Domain

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Colorado
1 review
0 helpful votes
Follow Rosalinda G.
Unfollow Rosalinda G.
Share Review
Report Review
The site has poor support and is excellent at taking...
June 13, 2024

The site has poor support and is excellent at taking our money.

Date of experience: June 3, 2024
Utah
1 review
0 helpful votes
Follow Symbria H.
Unfollow Symbria H.
Share Review
Report Review
Devastating
June 13, 2024

Devastating. An issue can not yet be resolved after weeks of trying.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
Follow Michael U.
Unfollow Michael U.
Share Review
Report Review
I turned off the auto renewal but I still got charged...
June 13, 2024

I turned off the auto renewal but I still got charged on my card. It shows in the dashboard that it is not active but I can't get help to resolve it. Not happy with the service and settings that don't work.

Date of experience: June 3, 2024
SX
1 review
0 helpful votes
Follow Igmaar D.
Unfollow Igmaar D.
Share Review
Report Review
Keep going up
June 13, 2024

So far I am pleased with my experience. I'm still learning new things as I go, but so far so good.

Date of experience: June 3, 2024
Turkiye
1 review
0 helpful votes
Follow Arcanor S.
Unfollow Arcanor S.
Share Review
Report Review
Your console sometimes works, but at most important...
June 13, 2024

Your console sometimes works, but at most important times, doesn't work. Its a heads or tales on the level of reliability your console provides.

Date of experience: June 3, 2024
California
2 reviews
0 helpful votes
Follow Tommy A.
Unfollow Tommy A.
Share Review
Report Review
Easy Peasy
June 13, 2024

Very simplistic! Very pleased! It was easy for a non-proficient internet/computer user. The info in the system is concise. Hear me on this...this site that asks for this response... is another experience all together...The total experience was quite delightful.

Date of experience: June 3, 2024
Nigeria
1 review
0 helpful votes
Follow Ibrahim E.
Unfollow Ibrahim E.
Share Review
Report Review
You did not have to delete my Google Workspace within...
June 12, 2024

You did not have to delete my Google Workspace within a month of nonrenewal and stress me tf out over renewing

Date of experience: June 2, 2024
California
1 review
0 helpful votes
Follow Emgee H.
Unfollow Emgee H.
Share Review
Report Review
Easy to navigate
June 12, 2024

Easy to navigate. Presence of chat to ask questions is 24 hours.

Date of experience: June 2, 2024
California
1 review
0 helpful votes
Follow Ryan X.
Unfollow Ryan X.
Share Review
Report Review
Every time I purchase a new domain, it creates a new...
June 12, 2024

Every time I purchase a new domain, it creates a new user id instead of it being automatically all under one profile. VERY INCONVENIENT. Now I have to manually merge everything. Also, I should not have to create a PIN, but since I am being forced to, I should be able to choose how many characters so I can remember it, rather than having predetermined criteria that will make it hard to remember. VERY INCONVENIENT.

Date of experience: June 2, 2024
Michigan
1 review
0 helpful votes
Follow Joyce D.
Unfollow Joyce D.
Share Review
Report Review
Domain.com has been very helpful and they have confirmed...
June 12, 2024

Domain.com has been very helpful and they have confirmed everything I needed to have a domain.

Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
Follow Christopher M.
Unfollow Christopher M.
Share Review
Report Review
I have continually been billed even after cancelling...
June 12, 2024

I have continually been billed even after cancelling all of my auto renew subscriptions.

Date of experience: June 2, 2024
Canada
1 review
0 helpful votes
Follow Susan I.
Unfollow Susan I.
Share Review
Report Review
Great experience, staff helpful
June 12, 2024

Great experience, staff helpful. They helped me out quickly.

Date of experience: June 2, 2024
Jordan
1 review
0 helpful votes
Follow Isam R.
Unfollow Isam R.
Share Review
Report Review
Good after sale service, i shall recommend domain.com,...
June 12, 2024

Good after sale service, i shall recommend domain.com, the new domain.com page requires more time to get used on it,

Date of experience: June 2, 2024
Florida
1 review
0 helpful votes
Follow Marcus W.
Unfollow Marcus W.
Share Review
Report Review
Worst domain service ever
June 12, 2024

Worst domain service ever. NO Customer service. You can't speak with anyone. I've had nothing but problems with this company for the past 2 years. They used to be good, but now they are completely impersonal and could care less about their customers. Whatever you do, DO NOT set your accounts to be auto-renewed. Before shutting this feature off, this company mischarged me several times and then their "CHAT" service told me that they could not refund me and that there "was nothing they could do". This company is a complete joke. My advice to you is pick ANY domain service other than this one. They're unapologetic rip off artists.

Date of experience: June 1, 2024
California
1 review
0 helpful votes
Follow Melissa R.
Unfollow Melissa R.
Share Review
Report Review
Since the transition to the new dashboard I am having...
June 11, 2024

Since the transition to the new dashboard I am having issues verifying my domain names with Google sites. I'm also unable to redirect naked domains (without www) after the new system updates. This is frustrating and I'm thinking of transferring my domains elsewhere. Also, the price increases are ridiculous.

Date of experience: June 1, 2024
Tennessee
1 review
0 helpful votes
Follow Tim N.
Unfollow Tim N.
Share Review
Report Review
Unable to access any help menus, unable to access web...
June 11, 2024

Unable to access any help menus, unable to access web editor, live chat does not open

Date of experience: June 1, 2024
Mexico
1 review
0 helpful votes
Follow Nejemye M.
Unfollow Nejemye M.
Share Review
Report Review
Great site, help is on the way if needed!
June 11, 2024

Great site, help is on the way if needed! I have bought all my domains here and I am very happy I did it.

Date of experience: June 1, 2024
Arizona
1 review
0 helpful votes
Follow Heather P.
Unfollow Heather P.
Share Review
Report Review
Great service
June 11, 2024

Great service. Everyone is so helpful. The chat feature is what sold me.

Date of experience: June 1, 2024
Illinois
1 review
0 helpful votes
Follow Mark C.
Unfollow Mark C.
Share Review
Report Review
It has been awesome!
June 11, 2024

It has been awesome! There have been a couple of times I questioned some things but they were quickly resolved.

Date of experience: June 1, 2024
VI
1 review
0 helpful votes
Follow Stefani U.
Unfollow Stefani U.
Share Review
Report Review
I am now trying to switch all my domains over to go...
June 11, 2024

I am now trying to switch all my domains over to go daddy since I can no longer use a sub domain. This process has been absolutely ridiculous and I cannot believe I am having issues

Date of experience: June 1, 2024