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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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Instant Feedback

21,870 reviews

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Mexico
1 review
0 helpful votes
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Good
October 26, 2023

Good está muy bien gracias por todo lo recomendaré ampliamente gracias

Date of experience: October 26, 2023
Florida
1 review
0 helpful votes
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It works!
November 1, 2023

It worked on my galaxy s21. Does take longer than expected. Downside is, it doesn't get rid of the carrier intros or sponsored apps

Date of experience: October 25, 2023
Mexico
1 review
0 helpful votes
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Good Service!
October 24, 2023

I used Direct Unlocks to unlock my phone, and it was a breeze. The process was quick, and my phone now works with any carrier. I'm very satisfied with their service and would recommend it to anyone looking to unlock their phone

Date of experience: October 23, 2023
Georgia
1 review
0 helpful votes
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Takes a few hours but worth the wait
October 23, 2023

It's been very easy but it does ask you to rate the app before. Seeing if the product work.

Date of experience: October 23, 2023
Mexico
1 review
0 helpful votes
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Fácil y rápido
October 23, 2023

Fue muy rápido la liberación, al principio pensé que tardaría pero fue todo lo contrario, excelente servicio

Date of experience: October 23, 2023
Alabama
1 review
0 helpful votes
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Didn't work
October 30, 2023
Updated review

It is not unlocked yet that's really bad I lost my money

Date of experience: October 23, 2023

Aun no se si esta desbloqueado
November 10, 2023
Previous review

Aun no se si esta desbloqueado

Date of experience: October 11, 2023
Georgia
1 review
0 helpful votes
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Took a while, but definitely worked
October 23, 2023

It took a couple of days, but once the tech got started it was easy and 100 percent worked

Date of experience: October 23, 2023
Utah
1 review
0 helpful votes
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Didn't work and hidden charges
October 29, 2023

First they charge $28.99 and then after 5 minutes they look for a further $60 to finish the process. The unlock was extremely slow and in the end it did not work. Complete waste of money

Date of experience: October 22, 2023
California
1 review
0 helpful votes
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Great qualified technicians
October 21, 2023

Fast and easy and up to par with the latest software and technology guahan was by far the best person for my job he was just so helpful and was working hard to get my job done and let me tell you he did without breaking a sweat lol ( he was sweating) took longer than he expected but boom done love it thank you again!

Date of experience: October 21, 2023
GB
1 review
0 helpful votes
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Beware additional charge
October 27, 2023

It is not made clear that there would be two payments needed to be made to get the unlock code, because of this I feel ripped off and could have got the unlock for half the price I paid on this site

Date of experience: October 20, 2023
India
1 review
1 helpful vote
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I had hoped to unlock my phone after reading a number of positive reviews, took about 1 month and a number of delays from them to finally tell me my phone was hard locked and that they could not perform the service. However, they kept my money. No refund, they issue a credit which I cannot see myself ever using. Bottom line, they have my money and my phone is still locked. Dishonest, scam, deceiving and a few other words come to mind. Beware

Date of experience: October 19, 2023
New York
4 reviews
2 helpful votes
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I ordered a unlock for a phone I bought and found these guys, well I ordered the unlock 29$ 3 minutes later they e mail me saying the phones good to unlock and now there's a 63$ charge to release the code. Ok well it said nothing of a extra charge or anything so I'm like 90$ into just getting the phone unlocked so the $ had not been taken from my card ( yet) so I notify my cc company and they shut the card off. Well 3 minutes after purchase of the unlock they did not have the unlock code yet but said they did there's no way they did it that fast so they was lying trying to get me to pay that extra 63$ so not only did they scam me for 29$ but was trying to take another 63$. Word to the wise steer clear of this fake company they have numerous sites with different names and don't believe the good feedback it's fake it's employees and fake accounts because I looked at there sister sites and the same feedback were the same people giving 5 star ratings. Go to e bay where your protected through PayPal and e bay not these sites that'll just take your $ then try and take more. They see my reviews on trust pilot and they took down the one I put on they're site so this morning I see they're wanting to give me a refund ( the original card is shut down) so now they're trying to buy my reviews to be charged or removed ( they didn't come right out and ask but I know I'm blasting them) and I'm not gonna stop

Date of experience: October 19, 2023
Nebraska
1 review
0 helpful votes
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Hhhhhhhhhhhh
October 18, 2023

Yes it was so easy for us and it made it even better when you got the right people in your team and the people you love to be with and you were so good to us all you got is a lot more than what we had

Date of experience: October 18, 2023
Florida
1 review
0 helpful votes
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A+
October 17, 2023

Not complicated at all.easy process and great explanations.

Date of experience: October 17, 2023
Florida
1 review
0 helpful votes
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You can do it yourself
October 17, 2023

I thought they could actually unlock my phone. My debit card was stolen and the Thief bought iPhones. Pretty crazy but the thief had the phones sent to a vacant house I was working on! Now I have the stolen phones! The sheriff said they would just set in evidence forever so I should do something nice with them. I donated them to our church office but they have spectrum and the phones are locked to boost mobile. I paid 79 dollars to direct unlocks because they said they could unlock it. Yes I read everything. After I paid the 29 dollars I got an email asking for another 50 dollars. After I paid that 50 dollars they sent an email saying that they had received the payment and in that email they said the phone can't be locked to a carrier. Well duhh. Yes they are locked to a carrier! I've spent 4 hours trying to communicate with Boost representatives who do not speak
Or understand English! It was a waste of 4 hours! I couldn't even give them the phones back because that have reps who don't understand English! If the phones were no longer locked to a carrier (you were done paying and had met your service agreement) you can unlock the phone YOURSELF! Or the new service provider you are switching to can do it for you for FREE! I knew this was a scam when they force you to give a review before they do any service!

Date of experience: October 16, 2023
Switzerland
2 reviews
0 helpful votes
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Iphone
October 16, 2023

Everything goes properly after different method to unlock

Date of experience: October 16, 2023
Arizona
1 review
0 helpful votes
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10/10
October 15, 2023

Una gran página, tomo un poco más de tiempo del esperado pero quedó perfecto, 100% recomendado

Date of experience: October 15, 2023
GB
1 review
0 helpful votes
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Worked as advertised….
October 14, 2023

Pleased to report that all was as expected. Phone un-unlock was slightly delayed but by no more than half a day. I was kept updated of the progress every inch of the way.

Date of experience: October 14, 2023
Germany
1 review
0 helpful votes
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Buyer Beware
November 13, 2023

This review was posted in Directunlock.com on 10/14/2023. Read the fine print before authorizing payment. This service is a two payment scheme. The first payment is to determine eligibility for unlocking. The second payment is significantly more to do the actual unlocking. Buyer beware. Read the fine print before giving authorization of payment. I was able to activate the card on my own by allowing the phone to use a 2G network. I will be very surprised if this review will be accessible on Directunlock.com.

Date of experience: October 14, 2023
Colorado
1 review
0 helpful votes
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Honest service
October 14, 2023

I am very satisfied with the results on my wife's phone after unlocking it, we have no problems, you just got to be pacient it takes some time to get it done but is worth it,also when i made the payment i made a mistake and paid twice the amounti was suppost to pay but direc unlocks fix it with out me asking for it and only charge me one time that to me says a lot about them i would recomend them to anybody. Great job guys and thank you for your help.

Date of experience: October 14, 2023