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DressHead has a rating of 1.8 stars from 458 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DressHead most frequently mention tracking number, free returns and return policy. DressHead ranks 1866th among Women's Clothing sites.
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Items were good quality for price, fast shipping, exceptional customer service. Getting a refund for a damaged item was easy and only took 3 days.
The dresses I ordered came within 2 weeks. The dresses were as expected for the price. Some were actually better than anticipated. They'll require a bit of altering. But will definitely be beautiful for the occasions.
I order for the first time in dresshead.com a dress for a wedding anniversary it's perfect for me I can't wait to wear it... Thanx dress head
I ordered first time on dresshead.com and find my lovely jacket which is very warm and soft. The size is perfect and wear it regularly.
Yesterday I got my parcel which have superb! And the brown color of the jacket was amazing and it is high quality leather jacket.
I am wearing it now.
Fits Perfect! Goes with black lace up dress beautifully, the look is fantastic! Love my pants! I will buy again.
I ordered 9 items for $108. I ended up throwing away all but one. They do not honor their return policy. Most of the items were WAY too big and poor quality. The product that are delivered, are no way near the product shown in images on their website. False advertising and Fraudulent. It took nearly 1 month for the clothing to arrive. I urge you not to order from this site. The customer service is unacceptable and someone should shut them down!
My orders ship quickly and the items are pretty true to photo. They are quick to respond to emails if there are any problems
The garment comes too beautiful, of an XL, it is my personal size, the fabric is very good that we say and it is supperb.
I was given the 8-12 day delivery time-frame at the time of my order and a tracking number. As I tracked to on Fedx, it was supposed to be delivered November 9th, 2018 (the 10th day). Why when I checked on November 9th, the tracker had a NEW delivery time frame which is more than 12 days... They lied. I needed two of the outfits for an upcoming event and had to settle for a Walmart outfit instead. So frustrating! This is my 2nd time ordering from them. The first time I ordered also was delayed. Unbelievable!
Terrible/rude/slow communication. Dishonest return policy. They want you to pay to ship things back to China. Do NOT order from DressHead. Waste of time & money. Extremely poor quality clothing, you would be better off buying cheap clothes at Walmart/Target than DressHead.
The dresses I got fit perfectly and are the right color and the quality is great. The shirt is very cute what I got and it fits perfectly.
This company is a JOKE,
DO NOT ORDER FROM THIS WEBSITE.
Returns are NOT "FREE"... and satisfaction is not guaranteed (stated on website)
Customer service is horrible.
They aren't quite the quality I hoped for, but they are super cute and comfortable! Just wear a longer shirt to cover the waist band.
The shirt came actually in a more white shade, not really off-white. Some threads weren't cut off, but that didn't bother me too much. Overall it's a cute top and I'll be looking forward to wearing it!
Today I received my order from dresshead.com and found it accurate and upto my choice. The denim is absolutely like in the picture. I give you *****. Love you dressheadc.om
The denim jacket, I purchased for my daughter was absolutely stunning. She adore and love it. I will buy it for myself as well. Thanks Dresshead.com
I have never had any problems with DressHead and I have shopped with them 5 times without any problems. Their website is easy to use. They thoroughly understand who their target audience is; (young adults) and always include black models in their images and advertisements which is always refreshing to see. I love you Dresshead. :)
Very happy with my purchase from Dresshead. Really beautiful floral jumpsuit. I will purhcase again from them. The delivery is fast too.
Answer: You got part of your order and now Pay pal is going to request that you return items for a full refund. Dresshead has a California address but they are located on China. They don't accept returns to the California address. They also lost on their website that clothes must have tags when you return them. They did the same thing to me and I am still fighting to get my money back. Paypal couldn't help me based on not having buyer protection. I wish you the best in getting your money back. I have reported to several government agencies to try to shut these crooks down.
Answer: It may take 8-15 days to arrive. They posted the shipping time on website, but you need pay attention to see it before you check out the order
Answer: It's better order one size up
Answer: You can email [email protected] for the tracking #
Answer: Dresshead doesn't have a number for customer service. They only provide email assistance which becomes ignored after you realize that you have been had.
Answer: All the close are badly sewn and are nothing like the picture.
Answer: How long ago was the order out in? It took almost a month for me to get part of my order which was garbage. I never got refunded for my other two items. I tried to do a return but it costs more than I paid for a return to China.
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