Domain

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Jordan
1 review
0 helpful votes
Follow Mustafa D.
Unfollow Mustafa D.
Share Review
Report Review
It's great, Optimistic experience so far, and I Am...
September 16, 2022

It's great, Optimistic experience so far, and I Am proud of your services.
Much appreciated to ask
-your loyal customer

Date of experience: September 16, 2022
GB
1 review
1 helpful vote
Follow Vladlena F.
Unfollow Vladlena F.
Share Review
Report Review
Right after purchase of my domain, i went to check...
October 16, 2022

Right after purchase of my domain, i went to check the summary so i can change DNS settings, etc., and its literally still not active, 24 hours later.
I need to do work on my domain and I'm stuck until it's fixed.

Date of experience: September 16, 2022
Texas
2 reviews
0 helpful votes
Follow Kimberly Y.
Unfollow Kimberly Y.
Share Review
Report Review
I just left a really questionable company only to have...
October 16, 2022

I just left a really questionable company only to have major issues when transferring my domain to your company. I'm quite disappointed and it's only day one!

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
Follow Jaimie M.
Unfollow Jaimie M.
Share Review
Report Review
I cannot get the Website Builder to work
October 15, 2022

I cannot get the Website Builder to work. Not having a very user-friendly experience.

Date of experience: September 15, 2022
New York
1 review
0 helpful votes
Follow Natalie I.
Unfollow Natalie I.
Share Review
Report Review
This is very easy to learn, some things can be improved...
September 15, 2022

This is very easy to learn, some things can be improved on but for the most part, it satisfies my need.

Date of experience: September 15, 2022
Philippines
1 review
0 helpful votes
Follow BJ E.
Unfollow BJ E.
Share Review
Report Review
Not really very user friendly, things are hard to find
October 15, 2022

Not really very user friendly, things are hard to find

Date of experience: September 14, 2022
Washington
1 review
0 helpful votes
Follow Christine A.
Unfollow Christine A.
Share Review
Report Review
Courtesy and Customer Service
September 15, 2022

Great Service. Very helpful and informative. I am tech illiterate. I need a little extra help setting up my site. Very helpful without judgment.

Date of experience: September 14, 2022
California
1 review
0 helpful votes
Follow Ronnie U.
Unfollow Ronnie U.
Share Review
Report Review
Not able to verify links...
October 15, 2022

Not able to verify links... not able to manage anything... within minutes of purchase.

Date of experience: September 14, 2022
California
1 review
0 helpful votes
Follow Jose U.
Unfollow Jose U.
Share Review
Report Review
Worst service and the slowest website on the world
October 14, 2022

Worst service and the slowest website on the world.

Date of experience: September 14, 2022
Ukraine
1 review
0 helpful votes
Follow Dmitriy V.
Unfollow Dmitriy V.
Share Review
Report Review
1) it is not possible to disable auto-update for the...
October 14, 2022

1) it is not possible to disable auto-update for the private protection service
2) long delays when updating many domains, I have been trying to pay for 35 domains with one payment for 20 minutes

Date of experience: September 14, 2022
Hong Kong
1 review
0 helpful votes
Follow Cheuk K.
Unfollow Cheuk K.
Share Review
Report Review
Technique and sales support
September 14, 2022

The staff is very helpful to solve the my problem.

Date of experience: September 14, 2022
South Carolina
1 review
0 helpful votes
Follow John H.
Unfollow John H.
Share Review
Report Review
Where do I begin?
October 14, 2022

Where do I begin? The website I created yesterday as been flagged as unsafe by Norton. First attempt to publish never shut down and ran for 12+ hours straight. When you open the site, the link is to a bogus site? Is domains.com even the same thing as domain.com? You should probably do something about that.

Date of experience: September 14, 2022
India
1 review
0 helpful votes
Follow Praveen O.
Unfollow Praveen O.
Share Review
Report Review
Too difficult to navigate, I have Normal accounts and...
October 14, 2022

Too difficult to navigate, I have Normal accounts and Gsuite account, i cant find an option to manage my normal accounts.

Date of experience: September 14, 2022
Arizona
1 review
0 helpful votes
Follow Stacie D.
Unfollow Stacie D.
Share Review
Report Review
My site hasn't launched yet
October 14, 2022

My site hasn't launched yet. Still waiting to hear back from Domain.com for them to verify it.

Date of experience: September 13, 2022
Illinois
1 review
0 helpful votes
Follow Nedo E.
Unfollow Nedo E.
Share Review
Report Review
The more I use your services the better my opinion...
September 14, 2022

The more I use your services the better my opinion becomes...

Date of experience: September 13, 2022
Texas
1 review
0 helpful votes
Follow Norman Z.
Unfollow Norman Z.
Share Review
Report Review
I was with Domain.com for over a decade but their service...
October 13, 2022

I was with Domain.com for over a decade but their service has become very poor.

Date of experience: September 13, 2022
RU
1 review
2 helpful votes
Follow Igor F.
Unfollow Igor F.
Share Review
Report Review
Slow and buggy interface, constant problems. Yesterday...
October 13, 2022

Slow and buggy interface, constant problems. Yesterday I was unable to update my billing information, today the domain being transferred just disappeared from the interface. Two serious problems in less than a week of service usage. I'm starting to doubt your service was the right choice and starting to think about cancelling my orders and return to the previous domain registrar instead of transferring the rest of domains.

Date of experience: September 13, 2022
Texas
1 review
0 helpful votes
Follow Ieshea Q.
Unfollow Ieshea Q.
Share Review
Report Review
I've been a client for many years and I've been very...
September 13, 2022

I've been a client for many years and I've been very pleased!

Date of experience: September 13, 2022
Tennessee
3 reviews
0 helpful votes
Follow Gwen Y.
Unfollow Gwen Y.
Share Review
Report Review
Up until yesterday my experience had been good
October 13, 2022

Up until yesterday my experience had been good. I had an urgent task to create emails. I was geting errors all day yesterday and each time had to force close to stop it.

Date of experience: September 13, 2022
New Jersey
1 review
0 helpful votes
Follow Jeremy A.
Unfollow Jeremy A.
Share Review
Report Review
Hard to find my way around
October 13, 2022

Hard to find my way around. Cant locate php. Ini file

Date of experience: September 12, 2022