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Maryland
1 review
0 helpful votes
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Quick, smooth process, a pleasure to do business with
February 10, 2023

Quick, smooth process, a pleasure to do business with.

Date of experience: February 9, 2023
Oregon
1 review
0 helpful votes
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Shouldn't have to wait so long to receive the domain...
March 11, 2023

Shouldn't have to wait so long to receive the domain I already purchased. This experience is exponentially worse and slower than purchasing a domain with your competitors.

Date of experience: February 9, 2023
Australia
1 review
0 helpful votes
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Pretty easy to use and tutorial vids available if needed.

Date of experience: February 9, 2023
Texas
1 review
1 helpful vote
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I'd like to talk with someone about my account
March 11, 2023

I'd like to talk with someone about my account. I've had a difficult time making a connection. I could not find a phone number, and wait times were long on chats. They didn't respond within the timeframe given. This happened twice yesterday. I will try again today. The information about paying an account is clear, but how to get assistance is not.

Date of experience: February 9, 2023
GB
1 review
0 helpful votes
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Not really had any experience with this sort of thing...
March 11, 2023

Not really had any experience with this sort of thing so waiting for a friend to help me sort it out

Date of experience: February 9, 2023
California
1 review
1 helpful vote
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I've been on the chat with support for 30 minutes...
March 11, 2023

I've been on the chat with support for 30 minutes cancelling services that are so- called "add-ons" but could not be cancelled with the domains they were added onto.
The support rep could provide no confirmation that my subscription was cancelled and told me to download a copy of the chat transcript.
Why would any add-ons continue to remain active if I no longer have the domains they were added to? Not doing business here any longer.

Date of experience: February 8, 2023
Texas
1 review
0 helpful votes
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Integrating your google workspace email to your iphone...
March 10, 2023

Integrating your google workspace email to your iphone has been a nightmare. (5) chats later and the issue is still not resolved. No live customer service rep to call. Was able to send screenshots of set up and error codes to an email given in live chat. Senior reps have no idea why the set up isn't working.

I can't move forward without my email account set up. My mistake was setting up accounts with new business email instead of my personnel email account. Need this resolved asap. Was disconnected from chat once again. This will be my (6) chat.

If this does not get resolved may I cancel my account and have the domain transferred please?

Date of experience: February 8, 2023
Missouri
1 review
0 helpful votes
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I cannot figure out how to build my website
March 10, 2023

I cannot figure out how to build my website. I paid for the site building service and it is not loading on on my laptop

Date of experience: February 7, 2023
Michigan
1 review
0 helpful votes
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How do you log out
March 10, 2023

How do you log out. Can not find log out in upper right or any other location

Date of experience: February 7, 2023
Kentucky
1 review
0 helpful votes
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I am returning to the website for a third time to try to fix a problem that should have been fixed on the first visit.

Date of experience: February 7, 2023
Kuwait
1 review
0 helpful votes
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Dear SirSo far I feel good that I took right decision...
February 7, 2023

Dear Sir
So far I feel good that I took right decision to signing a website on domain.com

Date of experience: February 7, 2023
Virginia
1 review
0 helpful votes
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I would like an easier click thru way to get to web...
February 7, 2023

I would like an easier click thru way to get to web site builder from the login page. Thank you.

Date of experience: February 7, 2023
Utah
1 review
0 helpful votes
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I can't connect my domain to my website
March 8, 2023

I can't connect my domain to my website. It was easier on go daddy.

Date of experience: February 6, 2023
Georgia
1 review
0 helpful votes
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It was a little difficult accessing my inbox but technical support and I figured it out.

Date of experience: February 6, 2023
Illinois
1 review
0 helpful votes
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Things have gone well thus far
February 6, 2023

Things have gone well thus far. I have access to the tools I used to have with Dyn before Oracle bought them. I've been pleased with the price-point.

Date of experience: February 6, 2023
California
1 review
0 helpful votes
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Disliked email essentials not a clear way to cancel/change
March 8, 2023

Disliked email essentials not a clear way to cancel/change

Date of experience: February 5, 2023
GB
1 review
0 helpful votes
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Hosting plan prices increased 4 times in the last years
March 7, 2023

Hosting plan prices increased 4 times in the last years.

Date of experience: February 5, 2023
California
1 review
0 helpful votes
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Lower prices, no squatting
February 5, 2023

Easy to buy, clear options, fair pricing. Was able to point my MX records to cloud+ while I work on building my own box to provide web, mail, and file services. Have referred a friend for his business.

Date of experience: February 5, 2023
Colorado
1 review
0 helpful votes
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I have been with domain.com for a long time
February 5, 2023

I have been with domain.com for a long time. The service has always been good.

Date of experience: February 5, 2023
Oklahoma
1 review
0 helpful votes
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Excellent service
February 4, 2023

Support is great and very helpful in resolving issues.

Date of experience: February 4, 2023