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Domain keeps crashing, I need to start up 3-4 X before it opens. My site is incredibly slow, and I need technical help, not a forum to read as I have limited time on computers due to post concussion symptoms.
Domain.COM is very reliable at charging my company credit card. Calling them for support when your website is down was a terrible experience. When I needed their support, they told me to call Microsoft. There had to be another provider who would not leave you out in the cold.
My domain isn't pointing to my other domain - both owned by you. I can't get anyone to help me correct the issue.
Well...we have 3 domains with them. No better review than this.
Links aren't opening on your site. It's frustrating. I'm trying to review hosting and it's not going through.
Just very confusing. I purchased a domain and the protection and privacy and yet I still can search for ther same exact domain and it says it available!
Trying to cancel my domain and cannot access that page or get help from the chat
I have been working on building a website with wordpress for over 6 months and have been having difficulty. The pricing for the domains and renewal have been just fine.
Customer service has been over the top exceptional in every interaction
I wanted to cancel a domain I bought by mistake and nothing.
There is a lack of information about where to find things
Your web portal is slow. Nothing ever seems to work. Your php updates constantly crash my website.
The customer service Chats haven't been always the best, but they do their best with my ignorance.
Your tech support is improving. Please keep up the good work..
Medium so far. Trying to figure out "How do I unlock one of my domains?"
I had a problem initially because I entered my email address wrong. Support was fantastic!
Seems ok. Having a hard time contacting the owners of swordmaker.com over a copyright issue.
At first publishing went great. Now the system bogs down and never seems to complete the process. (after creating Gallry page and modifying a couple of elements on contact us page
Easy to use and no hidden. Fees like go daddy has.
I have been trying to transfer my domain name to another host site and have so much trouble with your company. I am bummed I even used you guys in the first place.