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Your support is HORRIBLE (I waited 11 minutes on chat today and NO ONE ever responded). I spent more than 2 hours today trying to resolve an issue with renewing friendmed.co (I paid for 2 years-shd be a 2028 expiry now and is still 2026) and 4 calls later it is STILL not resolved...further, I got an escalation ticket from some company called ipage.com (with whom I have NO RELATIONSHIP). The fact that you guys have no way for customers to email support with screenshots of issues, etc., is a JOKE as well. Your web interface is slow, unreliable, and clunky, and your prices (which lured me here in the first place) have gone WAY UP, especially considering the aforementioned low quality service, interface, reliability, etc. GET IT TOGETHER!
Why is my site still available for purchase when i already own it and why won't my build start? What is wrong with my account and where is somebody to talk to about any of it?
So far, so good. I'm new to this and struggling with what everything means, what I need vs. what is extra (could do later).
I have called support over a dozen times to fix the ongoing issues I've experienced. Each time I call I am unable to get the issues resolved due to the total incompetence of the Domain.com staff.
I have not received payment invoice for all services. It means i do not know how much money to prepare on my credit card. It caused that now i have risk to loose my privacy. Also you increase price without any previous informing.
In the middle of transferring in my domains in and then it said my account was suspended. Now i dont see the last one there that i was charged for...
Bought a domain and not seeing it in my domain list.
Was easy to get domains but I can't get printable receipts for my purchases
I cannot connect my domain to microsoft outlook and can't seem to get any real help
My experience with Domain.com was easy, smooth and quick.
Ive been tryinging to get onto domain builder and all it does is do the circle thing same on the manage too
Been waiting for a call since yesterday. *******674
Your website is not user friendly either
A lot of buttons meant to initiate a chat for support don't go any where which leads to a bit of frustration, but, after a short wait, I got pretty good support over the phone
I cant get a hold of help, have waited on hold/ no chat response
Easy interface and nice start for creating a website
Scamming me and charging me for auto renewals even after I've clearly and repeatedly gone in and made sure it was turned off. Don't impulse buy a domain from this company, they will charge your credit card despite making it very clear you're not wishing to renew.
Everything is super clear and transparent. And the account home page is also clear and manageable. So far so good!
$#*!ty website, everything costs money including certificate, Cannot transfer to another website providing free ssl and all kinds of perks until 60 days. Basically robbery. Will refund if I can
Difficult to log in.
No help when I need it... no one respond to emails
Pointer doesn't work, and there's no qualified help
