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The site has poor support and is excellent at taking our money.
Devastating. An issue can not yet be resolved after weeks of trying.
I turned off the auto renewal but I still got charged on my card. It shows in the dashboard that it is not active but I can't get help to resolve it. Not happy with the service and settings that don't work.
So far I am pleased with my experience. I'm still learning new things as I go, but so far so good.
Your console sometimes works, but at most important times, doesn't work. Its a heads or tales on the level of reliability your console provides.
Very simplistic! Very pleased! It was easy for a non-proficient internet/computer user. The info in the system is concise. Hear me on this...this site that asks for this response... is another experience all together...The total experience was quite delightful.
You did not have to delete my Google Workspace within a month of nonrenewal and stress me tf out over renewing
Easy to navigate. Presence of chat to ask questions is 24 hours.
Every time I purchase a new domain, it creates a new user id instead of it being automatically all under one profile. VERY INCONVENIENT. Now I have to manually merge everything. Also, I should not have to create a PIN, but since I am being forced to, I should be able to choose how many characters so I can remember it, rather than having predetermined criteria that will make it hard to remember. VERY INCONVENIENT.
Domain.com has been very helpful and they have confirmed everything I needed to have a domain.
I have continually been billed even after cancelling all of my auto renew subscriptions.
Great experience, staff helpful. They helped me out quickly.
Good after sale service, i shall recommend domain.com, the new domain.com page requires more time to get used on it,
Worst domain service ever. NO Customer service. You can't speak with anyone. I've had nothing but problems with this company for the past 2 years. They used to be good, but now they are completely impersonal and could care less about their customers. Whatever you do, DO NOT set your accounts to be auto-renewed. Before shutting this feature off, this company mischarged me several times and then their "CHAT" service told me that they could not refund me and that there "was nothing they could do". This company is a complete joke. My advice to you is pick ANY domain service other than this one. They're unapologetic rip off artists.
Since the transition to the new dashboard I am having issues verifying my domain names with Google sites. I'm also unable to redirect naked domains (without www) after the new system updates. This is frustrating and I'm thinking of transferring my domains elsewhere. Also, the price increases are ridiculous.
Unable to access any help menus, unable to access web editor, live chat does not open
Great site, help is on the way if needed! I have bought all my domains here and I am very happy I did it.
Great service. Everyone is so helpful. The chat feature is what sold me.
It has been awesome! There have been a couple of times I questioned some things but they were quickly resolved.
I am now trying to switch all my domains over to go daddy since I can no longer use a sub domain. This process has been absolutely ridiculous and I cannot believe I am having issues