Domain

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Canada
1 review
0 helpful votes
Follow Joan T.
Unfollow Joan T.
Share Review
Report Review
Domain keeps crashing, I need to start up 3-4 X before...
February 18, 2023

Domain keeps crashing, I need to start up 3-4 X before it opens. My site is incredibly slow, and I need technical help, not a forum to read as I have limited time on computers due to post concussion symptoms.

Date of experience: January 18, 2023
Delaware
1 review
0 helpful votes
Follow Debbie L.
Unfollow Debbie L.
Share Review
Report Review
Not Supportive
February 18, 2023

Domain.COM is very reliable at charging my company credit card. Calling them for support when your website is down was a terrible experience. When I needed their support, they told me to call Microsoft. There had to be another provider who would not leave you out in the cold.

Date of experience: January 18, 2023
Virginia
1 review
0 helpful votes
Follow Susan Y.
Unfollow Susan Y.
Share Review
Report Review
My domain isn't pointing to my other domain
February 17, 2023

My domain isn't pointing to my other domain - both owned by you. I can't get anyone to help me correct the issue.

Date of experience: January 18, 2023
Canada
1 review
0 helpful votes
Follow Leonardo B.
Unfollow Leonardo B.
Share Review
Report Review
Well...
January 18, 2023

Well...we have 3 domains with them. No better review than this.

Date of experience: January 18, 2023
Nigeria
1 review
0 helpful votes
Follow Ifeanyi O.
Unfollow Ifeanyi O.
Share Review
Report Review
Links aren't opening on your site
February 17, 2023

Links aren't opening on your site. It's frustrating. I'm trying to review hosting and it's not going through.

Date of experience: January 18, 2023
Pennsylvania
1 review
0 helpful votes
Follow Tiffany K.
Unfollow Tiffany K.
Share Review
Report Review
Just very confusing
February 17, 2023

Just very confusing. I purchased a domain and the protection and privacy and yet I still can search for ther same exact domain and it says it available!

Date of experience: January 17, 2023
Washington
1 review
0 helpful votes
Follow Lindsey W.
Unfollow Lindsey W.
Share Review
Report Review
Trying to cancel my domain and cannot access that page...
February 16, 2023

Trying to cancel my domain and cannot access that page or get help from the chat

Date of experience: January 17, 2023
Utah
1 review
0 helpful votes
Follow Brad M.
Unfollow Brad M.
Share Review
Report Review
I have been working on building a website with wordpress...
February 16, 2023

I have been working on building a website with wordpress for over 6 months and have been having difficulty. The pricing for the domains and renewal have been just fine.

Date of experience: January 17, 2023
Alabama
1 review
0 helpful votes
Follow Emily S.
Unfollow Emily S.
Share Review
Report Review
Customer service has been over the top exceptional...
January 17, 2023

Customer service has been over the top exceptional in every interaction

Date of experience: January 17, 2023
Portugal
1 review
0 helpful votes
Follow Francisco P.
Unfollow Francisco P.
Share Review
Report Review
I wanted to cancel a domain I bought by mistake and...
February 16, 2023

I wanted to cancel a domain I bought by mistake and nothing.

Date of experience: January 17, 2023
Italy
1 review
0 helpful votes
Follow Mickey P.
Unfollow Mickey P.
Share Review
Report Review
There is a lack of information about where to find...
February 16, 2023

There is a lack of information about where to find things

Date of experience: January 17, 2023
New York
1 review
0 helpful votes
Follow Carl P.
Unfollow Carl P.
Share Review
Report Review
Your web portal is slow
February 16, 2023

Your web portal is slow. Nothing ever seems to work. Your php updates constantly crash my website.

Date of experience: January 16, 2023
Texas
1 review
0 helpful votes
Follow Micah L.
Unfollow Micah L.
Share Review
Report Review
The customer service Chats haven't been always the...
February 15, 2023

The customer service Chats haven't been always the best, but they do their best with my ignorance.

Date of experience: January 16, 2023
New Jersey
1 review
0 helpful votes
Follow Georgette C.
Unfollow Georgette C.
Share Review
Report Review
Your tech support is improving
January 16, 2023

Your tech support is improving. Please keep up the good work..

Date of experience: January 16, 2023
Massachusetts
1 review
0 helpful votes
Follow Stephanie V.
Unfollow Stephanie V.
Share Review
Report Review
Medium so far
February 14, 2023

Medium so far. Trying to figure out "How do I unlock one of my domains?"

Date of experience: January 15, 2023
Washington
1 review
0 helpful votes
Follow Terri T.
Unfollow Terri T.
Share Review
Report Review
I had a problem initially because I entered my email...
January 15, 2023

I had a problem initially because I entered my email address wrong. Support was fantastic!

Date of experience: January 15, 2023
Washington
1 review
0 helpful votes
Follow erik J.
Unfollow erik J.
Share Review
Report Review
Seems ok
January 14, 2023

Seems ok. Having a hard time contacting the owners of swordmaker.com over a copyright issue.

Date of experience: January 14, 2023
Pennsylvania
1 review
0 helpful votes
Follow Jeffrey M.
Unfollow Jeffrey M.
Share Review
Report Review
At first publishing went great
February 13, 2023

At first publishing went great. Now the system bogs down and never seems to complete the process. (after creating Gallry page and modifying a couple of elements on contact us page

Date of experience: January 14, 2023
California
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review
Easy to use and no hidden
January 14, 2023

Easy to use and no hidden. Fees like go daddy has.

Date of experience: January 13, 2023
Washington
1 review
0 helpful votes
Follow Jesper S.
Unfollow Jesper S.
Share Review
Report Review
I have been trying to transfer my domain name to another...
February 12, 2023

I have been trying to transfer my domain name to another host site and have so much trouble with your company. I am bummed I even used you guys in the first place.

Date of experience: January 13, 2023