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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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Instant Feedback

21,870 reviews

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Ohio
1 review
0 helpful votes
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Very reasonable and reliable
November 12, 2023

Was good at first I was scared a little bit but the process went smoothly

Date of experience: November 11, 2023
Idaho
1 review
0 helpful votes
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Happy with unlock
November 11, 2023

Every thing worked as hey say …took half the time they said

Date of experience: November 11, 2023
California
1 review
0 helpful votes
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Phone reported stolen
November 18, 2023

It took two days to unlock the phone, once it was successfully unlocked, within 24 hours. It did not work and said it was reported stolen. Now I have to buy a new phone.

Date of experience: November 11, 2023
Illinois
1 review
0 helpful votes
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No Communication
November 20, 2023

I've used directunlocks several times over the past few years. They have been great. I placed an order oct 29th, was only supposed to take 5-7 days. Since then I have sent 3 messages on different days with no response from them. My phone is still not unlocked and I've asked three times for a status update on what is taking so long. May have to look for other unlocking companies in the future. I've used DirectUnlocks to unlock every device that I've owned and never had any issues until now which is why I given three stars. If they do respond back and provide an update I will change the rating.

Date of experience: November 11, 2023
California
1 review
0 helpful votes
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Direct unlocks are scammers. They won't refund my money at all. They are a terrible company and keep charging for each and every step of service. This company needs to be dealt with harshly.

Date of experience: November 9, 2023
California
1 review
0 helpful votes
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Great Customer service. I gave my number er ti the technician and he sent me instructions and was with me live all the time. Downloaded a program to use my USB by remote and it really worked. The unlock took like 10 minutes. Thank you very much. I am now enjoying my new Samsung Flip 5.

Date of experience: November 9, 2023
Colombia
1 review
0 helpful votes
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Súper confiable rápido y seguro
November 9, 2023
Updated review

Hice mi pedido confiado ps me documente primero del servicio que prestan y la verdad los recomiendo 10 de 10 excelente servicio confiable seguro y rápido son los mejores

Date of experience: November 8, 2023

Exelente y muy facil
November 2, 2023
Previous review

Exelente y muy facil

Date of experience: November 2, 2023
Malaysia
1 review
0 helpful votes
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Greatjob Directunlock
November 9, 2023

Legit able to trust first you need pay below 8 dollar to check IMEI then after you get from email which telco then you can start to check eligible term is around below 30 dollar then after completed eligible check you may need to pay 50dollar to unlock you sim lock within 48 hrs total unlock your device and they keep you update on this via your email! Tq directunlock

Date of experience: November 8, 2023
Colombia
1 review
0 helpful votes
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Desbloqueo
November 7, 2023

La verdad costoso,pero bueno ya quedo solucionado y bastante tramite para solucionarlo

Date of experience: November 7, 2023
DO
1 review
0 helpful votes
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Excelente trabajo gracias estoy muy satisfecho lo recomendaría en el fiti

Date of experience: November 7, 2023
Kentucky
1 review
0 helpful votes
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Samsung galaxy z fold 4 AT&T
November 7, 2023

Came across this device and was eager to get it unlocked, obviously didn't have 1400 to pay off the device. Went to direct unlocks and got it unlocked within days.

Date of experience: November 7, 2023
Tennessee
1 review
0 helpful votes
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6 hours as the carrier is as holding the paid phone hostage to keep us from changing carriers. I got it out of that situation and was able to adapt it to the new carrier!

Date of experience: November 5, 2023
California
1 review
0 helpful votes
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100 percent Unlocked
November 5, 2023

Couldn't ask for a better service. It unlocked my iPhone 14 Pro Max completely. No Problems whatsoever.

Date of experience: November 5, 2023
Colorado
1 review
0 helpful votes
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Scam
November 12, 2023

So you give them i im number and pay 28 dollars then they send you a email and they want anothe 50 dollars for the code

Date of experience: November 5, 2023
Texas
1 review
0 helpful votes
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Good
November 5, 2023

Gracias muy amable resivi el pedido fue maravilloso

Date of experience: November 5, 2023
Mexico
1 review
0 helpful votes
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Excelente servicio
November 5, 2023

Excelente servicio, liberación antes de lo esperado me pareció muy eficaz

Date of experience: November 5, 2023
Georgia
1 review
0 helpful votes
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At first I thought it was a scam cause man it made me pay 29.99 then 50 and it took awhile to finally unlock after the next 5 days, went on settings to see if it actually unlocked, man I was surprised to see it actually unlocked, thank good it wasn't a scam

Date of experience: November 5, 2023
Florida
1 review
0 helpful votes
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Super satisfecha
November 5, 2023

No se ve muy confiable pero estoy muy satisfecha pude desbloquear mi celular muchas gracias

Date of experience: November 5, 2023
Ireland
1 review
0 helpful votes
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The best page of unlock service
November 4, 2023

Quick service and it's a page we can trust at all.

Date of experience: November 4, 2023
California
1 review
0 helpful votes
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Great service
November 4, 2023

It took a little while for the unlock but the end result was exactly what I wanted! Thank you Direct Unlocks for the service.

Date of experience: November 4, 2023