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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


+438
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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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21,870 reviews

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New Jersey
1 review
0 helpful votes
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I didn't think I would work so well
September 1, 2023

I first thought this would be some sort of scam, bc it's that was the first time for me unlocking an iPhone like that. But it actually work, and quite fast! So I would def, recommend

Date of experience: September 1, 2023
El Salvador
1 review
0 helpful votes
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Perfect
September 1, 2023

Easy to follow the step.
And excellent service to review the status process.

Date of experience: September 1, 2023
Georgia
1 review
0 helpful votes
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Paid almost 93 dollars to use lock my phone to AT&T.After 4 days they give me a MCK code and did not work followed also all the trouble shooting but did not work.Then after 4 days they still investigating 1 remote technician contact me and ask for my whattsapp.After I follow al the instruction that he gave even rebooting my phone connected to laptop MCK code still not working.I ask for refund and he told he request to direct unlock to refund me my money and he accept that MCK code did not work.Now I send emails to direct unlocks but no response.Dont get be fooled of this website they will not refund your money if there code is not working.Your remote technician cannot solve the problem just refund me my money scammers

+8
Date of experience: August 31, 2023
Virginia
4 reviews
1 helpful vote
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SCAM, WALK AWAY FROM THIS COMPANY
September 30, 2023

IPhone 14 Pro **************) was paid and guaranteed to be unlocked. After 10 days, I got an email stating that I had to pay for "premium service" to unlock, after I have already been charged $40 MORE than their original quoted price. Seeing more and more reviews for this being a SCAM operation, I am now believing it. STAY AWAY, SAVE YOUR MONEY, IT'S A SCAM

Date of experience: August 30, 2023
Mexico
1 review
0 helpful votes
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Fraude!
August 30, 2023

Alerta, es un fraude, difunde, no caigas, te piden dinero en cada paso, 4 ocasiones, al final 300 Dlls

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
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It's great
August 30, 2023

Pensaba es una mentira pero al final resultó real y es muy confiable

Date of experience: August 30, 2023
North Carolina
1 review
0 helpful votes
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The best unlock place to go
August 30, 2023

The experience was good just had to be patient and wait but overall all was good.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Did not like 2 step approach
September 29, 2023

Did not like how i was lurred in with 27$ and then asked 63$. 2 step process was unclear.

Date of experience: August 29, 2023
Georgia
2 reviews
0 helpful votes
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Great Service
August 30, 2023

Direct Unlocks guided me all the way through unlocking my AT&T phone and kept me updated on the progress. I would just suggest that all of the costs are explained up front.

Date of experience: August 29, 2023
Illinois
1 review
0 helpful votes
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Fast, and phenomenal service
August 29, 2023

Truly a reliable and trustworthy service! It took 24 hours on att.

Date of experience: August 29, 2023
Tennessee
1 review
0 helpful votes
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It's the best
August 29, 2023

Took way less than the time they gave me and very easy to use

Date of experience: August 29, 2023
Brazil
1 review
0 helpful votes
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Não gostei só pegaram meu dinheiro e não devolveu.

Date of experience: August 28, 2023
Texas
1 review
0 helpful votes
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Took forever
September 27, 2023

It took about 5 days to unlock my phone. Wish it was a little faster for the price. Got my confirmation email saying my phone was unlocked. It wasn't so i had to follow up with support. It worked though. Just wish it was a little quicker.

Date of experience: August 28, 2023
Tennessee
1 review
0 helpful votes
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No satisfaction
August 28, 2023

Put out all that money for absolutely nothing! My phone is still locked.

Date of experience: August 28, 2023
GB
1 review
0 helpful votes
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Paid but wasn't able to unlock phone
September 27, 2023

My first attempt, I paid $78 to unlock my phone but they were unable to for technical reasons and offered me a credit. I am traveling internationally and need to use phone so decided to apply the credit to my 12 year old EE Alcatel Phone thinking I could get a local sim card and be able to make calls. I did receive a code from Direct Unlocks, but when I tried to use it didn't work. I was advised to send a video of my steps so the team could assist, but I emailed back saying i had no way of taking a video. I travel light and didn't have what i needed. Long story short, $78 later, no service, no use, feel like I paid for a service that I couldn't use.

Date of experience: August 27, 2023
Romania
1 review
0 helpful votes
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Samsung S8 - Vodafone Romania locked
August 27, 2023
Updated review

No temporary card supported from Revolut, I used a standard card. The order process is a little misleading with a pre-check IMEI payment and another unlock code payment. The delivered codes worked perfectly for unlocking a Vodafone Romania terminal.

Date of experience: August 27, 2023

No temporary card supported from Revolut
August 19, 2023
Previous review

No temporary card supported from Revolut.

Date of experience: August 19, 2023
Italy
2 reviews
0 helpful votes
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Unlocked via IMEI
September 25, 2023

I have unlocked 2 samsung mobiles, followed guidelines for the both but the second handset most often can't place a call as it will be ending it automatically and when called from others tells the number dialed does not exists.

Date of experience: August 26, 2023
Texas
3 reviews
0 helpful votes
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Cost WAYYYYY TOO MUCH!
August 24, 2023

I initially paid $35 and thought that was it. Then found out I had to pay another $91 for the unlock code. This technique is called bait and switch. That's $126 USD I had to pony up for my unlock code. I would NEVER have done this for myself. This was done to get a visiting priest to our church from another country usage on his current cell phone and not need to pay for an expensive new US phone. Bottom line is YES, the service worked, but I wish they would have been up front with the additional cost.

Date of experience: August 24, 2023
Mexico
1 review
0 helpful votes
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Mal
September 21, 2023

No me realizaron el desbloqueo! Pese a que mande mensajes para que me apoyarán.

Date of experience: August 22, 2023
Texas
1 review
0 helpful votes
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Dont get be fooled by direct unlock
September 21, 2023

Keep on sending emails for follw up but no reply.Its been 10 days since I paid almost 93 dollars to unlock my Phone to AT&t.They send me a code after 4 days but it did not work.I follow tje trouble shoot also but it did not work.Now they still investigating how The MCK code did not work.Send a proof of video typing MCK code and IMEI number that to prove that it did not work.I met all the criteria for refund please bring back my money

Date of experience: August 21, 2023