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DorrisweddingReviews 541

3.9

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Dorriswedding Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and fit of their dresses, particularly those ordered with custom sizing. Positive experiences often highlight the smooth ordering process, timely delivery, and supportive customer service. However, significant concerns arise regarding the handling of returns and customer support, with numerous complaints about delayed responses and difficulties in returning unsatisfactory items. Overall, while the product quality and selection are well-received, the company's customer service approach appears inconsistent, leading to frustration among some customers.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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As soon as I opened the package I could see that it looked absolutely nothing like the fabric pictured. I followed the return directions and emailed support at Dorris wedding. They take 2 days to respond to each email and just kept repeating the same thing instead of sending me the return form that must be filled out. Returning to China is expensive so mysteriously they have a "partner" in Mexico where you can send it and also lose all kinds of money. So if you like your money, do NOT order from DorrisWedding. Live and Learn...

Date of experience: October 15, 2025
Oregon
1 review
0 helpful votes
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I ORDERED A CUSTOM DRESS. INACCURATELY MADE COMPARE THE PICTURES. THE LACE DOESN'T MATCH AND THE SIZE WAS OFF BY INCHES. THEY OFFERED AN INSULTING $10 FOR ALTERING. DRESS COST $239. ALTERATIONS $600-700.7 DAYS BEFORE MY WEDDING I AM BUYING ANOTHER DRESS. AWFUL EXPERIENCE.

+4
Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Like a Princess on My Big Day
April 24, 2025

I felt like a princess the moment I put it on. The fabric was soft and flowed like a dream, and every embellishment was done with such care. The seller was an absolute angel to work with!

Date of experience: April 24, 2025
Washington
1 review
0 helpful votes
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A Dream Come True!
April 22, 2025

Like something out of a dream! The dress was beyond beautiful - so romantic and elegant. The quality is top-tier, and the whole experience with the seller was warm and stress-free.

Date of experience: April 22, 2025
Colorado
1 review
1 helpful vote
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Bought a dress. Not the same dress from the photo. Diffrent color and cheap material. You have to pay 80-90.00 in shipping to china to send back.

+1
Date of experience: April 9, 2025
California
1 review
0 helpful votes
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My custom dress is beyond gorgeous! The fit is perfect, and the quality is outstanding. The seller was so kind and patient, answering all my questions. I'm so excited to wear it for my vow renewal!

Date of experience: March 18, 2025
Georgia
1 review
0 helpful votes
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I'm so impressed with the quality! The dress is stunning, and despite coming from another country, it was packaged so well that it looked like I bought it in person.

Date of experience: March 16, 2025
New York
1 review
0 helpful votes
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The dress is elegant and true to the images! The fabric is lovely and comfortable. I ordered a custom size, and it fits like a dream.

Date of experience: March 13, 2025
Texas
1 review
0 helpful votes
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Perfect Fit with Custom Sizing
February 27, 2025

I decided to go with custom sizing for my dress, and it was exactly what I needed! The fit was flawless, and being on the shorter side, I usually have to spend a lot on alterations, so this saved me both time and money. The dress is beautiful, with great lining and cups sewn in. I will definitely be ordering another dress for my son's wedding this fall!

Date of experience: January 5, 2025
New York
1 review
0 helpful votes
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Dream Wedding Dress at an Amazing Price
February 22, 2025

Finding my wedding dress at dorriswedding was a wonderful experience. The site was easy to navigate. When my dress arrived, it was even more gorgeous than I expected, and the quality was incredible. It fit perfectly, and the customer service team was super helpful with my questions. If you're looking for a beautiful, affordable wedding dress, I highly recommend!

Date of experience: February 22, 2025
Florida
1 review
0 helpful votes
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A Seamless Wedding Dress Experience
February 18, 2025

I couldn't be more pleased with my wedding dress from Dorriswedding. The whole process, from browsing to delivery, was smooth and stress-free. I appreciated the wide range of styles and fabrics available, and when my dress arrived, it was stunning - fit perfectly and was beautifully made. I also had peace of mind knowing that if anything didn't work out, the return process would be easy. I felt like a bride in the dress of my dreams, all thanks to Dorriswedding!

Date of experience: December 22, 2024
Florida
1 review
0 helpful votes
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5 stars for the beautiful dress
February 17, 2025

I love the dress, it's so beautiful with high quality, great fabric and fits perfectly! I'm a size 12 and this dress fits perfectly.

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Beautiful lace!
January 30, 2025

Beautiful lace, it's full of diamonds and everyone says it's so beautiful. I would definitely buy from dorriswedding again! Thank you so much!

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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The express service is great
December 25, 2024

I am very happy that I ordered a custom dress, and it arrived at my place very quickly. I ordered this dress on August 18 and received it on September 2. The dress fits very well. Their express service is really great. If you need to rush order a custom dress, I recommend using their express service.

Date of experience: December 15, 2024
New Jersey
1 review
0 helpful votes
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Beautiful bridesmaid dress
December 24, 2024

I am very satisfied with this dress. The fabric is soft, and the floral pattern is intricate. The size is just right. Please always refer to their size guide. I received this dress a day earlier than expected, which surprised and delighted me very much.

Date of experience: December 14, 2024
Texas
1 review
1 helpful vote
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They have a 30-day return policy but delay responding to your request for return until your 30 day limit is up! Deceitful, garbage company. And the dress is crap too! $350 lesson as it's so cruddy I wouldn't even try to sell it to anyone else. Will donate to a high school prom dress organization

Date of experience: September 26, 2024
California
1 review
0 helpful votes
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I need to return the dress. It's horrible quality. Customer Service is not responding. I've sent three requests for return information and no response. Do not use this company!

Date of experience: July 19, 2024
Washington
1 review
0 helpful votes
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I'm getting married in August, I chose this site because I trusted it and seeing the reviews I'm really scared of my first wedding, I'm already in total stress and my dress wasn't ready for delivery and nothing, I just have the date, if I had known I wouldn't have request, I hope they resolve this because I'm getting angrier.This message was on June 17th, 25 days have passed

Date of experience: July 11, 2024
Canada
1 review
1 helpful vote
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I ordered a dress in Peacock and then a few weeks later an additional one. The 2 dresses were different colours. For each dress I paid $30 CAD shipping plus $30CAD duty. So far that is $120 CAD for the shipping. When I emailed to complain about the WRONG colour dress sent by THEM, they refused to cover the postage despite them being at fault. The dress itself was only $99 and postage from Canada is going to cost $256CAD via DHL and Canada Post will not currently post to this address. They are adamant that they won't send a return label and that I am expected to cover the costs. Absolutely SCAM company with ZERO care about the customer. Avoid this company at all costs.

Date of experience: July 9, 2024
Pakistan
1 review
1 helpful vote
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From this website, within wedding days couldn't have a wedding dress! The dress for wedding was so beautiful, ordered with the accurate measurements, it worked great and beautifully! In less than 10 days the gown that was ordered, shipped & arrived at house, beyond the imagination its look was perfect! Thanks.

Date of experience: July 9, 2024

From the business

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dorriswedding.com
Parkhill, PA, United States