com a dress for a wedding anniversary it's perfect for me I can't wait to wear it... Thanx dress head

Date of experience: December 15, 2018
Pakistan
1 review
0 helpful votes
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Superb Experience!
December 10, 2018

I ordered first time on dresshead.com and find my lovely jacket which is very warm and soft. The size is perfect and wear it regularly.

Date of experience: December 9, 2018
Pakistan
1 review
0 helpful votes
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Faux Leather jacket
December 3, 2018

Yesterday I got my parcel which have superb! And the brown color of the jacket was amazing and it is high quality leather jacket.
I am wearing it now.

Date of experience: December 2, 2018
Pakistan
1 review
0 helpful votes
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Lovely pants!
December 2, 2018

Fits Perfect! Goes with black lace up dress beautifully, the look is fantastic! Love my pants! I will buy again.

Date of experience: December 1, 2018
California
1 review
4 helpful votes
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I ordered 9 items for $108. I ended up throwing away all but one. They do not honor their return policy. Most of the items were WAY too big and poor quality. The product that are delivered, are no way near the product shown in images on their website. False advertising and Fraudulent. It took nearly 1 month for the clothing to arrive. I urge you not to order from this site. The customer service is unacceptable and someone should shut them down!

Date of experience: November 27, 2018
Massachusetts
1 review
0 helpful votes
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Cute stuff!
November 27, 2018

My orders ship quickly and the items are pretty true to photo. They are quick to respond to emails if there are any problems

Date of experience: November 27, 2018
Pakistan
1 review
2 helpful votes
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Second time purchase
November 15, 2018

The garment comes too beautiful, of an XL, it is my personal size, the fabric is very good that we say and it is supperb.

Date of experience: November 13, 2018
Arizona
2 reviews
0 helpful votes
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I was given the 8-12 day delivery time-frame at the time of my order and a tracking number. As I tracked to on Fedx, it was supposed to be delivered November 9th, 2018 (the 10th day). Why when I checked on November 9th, the tracker had a NEW delivery time frame which is more than 12 days... They lied. I needed two of the outfits for an upcoming event and had to settle for a Walmart outfit instead. So frustrating! This is my 2nd time ordering from them. The first time I ordered also was delayed. Unbelievable!

Date of experience: November 10, 2018
Oregon
1 review
1 helpful vote
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Terrible/rude/slow communication. Dishonest return policy. They want you to pay to ship things back to China. Do NOT order from DressHead. Waste of time & money. Extremely poor quality clothing, you would be better off buying cheap clothes at Walmart/Target than DressHead.

Date of experience: November 8, 2018
Illinois
1 review
1 helpful vote
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Maxi dress and shirt
November 1, 2018

The dresses I got fit perfectly and are the right color and the quality is great. The shirt is very cute what I got and it fits perfectly.

Date of experience: October 30, 2018
New York
1 review
0 helpful votes
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This company is a JOKE,
DO NOT ORDER FROM THIS WEBSITE.
Returns are NOT "FREE"... and satisfaction is not guaranteed (stated on website)
Customer service is horrible.

Date of experience: October 21, 2018
Pakistan
1 review
0 helpful votes
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They aren't quite the quality I hoped for, but they are super cute and comfortable! Just wear a longer shirt to cover the waist band.

Date of experience: October 20, 2018
Pakistan
1 review
0 helpful votes
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T shirt
October 22, 2018

The shirt came actually in a more white shade, not really off-white. Some threads weren't cut off, but that didn't bother me too much. Overall it's a cute top and I'll be looking forward to wearing it!

Date of experience: October 20, 2018
Pakistan
1 review
0 helpful votes
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The Denim Jeans
October 21, 2018

Today I received my order from dresshead.com and found it accurate and upto my choice. The denim is absolutely like in the picture. I give you *****. Love you dressheadc.om

Date of experience: October 19, 2018
Pakistan
1 review
0 helpful votes
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Denim Jacket
October 21, 2018

The denim jacket, I purchased for my daughter was absolutely stunning. She adore and love it. I will buy it for myself as well. Thanks Dresshead.com

Date of experience: October 19, 2018
South Carolina
1 review
0 helpful votes
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I have never had any problems with DressHead and I have shopped with them 5 times without any problems. Their website is easy to use. They thoroughly understand who their target audience is; (young adults) and always include black models in their images and advertisements which is always refreshing to see. I love you Dresshead. :)

Date of experience: October 19, 2018
California
1 review
1 helpful vote
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Beautiful Jumpsuit
October 19, 2018

Very happy with my purchase from Dresshead. Really beautiful floral jumpsuit. I will purhcase again from them. The delivery is fast too.

Date of experience: October 17, 2018