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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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21,870 reviews

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Florida
1 review
0 helpful votes
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Disappointed
November 13, 2023
Updated review

They charge me $99.00 and it is been more than a week and still not been unlocked. No emails no nothing, I think I was a fraud victim.

Date of experience: October 14, 2023

Perfecto el servicio
October 7, 2023
Previous review

Perfecto el servicio

Date of experience: October 7, 2023
Texas
1 review
0 helpful votes
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Everything that was promised was delivered although it is a bit pricy for the unlock that was performed on my I phone 12 pro Max but totally satisfied all around.
Direct Unlocks is legit!

Date of experience: October 13, 2023
Nevada
1 review
0 helpful votes
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The service was great. The only uncertainty I felt was due to the duration it took to unlock the iPhone!

Date of experience: October 13, 2023
Mexico
1 review
0 helpful votes
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I'm greatful
October 13, 2023

This is an excellent and secure experience, just spend 2 days and I recived my key to unlock my smartphone

Date of experience: October 13, 2023
Mexico
1 review
0 helpful votes
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Unlock code did not work
November 12, 2023

The unlock code that i receive did not work

I am still waiting for a the correct code or a refund

Date of experience: October 13, 2023
Texas
1 review
2 helpful votes
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Amazing site
October 13, 2023

I was skeptical yet I tried my luck and what do you know it was legit! They gave me up to seven days but got it done within two! I am so pleased with these guys and definitely recommend them to anyone who needs their phone's unlocked. I have already told people about them. It can get costly but it's worth it especially seeing as though I saved myself funds by doing this. I am very satisfied and it wasn't any hassle. This site is amazing go ahead try them! Thank me later

Date of experience: October 13, 2023
Connecticut
2 reviews
0 helpful votes
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You guys are awesome
October 13, 2023

My phone was sim locked but now it's unlocked thanks to you guys

Date of experience: October 13, 2023
Wisconsin
1 review
0 helpful votes
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WORTH IT
October 12, 2023

This business is very efficient and really helps you out if you are trying to sell your device or even just switching to another phone company.

Date of experience: October 12, 2023
South Carolina
1 review
0 helpful votes
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Done quickly and completely...
October 12, 2023

Purchased a phone off FB market place, once I received it I found it to be locked. Couldn't use it on any carrier and the carrier it was locked to wanted a lot of money to unlock it. You guys did the unlock quick and for a tenth of the cost.

Date of experience: October 12, 2023
Michigan
1 review
0 helpful votes
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Amazing
October 12, 2023

I requested my 2 year cell old be unlocked for my daughter. I've been with the cell carrier for 3 years. I also bought the cell from the same carrier.
DirectUnlocks cost me money, but they unlocked my phone in 38 hours.
I just got the following answer from my carrier:
When you have paid for your device and when the service on your mobile number has been active more than 60 days.
It took my carrier 7 days for that wrong answer.

Date of experience: October 11, 2023
Nevada
2 reviews
0 helpful votes
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Second payment
November 10, 2023

I read the instructions and was led to believe that if I paid the 28.00 I would be getting my phone unlocked. Boy was that not the case. The 28.00 is just to verify that the phone is eligible to be unlocked. After the phone was verified I was asked to pay another 69.00 to get the codes. It was easy to use the site, they just really need to be up front about the total cost and not smack the customer with a " not spoken of " necessary fee. Borderline con man stuff. I called my former service provider and got the codes for free.

Date of experience: October 11, 2023
Mexico
1 review
0 helpful votes
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No es una estafa
October 11, 2023

Tardo varios días pero al final el proceso se llevó a cabo correctamente.

Date of experience: October 11, 2023
GB
1 review
0 helpful votes
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A strange experience
November 10, 2023

Whilst the overall result was to achieve the unlocking of the phone, being 'duped' into making a second payment to compete the process was unexpected and in my opinion somewhat underhand. Citing terms and conditions as the reasoning is a poor excuse. Be upfront. The cost rose from £12 to £38.

Date of experience: October 11, 2023
Mexico
1 review
0 helpful votes
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Liberación puntual y seguro
October 11, 2023
Updated review

Me dio una experiencia maravillosa y una confianza y gracias por el gran servicio que maneja la página y garantizado y muy recomendable ala vez,gran Servicio gracias.

Date of experience: October 11, 2023

Liberado muchas gracias recomendado
September 29, 2023
Previous review

Liberado muchas gracias
Recomendado

Date of experience: September 28, 2023
GB
1 review
0 helpful votes
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Unsatisfied
November 10, 2023

I sent an email regarding my order and did not get a response, unprofessional. Hidden fees after paying the first payment

Date of experience: October 11, 2023
Missouri
1 review
0 helpful votes
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Their initial checks did not reveal to them that the phone was locked, so they charged the final fee and as a result the phone could not be unlocked. I then was informed that at the begging of the process I was made aware that the phone must ask for an unlock code, I was then offered another service for a fee to try and solve that issue, and I was told that they could not refund for that reason. At the very start they should clearly disclose all fees and instructions so this type of situation would not occur. I told them I understand the facts, but my review would not be favorable, even with that they still tried to sell me an additional fee.

Date of experience: October 10, 2023
North Carolina
2 reviews
0 helpful votes
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Pretty good for the most part
November 10, 2023

Somewhat simple, would like to how how it all works as I'm waiting for some sort of confirmation email or Text message

Date of experience: October 10, 2023
Texas
1 review
0 helpful votes
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Great experience
November 9, 2023

I had doubts my iPhone would be unlocked,yes,it took some days but at the end the results speak for themselves.

Date of experience: October 10, 2023
Arkansas
1 review
0 helpful votes
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Successfully unlocked my ATT locked Samsung Galaxy S22.Was a little skeptical but it turned out just fine. I was unable to unlock by using the very first step of the detailed ways to unlock my phone. I simply had to insert a 6-8 digit code when the phone prompted me to once I inserted a competitive company's SIM. Phone asked to to reboot, I did, and phone is unlocked.

Date of experience: October 9, 2023
Texas
1 review
0 helpful votes
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SCAM
November 8, 2023

First they said pay 30$ and your phone will be unlocked then they said pay $50 more and it will be unlocked within 48 hours ans it took a week before they said it can not be unlocked and instead of giving me my $50 back or the 30 they said that I got a $50 credit but I needed to pay another $135 minus the $50 credit to get it unlocked which of course I'm not going to do and they refuse to refund my $50

Date of experience: October 7, 2023