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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


+438
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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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Instant Feedback

21,870 reviews

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Jamaica
1 review
0 helpful votes
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It works
June 25, 2023

IT'S NOT A SCAM!...Honest

It works my phone unlocked in less than a day those who have complained are wrong honest. I'm from Jamaica and it worked for me, those who did not get the result they wanted probably did not TRACK their purchase to see if there were any errors. The tracking option appears on the last page, and yes you can get a refund. Read the sight properly and stop making rash decisions.

Date of experience: June 25, 2023
New York
1 review
0 helpful votes
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Scam scam scam
July 23, 2023

They take your money and run, DONT USE PLEASE PLEASE GO ELSEWHERE! They take 28$ to check your imei number and then they say you're eligible but you have to pay 45 dollars, wait a few days to tell you that it didn't work and that you have to pay 225 more dollars. Please don't fall for it. They THEN say that you chose the cheaper option to save money when the premium option wasn't available to select. I should have listened to the other reviews, they don't refund you, they give you a 75 dollar credit to unlock a different phone LOL. Please don't use. They just want to steal from you.

+2
Date of experience: June 23, 2023
Florida
1 review
0 helpful votes
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The check out process was fine, and the product worked perfectly. The only thing I had trouble with was knowing how the product would be delivered. I may have missed it on the site, but I did not see that the codes would be sent in an email.

Date of experience: June 23, 2023
Thailand
1 review
0 helpful votes
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It Works Well
June 23, 2023

Very easy to navigate and most affordable. The process was fast and free of any snags.

Date of experience: June 22, 2023
Georgia
1 review
0 helpful votes
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Hackers and frauds.
July 23, 2023

They do nothing, just collect your money and ask for more money when they can't deliver what they said they will do. They are hackers, try to hacked into my phone and steal my information, and probably domestics terrorists stealing people identities. Stay away.

Date of experience: June 22, 2023
Chile
1 review
0 helpful votes
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No desbloqueado
July 22, 2023

No se desbloqueo pague casi 60 dolares y nada al final tube que llevarlo a otro lugar

Date of experience: June 22, 2023
Colorado
1 review
0 helpful votes
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Iphone 12 pro max
June 22, 2023

Excellent service I highly recommend,fast and very good service and price

Date of experience: June 22, 2023
California
1 review
0 helpful votes
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Hidden fees
July 22, 2023

Expensive extra fees. Hidden fees.make the hidden fees more apparent. But I guess you keep it hidden to trick people like me so u can make more money.because if I saw the extra fees right away I would have thought twice... evil money maker

Date of experience: June 21, 2023
North Carolina
1 review
0 helpful votes
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Bad business
July 21, 2023

They lie about what they can promise and charge you for prices that are not disclosed in the beginning. They wait til after they collect money from you first.

Date of experience: June 21, 2023
GB
1 review
0 helpful votes
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Not worth the prize
July 21, 2023

First charge 5, second 20 and last one 25
A but much for unlocking phone

Date of experience: June 20, 2023
Arizona
1 review
0 helpful votes
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Great service
June 20, 2023

Great service. Make sure you read the fine print so there are no surprises in final pricing.

Date of experience: June 20, 2023
North Carolina
1 review
0 helpful votes
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Scam
July 20, 2023

Paid twice and didn't get any service.stay away from them, I am trying to get my money back………………….

Date of experience: June 20, 2023
New Jersey
2 reviews
0 helpful votes
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Very easy
June 19, 2023

Was a very painless easy experience. Everything went better than expected first code unlocked the phone, and phone is working even better than expected.

Date of experience: June 19, 2023
Colorado
1 review
0 helpful votes
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Easy
June 18, 2023

Direct unlocks made it simple and easy to unlock my phone from the carrier.

Date of experience: June 17, 2023
New York
2 reviews
0 helpful votes
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SCAMMMMMMMMM SITE
July 18, 2023

This is a scam site, you pay for the unlock code and then they keep asking for more money to release it. No response to my emails for my refund and no code. Disputing the payment

Date of experience: June 17, 2023
Wisconsin
1 review
0 helpful votes
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Excelente
June 17, 2023

Tomo menos de 3 días para desbloquear mi iPhone
Definitivamente lo volveré a usar el Servín en el futuro lo recomiendo ampliamente
Desde mi casa sin salir desbloquearon mi teléfono.

Date of experience: June 17, 2023
Missouri
1 review
0 helpful votes
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Scam - AVOID AT ALL COSTS
July 17, 2023

This company scams you for your money. I originally paid for my unlock on June 7,2022. First payment was of 19.99 GBP and second payment of 30.00 GBP. I reached out to them several times in July 2022, August 2022, September 2022, and November 2022 with no luck. They didn't respond until I wrote a review for them yesterday. I just want my money refunded. They came back at me saying I need a premium unlock. My concern is why did it take over a year and me to complain for them to finally realize it's not working?

I don't need a credit note as I don't want to use their nonexistent service.

Please save yourself the hassle and don't get an unlock with them. Use cellunlocker. They will 100% refund your money if they can't unlock your phone. I have used them several times in the past.

Please give my money back.

Date of experience: June 16, 2023
New Jersey
1 review
0 helpful votes
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Scam
July 17, 2023

Be aware...Scam artists, first I paid $28 then they said in order to unlock your phone you need $45 extra to get the code fome previous company Guess what? I paid it then they said oh we can't unlock your phone but we have to do it remotely and that will cost $178 but you will get $45 credit.
STAY AWY PEOPLE YOU WILL LOSE YOUR MONEY.

Date of experience: June 16, 2023
Kenya
1 review
0 helpful votes
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Got the job done
June 16, 2023

Wasn't happy about having to pay 2 separate times to get the phone unlocked, but it is what it is I guess.

Date of experience: June 16, 2023
Jamaica
1 review
0 helpful votes
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Do NOT use directunlocks.com they are a scam. directunlocks.com charged me $28.99 first to unlock the phone then they claim this was an eligibility service. This was never stated upfront. This scamming website wants to charge me more money ( $45 USD) to unlock your phone. STAY Far Far Away!

Date of experience: June 16, 2023