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Making DNS additions using the console hasn't worked for me at all. Have been forced to contact Support using either Chat or Phone to have DNS entries added.
This is the second time I've had issues with domain registration this year. Next time, I'd better use a different provider.
I AM TRYING TO BUY A PHREAKING DOMAIN but I can't because the Website is completely messed up. Lots of 404 returning in API requests, errors in console, etc.
I am having a hard time getting my transaction to go through. I am trying to purchase hosting for one of my sites
Great company to work with and has been the sole source for all our domain needs.
Cant seem to get hosting - the computer just thinks and thinks once I put my billing information in.
It was hard to receive an reset password email. I had to call to have it
You just got charged me for a domain renewal, AFTER submitting said domain for transfer to another, cheaper registrar. Possibly this is just a misunderstanding, but my domain renewal fee costs almost twice as much as the first renewal year did. I can't keep paying these prices.
Simple interface, quick customer service, cheap domains, cheap renewals, everything you could ask for, really. Should offer a feature to refund domains within 30 days of purchasing since I have to pay a $20 renewal fee on a $4 domain!
I tried to cancel a mistaken purchase within 24 hours for Google Workspace. I got the usual form letter about no refunds, credits, etc. No phone number. Just topic after topic of answer faqs and an offer to "Chat". There was no discussion and certainly no Customer "Service". I would recommend shopping elsewhere for your domain needs. There are plenty out there. Unfortunately I am not an experienced data manager and got roped in by a shoddy business that has shoddy policies.
My domain names did NOT expires until two weeks from the due date and they went ahead and charged my account early. Today is Feb. 12,2022 I called right away and ask to cancel it before expiring! I did not want the site and told Paul a supervisor, that I was not renewing the domain name and it wont expires until the 27. They still charged me and, NO, they will not refund my money, which legally is not due until Feb 27,2022. DO NOT USE THIS COMPANY. IT'S FRAUD AND THIEVES.
I was billed four times for over $200 for a year of hosting after being promised one year + domain registration for under $100. The company refuses to give me a refund and refuses to turn off auto-renew. I had to cancel my credit card to get them to stop billing me. THIS PLACE IS A SCAM, DO NOT USE THEIR SERVICE.
Do not believe the domain.com reps when they say they have canceled your subscription. I have spoken with reps for this company by phone, chat, and email. All have told me "it's canceled" only for me to continue receiving renewal notices and being harassed to pay them. Do not trust them with your financial information and get in writing that the services are canceled so that when they inevitably charge you (maybe years from now) you can provide the proof to your financial institution to do a charge back by fraud. I've never been so frustrated with a company. Please save yourself the headache and don't give them your financial info, it's dangerous.
My domain has always been paid for on time. The registrar suspended my domain because of an outdated email address and took down my entire website and email. It's been 7 days and counting. Losing thousands of dollars and customers and they still won't help. Contacted icann.org and filed formal complaint. DO YOURSELF A FAVOR NEVER USE IPAGE OR DOMAIN.com!
This is a terrible company, they continue to charge me for a domain I have cancelled. I have spoken to their support team and have emailed them and have cancelled the domain on my portal however they just continue to charge me almost $20. When I complain they just say it wont happen again but say they can't refund me. HELP! If anyone knows what to do, please let me know. Thanks!
They Steal my domain name without any reason, and took on auction that name in 200$, I never recommend to use their services.
Domain.com sold my phone number and info to some kinds logo and web design companies, I received junk message and phonecall 5-10 times a day. Awful service ever!
I was with domain.com for many years and in the last few years they starting to constantly try to charge me fraudulently for a product that is not even associated with my account. I left domain.com for namecheap.com and will never go back to those criminals.
They stole money out my account with out my permission they would go into my account sometimes twice a day
1100 Wayne ave sliver springs md this is the address once they steal your money you can't reach them
Interface is kind of dated but good prices, easy enough to use and customer service was responsive and helpful.