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Quick, smooth process, a pleasure to do business with.
Shouldn't have to wait so long to receive the domain I already purchased. This experience is exponentially worse and slower than purchasing a domain with your competitors.
Pretty easy to use and tutorial vids available if needed.
I'd like to talk with someone about my account. I've had a difficult time making a connection. I could not find a phone number, and wait times were long on chats. They didn't respond within the timeframe given. This happened twice yesterday. I will try again today. The information about paying an account is clear, but how to get assistance is not.
Not really had any experience with this sort of thing so waiting for a friend to help me sort it out
I've been on the chat with support for 30 minutes cancelling services that are so- called "add-ons" but could not be cancelled with the domains they were added onto.
The support rep could provide no confirmation that my subscription was cancelled and told me to download a copy of the chat transcript.
Why would any add-ons continue to remain active if I no longer have the domains they were added to? Not doing business here any longer.
Integrating your google workspace email to your iphone has been a nightmare. (5) chats later and the issue is still not resolved. No live customer service rep to call. Was able to send screenshots of set up and error codes to an email given in live chat. Senior reps have no idea why the set up isn't working.
I can't move forward without my email account set up. My mistake was setting up accounts with new business email instead of my personnel email account. Need this resolved asap. Was disconnected from chat once again. This will be my (6) chat.
If this does not get resolved may I cancel my account and have the domain transferred please?
I cannot figure out how to build my website. I paid for the site building service and it is not loading on on my laptop
How do you log out. Can not find log out in upper right or any other location
I am returning to the website for a third time to try to fix a problem that should have been fixed on the first visit.
Dear Sir
So far I feel good that I took right decision to signing a website on domain.com
I would like an easier click thru way to get to web site builder from the login page. Thank you.
I can't connect my domain to my website. It was easier on go daddy.
It was a little difficult accessing my inbox but technical support and I figured it out.
Things have gone well thus far. I have access to the tools I used to have with Dyn before Oracle bought them. I've been pleased with the price-point.
Disliked email essentials not a clear way to cancel/change
Hosting plan prices increased 4 times in the last years.
Easy to buy, clear options, fair pricing. Was able to point my MX records to cloud+ while I work on building my own box to provide web, mail, and file services. Have referred a friend for his business.
I have been with domain.com for a long time. The service has always been good.
Support is great and very helpful in resolving issues.