Dollar TreeReviews 379

CEO: Michael Witnyski and Sara Berg Rafal (legal counsel) at the Dollar Tree continues to violate the following Laws: 4th Amendment (Right to Privacy) A person shall be secure in ones person, papers, effects. Forcing a person to wear a mask without their consent is a violation of the 4th. U.S. Title 52, Civil Rights Act of 1964: Unlawful to discriminate in place of Public Accommodations. U.S. Title 42,*******: Unlawful to Deny Entry to Persons with Disability or perceived medical condition(ADA). Your business establishment is legally defined as a place of "public accommodation" and as such you may not prohibit entry by discriminating against someone for their medical condition or disability. U. S Americans with Disabilities Act: Unlawful to Deny Entry to Persons with Disability or perceived medical condition. Having someone else shop for them, or requiring curbside delivery is NOT a reasonable accommodation, as it denies the "full enjoyment and equal access to facilities, services and accommodations," as REQUIRED BY LAW. To date NO LAW has been presented to me showing proof of claim from Dollar Tree and Family Dollar

Beware of Dollar Tree on Ridgewood Rd, Holly Hill, FL; up the street from Daytona Beach.
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12/01/2020 12:30pm
The Dollar Tree cashier was very nice and helpful. I was standing at check out and an unmasked blonde white lady about 30 yrs old came in and the cashier told her she was not allowed to come in the store. Then this unmasked white lady stood at the doorway and told a person she was with, what she wanted them to get. When I was going to go out the entrance I asked her to stand aside even though I had mask, glasses and gloves on. Then the unmasked white lady made fun of me and said she had covid19 and coughed at me. I waved my fist at her and left. This ignorant, infected, unmasked blonde white lady must be a regular because the cashier knew to tell her not to come in. I'm writing this notice to warn EVERYBODY about this crazy lady. If you go to this Dollar Tree in Holly Hill FL, you have been warned to look out for her, be careful and call the cops on her like I should have done for directing a Covid-19 cough at me.

I ordered several cases of different products back in July. I received some of the order, but most of that part of it took quite a while even for them to dispatch. One order was missing an item, which I reported at the time, and nothing has ever been done after months of waiting. Two other items were cancelled by email today, no reason given, after waiting since July due to the items supposedly being out of stock. Now that their website says those items are in stock, and might have been for quite a while for all I know because I hadn't checked for a while, they suddenly cancelled with no reason given.

At the time of ordering, they had free shipping, which they don't have now, so I would have to reorder and pay a lot of shipping, and I can't help but think that is why they cancelled after all this time when their website says they now have stock.

Update - It's almost a month later, and dollar tree have never replied with an explanation of why they waited to cancel my orders until they had the items back in stock.

The value proposition at Dollar Tree is an illusion. First of all, on multiple occasions I have not gotten what I ordered, instead, it was a smaller/fewer ounces container of the same or a poor substitute. This is a big deal when you are a charity ordering 100's of something only to get half the product you paid for andoften times of poorer quality. Shipping is another problem, you place an order, and they say ground shipping is going to be over two weeks, so you pay extra (a lot) for expedited shipping, only to, when you're lucky, receive the product in 3-4 days with a ground shipping label on it, or worse yet, they profess that your order is on its way and that it must be 'lost in shipping', and then when you finally get it, the shipping label indicates it left their warehouse days after they said it was already on the road. So these issues are consistent, not anomalies, and when you call Customer Service it takes multiple phone calls adding up to hours telling multiple people how you were ripped off, and even when you get them to say that they'll give you a refund, unless you call back several more times to pressthem it will never happen. Dollar Tree is genuinely the worst company I have ever done business with.

I'm actually a VERY frequent customer, & love the Dollar Store! I never leave empty handed, & don't usually get what I went for!
However, the location closest to my home seems more & more often than not, that every time I go there's a (I'm not 100% sure, but I think her name tag says Jennifer) A Woman ALWAYS outside smoking, and talking to people, then a overwhelmed individual cashier, at the register, and another person (again I don't recall her name) with dark brown hair, but I'm convinced,! She must live in a back room because she's there all the time, "WORKING", she's always so nice to everyone, helping customers find things, cleaning and stocking! And will open another register, but she too is doing a very necessary job "CUSTOMER SERVICE"! Which I find lacking in most places!
I almost would rather drive out of my way to NOT go to the closest location!
Especially, since I have a disability that limits my mobility so it's very difficult to stand in line after shopping, and infuriating when I'm walking in & someone is outside smoking while the line is 20 feet deep of people waiting to check out! And, I've been in the store at least 30-45 minutes!
Totally Unacceptable!
Something is DEFINITELY wrong with this picture!

The dollar tree in Mount pleasant iowa is horrible. I will never step foot in another dollar tree store ever again. Based on the behavior of the manager there Samantha shumaker. When I was shopping there she was being verbally abusive to her staff. Yelling at them in the office so loudly I could hear it on the other side of the store. Repeatedly screaming that her employee was a liar until the point she was crying. It was appalling. Then as I was leaving I saw her outside smoking, and on her phone. While she left the girl on register with a huge line of customers and no one came to help. I can't believe they let people like that be managment.

I just left the Collinsville, IL (Collinsville Crossing) Dollar Tree after placing an order. I was at checkout and a group of ladies and children got in line with no masks on and were not social distancing at all. I hesitated to ask the lady to step back because I didn't want to offend her. Finally, I needed to pay and I couldn't because the lady was standing that close to me. I politely asked her if she could step back a little and her group started yelling at me. I should not have had to deal with this situation as the employee standing right there should have enforced the Covid19 safety guidelines. Not happy with that location at all!

On 2/26/20, I shopped at this $ Store & had the WORSE experience of any $ Store I've ever been to! I am a disabled Senior Citizen & have a medical problem that causes an urgent need to use the restroom. When I asked to use the Store's bathroom, I was told the restroom was locked & the KEY was LOST. Both female employees were UNCONCERNED & UNCARING! Since I don't drive, I had to walk to find a public bathroom. I located another store & explained why I just wanted to use their bathroom & thank GOD I was able to! As I explained about the reason why I could not use the Dollar Store's bathroom, a man said he use to work at Store 5770 & the KEY WAS LOST ALL THE TIME! My question is:: WHY isn't there an EXTRA KEY! THIS STORE IS POORLY RUN WITH UNCARING EMPLOYEES!'