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Thank you for the good customer care
Happy new year and happy holidays to you
Always difficult to add emails to outlook. It asks for security stuff.
Thank you for being so outgoing for your customers very appreciated.
Navigating the site is difficult. Editing my own website is not intuitive. Other website domains I purchased with you are not showing up.
Your emails will be on their server as the reseller. Can cause lots of confusion if you are using someone else as your hosting company because their settings are not normal.
Many problems and bad experience, for just few days that the payment is waiting and I haven't even notice you suspended my registration.
Your.site will not allow me to add DNS to point to a different server
It keeps freezing.
I have more than 1 hour trying to get website working but have 403 and white pages with embed iframe from http://www.searchvity.com/
Never had this experience with other domain providers!
I wish I had read the review before coming, and I tell everyone never to use domain.com. The website update sometimes with problems, also about billing. You feel they charge you for nothing; today, I downgraded one of my domains, and they charged me 25$ because of a downgrade to the basic plan.
I bought domain. The purchase is still being processed and i see comment "up to 24h" for the last few days. What's wrong?
You make it impossible to find the simplest things. I purchased Google workspace for example; I finally got an email from Domain.com telling me to start using it by activating it. The link in the email takes me to a page only offering me to purchase it; which I have already done. Very frustrating and a waste of time that I don't have to waste.
I cannot get to my nameservers which is essential for me to change. It keeps giving me a page 404 not found
I am trying to use the Help chat but it will not open when clicked on
I get an Error while I want to renew my domain. THe live chat does not work and I dont know how to get help?!?!?
This is MULTIPLE times better than goDaddy. Your logic and layout makes good sense and easy to navigate. Well done!
Live chat function is not working and verification emails are not being delivered
Purchased my domain hoping to set it up with srv type only to realize I have to go through support for that installment. Would not have used this company if I knew that was the case prior to my purchase. Installment of SRV type also seems to take forever, delaying my project.
The "eig.net" email server is blocked by most email recipients
I am trying to add another user to my account - should be quite a normal thing, but it is impossible to find:-(
Right now i just started using this but i hope it will help me in future