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Washington
1 review
0 helpful votes
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Thank you for the good customer careHappy new year...
December 18, 2022

Thank you for the good customer care
Happy new year and happy holidays to you

Date of experience: December 17, 2022
Utah
1 review
0 helpful votes
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Always difficult to add emails to outlook
January 16, 2023

Always difficult to add emails to outlook. It asks for security stuff.

Date of experience: December 17, 2022
Nevada
1 review
0 helpful votes
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Thank you for being so outgoing for your customers...
December 17, 2022

Thank you for being so outgoing for your customers very appreciated.

Date of experience: December 16, 2022
Virginia
1 review
0 helpful votes
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Navigating the site is difficult
January 15, 2023

Navigating the site is difficult. Editing my own website is not intuitive. Other website domains I purchased with you are not showing up.

Date of experience: December 16, 2022
Maryland
4 reviews
19 helpful votes
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Your emails will be on their server as the reseller. Can cause lots of confusion if you are using someone else as your hosting company because their settings are not normal.

Date of experience: December 16, 2022
Israel
1 review
0 helpful votes
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Many problems and bad experience, for just few days...
January 15, 2023

Many problems and bad experience, for just few days that the payment is waiting and I haven't even notice you suspended my registration.

Date of experience: December 16, 2022
Texas
1 review
0 helpful votes
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Your.site will not allow me to add DNS to point to...
January 15, 2023

Your.site will not allow me to add DNS to point to a different server
It keeps freezing.

Date of experience: December 15, 2022
Montenegro
1 review
0 helpful votes
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I have more than 1 hour trying to get website working...
January 15, 2023

I have more than 1 hour trying to get website working but have 403 and white pages with embed iframe from http://www.searchvity.com/
Never had this experience with other domain providers!

Date of experience: December 15, 2022
Canada
1 review
0 helpful votes
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I wish I had read the review before coming, and I tell everyone never to use domain.com. The website update sometimes with problems, also about billing. You feel they charge you for nothing; today, I downgraded one of my domains, and they charged me 25$ because of a downgrade to the basic plan.

Date of experience: December 15, 2022
Poland
1 review
0 helpful votes
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I bought domain
January 14, 2023

I bought domain. The purchase is still being processed and i see comment "up to 24h" for the last few days. What's wrong?

Date of experience: December 15, 2022
Colorado
1 review
0 helpful votes
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You make it impossible to find the simplest things
January 14, 2023

You make it impossible to find the simplest things. I purchased Google workspace for example; I finally got an email from Domain.com telling me to start using it by activating it. The link in the email takes me to a page only offering me to purchase it; which I have already done. Very frustrating and a waste of time that I don't have to waste.

Date of experience: December 15, 2022
Germany
1 review
0 helpful votes
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I cannot get to my nameservers which is essential for...
January 14, 2023

I cannot get to my nameservers which is essential for me to change. It keeps giving me a page 404 not found

Date of experience: December 14, 2022
New York
1 review
0 helpful votes
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I am trying to use the Help chat but it will not open...
January 13, 2023

I am trying to use the Help chat but it will not open when clicked on

Date of experience: December 14, 2022
Canada
1 review
0 helpful votes
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I get an Error while I want to renew my domain
January 13, 2023

I get an Error while I want to renew my domain. THe live chat does not work and I dont know how to get help?!?!?

Date of experience: December 14, 2022
Colorado
1 review
0 helpful votes
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This is MULTIPLE times better than goDaddy
December 14, 2022

This is MULTIPLE times better than goDaddy. Your logic and layout makes good sense and easy to navigate. Well done!

Date of experience: December 14, 2022
Malawi
1 review
0 helpful votes
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Live chat function is not working and verification...
January 13, 2023

Live chat function is not working and verification emails are not being delivered

Date of experience: December 14, 2022
Pennsylvania
1 review
0 helpful votes
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Purchased my domain hoping to set it up with srv type...
January 13, 2023

Purchased my domain hoping to set it up with srv type only to realize I have to go through support for that installment. Would not have used this company if I knew that was the case prior to my purchase. Installment of SRV type also seems to take forever, delaying my project.

Date of experience: December 13, 2022
South Carolina
1 review
0 helpful votes
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The "eig.net" email server is blocked by most email...
January 12, 2023

The "eig.net" email server is blocked by most email recipients

Date of experience: December 13, 2022
Norway
1 review
0 helpful votes
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I am trying to add another user to my account
January 11, 2023

I am trying to add another user to my account - should be quite a normal thing, but it is impossible to find:-(

Date of experience: December 12, 2022
Denmark
1 review
0 helpful votes
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Right now i just started using this but i hope it will...
December 12, 2022

Right now i just started using this but i hope it will help me in future

Date of experience: December 11, 2022