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Guam
1 review
0 helpful votes
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Convenient service is what I have experienced
January 19, 2024

Convenient service is what I have experienced. More especially with a beginner like me, to many errors, but it's no big deal with DOMAIN.COM

Date of experience: January 18, 2024
Canada
1 review
0 helpful votes
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It's a little difficult to make new email addresses
January 18, 2024

It's a little difficult to make new email addresses

Date of experience: January 18, 2024
Ohio
1 review
0 helpful votes
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Everything works, i just can't quite figure out how...
January 18, 2024

Everything works, i just can't quite figure out how to use this domain and attach it to my website thats built on leadpages

Date of experience: January 18, 2024
Arizona
2 reviews
0 helpful votes
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I can't add WWW to my domain name
January 25, 2024

I can't add WWW to my domain name.

I need www for my blogger website.

Date of experience: January 18, 2024
California
1 review
0 helpful votes
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The notice to get to your email to verify your account needs to be clearer.

Date of experience: January 18, 2024
New Mexico
1 review
0 helpful votes
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Been trying to update payment info for days
January 25, 2024

Been trying to update payment info for days. Cannot authorize new card cannot see to assign any other form of payment.

Date of experience: January 17, 2024
Canada
1 review
0 helpful votes
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My first day with your company
January 25, 2024

My first day with your company. This is the worst live chat I have experienced in 15 years.

Date of experience: January 17, 2024
Pennsylvania
1 review
0 helpful votes
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Confusing over the options and how to set up an email address

Date of experience: January 17, 2024
Canada
1 review
0 helpful votes
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Switched from google domains to this site and i paid...
January 24, 2024

Switched from google domains to this site and i paid for ssl that does not work. Went on tech support twice and still nobody can figure it out

Date of experience: January 16, 2024
Missouri
1 review
0 helpful votes
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Everything is pretty straightforward
January 17, 2024

Everything is pretty straightforward. Easy to use decent UX/UI. Only observation is on the domain search page, when the shopping cart is clicked open, it doesn't close that easily. You have to actually click the strip. Also, pending size of user's screen, also in the way.
Lastly, scroll speed and load speed are not matched so that the it feels laggy and makes a user not want to explore the myriad choices of extensions you have available.

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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Why not include the domain name on the invoices?
January 23, 2024

Why not include the domain name on the invoices? Do not like having to figure out different ambiguous ".com" bills, etc

Date of experience: January 16, 2024
Canada
1 review
0 helpful votes
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So far, I had a few issues which are currently being...
January 23, 2024

So far, I had a few issues which are currently being resolved.

Date of experience: January 16, 2024
Illinois
1 review
0 helpful votes
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I get billed for domain I did not purchase and cannot...
January 23, 2024

I get billed for domain I did not purchase and cannot readily access customer service to process a cancellation

Date of experience: January 16, 2024
New Jersey
1 review
0 helpful votes
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Be prepared for hidden costs. Don't give them your credit card number. Credit card traps.
Be prepared to keep paying to get a complete package, oh you need this also...oh you need this also.
Junk...and everything is AUTO RENEW on your credit card!
Then try and get help...wait forever, oh can you fill out another survey
Junk junk junk

Date of experience: January 15, 2024
California
1 review
0 helpful votes
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The initial process, and required steps, are not obvious...
January 21, 2024

The initial process, and required steps, are not obvious in the first instance; and the Launching of the Webmail resulted in the system "freezing". Access and activation to personal email associated with the domain name weren't clearly identified.

Date of experience: January 14, 2024
Canada
1 review
0 helpful votes
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I finished building my website after almost 3 hours...
January 21, 2024

I finished building my website after almost 3 hours and suddenly the page went blank and nothing saved. Its not easy putting in that much time and effort for no reason

Date of experience: January 13, 2024
Massachusetts
1 review
0 helpful votes
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Easy to navigate, but need a better idea of sequence for best practices/steps to follow

Date of experience: January 13, 2024
Massachusetts
1 review
0 helpful votes
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I really loved everything and especially the domain...
January 13, 2024

I really loved everything and especially the domain expiration protection

Date of experience: January 12, 2024
Rhode Island
1 review
0 helpful votes
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I need to speak with an experienced representative...
January 20, 2024

I need to speak with an experienced representative to go over my active domains, WHOIS data, and more, such as creating a website. SK

Date of experience: January 12, 2024
Texas
1 review
0 helpful votes
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You have taken hundreds of money from me with the 'Google...
January 19, 2024

You have taken hundreds of money from me with the
'Google Workspace Business Starter. I have even called to cancel and you continued to charge me. I had 2 different accounts that you charged me from. I feel cheated and as soon as I can, I will be moving my domain. I am requesting my money back or I will be contacting the Missouri Attorney General's Office, FCC, and the FTC.

Date of experience: January 12, 2024