Our reviews monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Very confusing setting up email against our domain. Purchased Google Workspace Business Starter plan only allowed one e-mail account? That is not any sort of business I know of. Should be much clearer in plan descriptions. Reflects poorly on you and Google
First, i wasnt informed upon purchase that $10 would cost 59 upon renewal. Its called a scam and your gonna get class action lawsuit for this at some point. Second is that i cant even renew domain at this point as you have technical difficulties and cart isnt functioning and you cant make a payment
I cannot find the settings to connect to my wix anywhere
I am okay till now. However i need someone to help me build my website asap
Chat won't work and can't get anyone to respond back. This is a horrible experience
Most ridiculous runaround setup of a simple domain I have ever experienced. 😵💫 Never had to take these many steps to copy and paste and sign in here and there. Insanity.
I can't figure out how to verify my domain name on the site that I want to build.
So far the experience is not to bad, had to fix a small error by me but so far so good.
There been a LOT of 'holds', every hosting site I got to still shows the domain as available, I can't create my website.
Struggling figuring out, comes as no surprise being that it's my first website.
Replace phone contact service so your customers can actually speak with some one to explain the situation/s they are experiencing.
UI isn't intuitive, it's challenging to connect other services to my domain. It's also annoying that I have to leave feedback in order to give the your service a rating.
Your shopping cart is very misleading and i ended up purchasing the wrong domain. Your customer service was horrible and would do nothing to help me
I'm trying to verify my domain and it isn't working and I can't find any help on the matter
Can't access my Google workspace account. Online chat rep told me I will never be able to get my Google workstation account back. Now I've lost all of my records in my email. Terrible way to communicate effectively. I was asked for my password over chat. I couldn't tell if I was speaking with a representative of domain.com or not. It was a disaster. And now I'm looking to find a new host because of the customer service experience.
Not as easy to follow for a beginner as it should be
I bought google through you, why is setup such a pain?
My domain wasn't processed correctly. So, I had to jump through hoops to get it done. And I'm still not 100% that is good in my account.
Trying to update profile but website is not saving changes.
Good customer service, and easy to get help when you have problems
