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Oregon
1 review
0 helpful votes
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Making DNS additions using the console hasn't worked...
October 12, 2022

Making DNS additions using the console hasn't worked for me at all. Have been forced to contact Support using either Chat or Phone to have DNS entries added.

Date of experience: September 12, 2022
Colombia
1 review
0 helpful votes
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This is the second time I've had issues with domain...
October 12, 2022

This is the second time I've had issues with domain registration this year. Next time, I'd better use a different provider.

Date of experience: September 12, 2022
Brazil
1 review
0 helpful votes
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I AM TRYING TO BUY A PHREAKING DOMAIN but I can't because...
October 12, 2022

I AM TRYING TO BUY A PHREAKING DOMAIN but I can't because the Website is completely messed up. Lots of 404 returning in API requests, errors in console, etc.

Date of experience: September 12, 2022
Indiana
1 review
0 helpful votes
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I am having a hard time getting my transaction to go...
October 12, 2022

I am having a hard time getting my transaction to go through. I am trying to purchase hosting for one of my sites

Date of experience: September 12, 2022
Minnesota
1 review
0 helpful votes
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Great company to work with and has been the sole source...
September 12, 2022

Great company to work with and has been the sole source for all our domain needs.

Date of experience: September 12, 2022
Alabama
2 reviews
0 helpful votes
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Cant seem to get hosting
October 12, 2022

Cant seem to get hosting - the computer just thinks and thinks once I put my billing information in.

Date of experience: September 12, 2022
Georgia
1 review
0 helpful votes
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It was hard to receive an reset password email
October 12, 2022

It was hard to receive an reset password email. I had to call to have it

Date of experience: September 12, 2022
Georgia
1 review
1 helpful vote
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You just got charged me for a domain renewal, AFTER...
October 12, 2022

You just got charged me for a domain renewal, AFTER submitting said domain for transfer to another, cheaper registrar. Possibly this is just a misunderstanding, but my domain renewal fee costs almost twice as much as the first renewal year did. I can't keep paying these prices.

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
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Simple interface, quick customer service, cheap domains,...
September 12, 2022

Simple interface, quick customer service, cheap domains, cheap renewals, everything you could ask for, really. Should offer a feature to refund domains within 30 days of purchasing since I have to pay a $20 renewal fee on a $4 domain!

Date of experience: September 12, 2022
New Mexico
1 review
7 helpful votes
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Terrible to work with
August 28, 2022

I tried to cancel a mistaken purchase within 24 hours for Google Workspace. I got the usual form letter about no refunds, credits, etc. No phone number. Just topic after topic of answer faqs and an offer to "Chat". There was no discussion and certainly no Customer "Service". I would recommend shopping elsewhere for your domain needs. There are plenty out there. Unfortunately I am not an experienced data manager and got roped in by a shoddy business that has shoddy policies.

Date of experience: July 28, 2022
South Carolina
1 review
0 helpful votes
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They stole my money
February 12, 2022

My domain names did NOT expires until two weeks from the due date and they went ahead and charged my account early. Today is Feb. 12,2022 I called right away and ask to cancel it before expiring! I did not want the site and told Paul a supervisor, that I was not renewing the domain name and it wont expires until the 27. They still charged me and, NO, they will not refund my money, which legally is not due until Feb 27,2022. DO NOT USE THIS COMPANY. IT'S FRAUD AND THIEVES.

Date of experience: February 12, 2022
Colorado
1 review
0 helpful votes
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THIS SERVICE IS A SCAM AND A FRAUD
January 17, 2022

I was billed four times for over $200 for a year of hosting after being promised one year + domain registration for under $100. The company refuses to give me a refund and refuses to turn off auto-renew. I had to cancel my credit card to get them to stop billing me. THIS PLACE IS A SCAM, DO NOT USE THEIR SERVICE.

Date of experience: January 17, 2022
Florida
1 review
2 helpful votes
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Domain.com is a scam
October 6, 2021

Do not believe the domain.com reps when they say they have canceled your subscription. I have spoken with reps for this company by phone, chat, and email. All have told me "it's canceled" only for me to continue receiving renewal notices and being harassed to pay them. Do not trust them with your financial information and get in writing that the services are canceled so that when they inevitably charge you (maybe years from now) you can provide the proof to your financial institution to do a charge back by fraud. I've never been so frustrated with a company. Please save yourself the headache and don't give them your financial info, it's dangerous.

Date of experience: October 6, 2021
Colorado
1 review
1 helpful vote
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Will destroy your small business
August 21, 2019

My domain has always been paid for on time. The registrar suspended my domain because of an outdated email address and took down my entire website and email. It's been 7 days and counting. Losing thousands of dollars and customers and they still won't help. Contacted icann.org and filed formal complaint. DO YOURSELF A FAVOR NEVER USE IPAGE OR DOMAIN.com!

Date of experience: August 21, 2019
Australia
1 review
0 helpful votes
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This is a terrible company, they continue to charge me for a domain I have cancelled. I have spoken to their support team and have emailed them and have cancelled the domain on my portal however they just continue to charge me almost $20. When I complain they just say it wont happen again but say they can't refund me. HELP! If anyone knows what to do, please let me know. Thanks!

Date of experience: May 16, 2018
Pakistan
5 reviews
48 helpful votes
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Wrost Services Ever
May 4, 2017

They Steal my domain name without any reason, and took on auction that name in 200$, I never recommend to use their services.

Date of experience: May 4, 2017
Texas
1 review
0 helpful votes
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Privacy Leaking
April 26, 2017

Domain.com sold my phone number and info to some kinds logo and web design companies, I received junk message and phonecall 5-10 times a day. Awful service ever!

Date of experience: April 26, 2017
Texas
5 reviews
6 helpful votes
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Went from best to worst over the years...
February 27, 2016

I was with domain.com for many years and in the last few years they starting to constantly try to charge me fraudulently for a product that is not even associated with my account. I left domain.com for namecheap.com and will never go back to those criminals.

Date of experience: February 27, 2016
New York
5 reviews
21 helpful votes
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Crooked company
February 24, 2015

They stole money out my account with out my permission they would go into my account sometimes twice a day
1100 Wayne ave sliver springs md this is the address once they steal your money you can't reach them

Date of experience: February 24, 2015
Canada
1 review
1 helpful vote
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Interface is kind of dated but good prices, easy enough to use and customer service was responsive and helpful.

Date of experience: February 12, 2015