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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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21,870 reviews

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New York
1 review
0 helpful votes
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It worked
December 3, 2023
Updated review

I had to make two payments,one to find out the there was still a balance owed on the phone. The second payment was to pay off the balance and unlock the phone. Direct Unlocks negotiated a lower price with the cell service to pay of the phone. So I got the phone payed off and unlocked for less money than just paying the balance owed on the phone from the cell service.

Date of experience: December 3, 2023

Credit card denied twice had to use worldpay
November 22, 2023
Previous review

Credit card denied twice had to use worldpay

Date of experience: November 22, 2023
Texas
1 review
0 helpful votes
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Unlock my phone
December 3, 2023

The service was very good and knowledgeable. It took a while but it was worth it.

Date of experience: December 3, 2023
RU
1 review
0 helpful votes
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Scammers
December 10, 2023

These are the most common scammers. They take money and do nothing. They simply promise to solve the issue of unlocking your smartphone, but they will not do this. I also paid money and nothing has happened for a month now. These are simple deceivers. Do not use their services.

Date of experience: December 2, 2023
Slovakia
1 review
0 helpful votes
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I'm using this service for the second time because they do their job. However I'm very disappointed by the billing process. The price on their site which you initially pay does not reflect the final amount which you will need to pay to make the phone unlocked. And the second payment is in several times higher than the first one. I consider this as misleading.
However, I have to admit, that the service works and I also consider it as reliable. I got both phones unlocked but it took a huge amount of money. Actually it would be easier to buy an unlocked device instead of getting the locked one and then unlock it.
Would I recommend this service? In general - yes, but probably as a backup variant if you can't get the phone unlocked elsewhere.
I personally like the services which show you the final price at the beginning much more.

Date of experience: December 2, 2023
Ghana
1 review
0 helpful votes
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It worked successfully for me
December 1, 2023

I tried unlocking my device months ago which they made me pay a couple of fees. But then the device wasn't unlocked. About 3 days ago I found out that they gave me credit as a refund which I was able to used as payment to unlock another device. It worked out successfully

Date of experience: December 1, 2023
Mexico
1 review
0 helpful votes
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Mala experiencia
December 8, 2023

Muy mala el código no sirvió y asta horita no me an rembolsado nada les mando mensaje y yo contestan para q no inviertan son unos rateros

Date of experience: December 1, 2023
Michigan
2 reviews
0 helpful votes
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It's NOT A SCAM!
November 30, 2023

I'm gunna be honest I for sure thought I was being scammed I paid 30$ then 5 mins later it asked me for 50$ more then it set a timer for 2 days 23 hrs and then a day and a half later it after it got to 32% it came back and said the phone that I had bought off Facebook for over $1000 already infact was not paid off and was locked to someone's account for almost $600 but direct unlocks negotiated a payment of $287 to unlock it so I paid that and a timer restarted and then set to 7days 23hrs and back to 0% and finally after more days it was finally at 100% and it worked perfectly! (I'm only writing this out because I was so scared that I had just been taken for 350$ and I swear I read every single comment and not one of them made me believe it was or wasn't a scam… so I hope this helps the next person I will absolutely use this service if I ever am in this situation again!

Date of experience: November 29, 2023
Louisiana
1 review
0 helpful votes
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Excelente
November 29, 2023

El tiempo adecuado. A Pesaro que retrasando un dia. Pero. El desbloqueo funciona

Date of experience: November 29, 2023
Egypt
1 review
0 helpful votes
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It worked
Just didn't like the way they upsell
Pay 30$ for evaluation, then 120$ for code!

Date of experience: November 29, 2023
Florida
1 review
0 helpful votes
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Worked!
November 29, 2023

I was a bit skeptical at first, but this actually works. It's affordable so if you need your phone unlocked for whatever reason, I recommend DirectUnlocks.

Date of experience: November 29, 2023
Mexico
1 review
0 helpful votes
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No se pudo desbloquear
December 6, 2023

Espere por más de 5 días. Mandaron unos códigos, pero no se pudo, explique y se generó tickets, pero ya no contestaron.

Date of experience: November 28, 2023
Pennsylvania
1 review
0 helpful votes
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Did what they said they would do
November 29, 2023

It took them a week and cost a lot of money and at first they make you think it's only gonna be under $30 and then it's 50$ and then they credit you 80 back to pay off your unlock I depends on what the issue is with the phone being locked, and the pricing to unlock it from a network all in all, I was satisfied, and I thought it was a little pricey, but in the end fair

Date of experience: November 28, 2023
New Jersey
1 review
0 helpful votes
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Amazing service
November 27, 2023

Just got my iphone 14 pro from england and had Emea lock ' it was showing a sim carrier lock with vodafone but they sorted it!

Date of experience: November 27, 2023
California
1 review
0 helpful votes
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Fair pricing, easy process
November 27, 2023

As someone who doesn't know much about technology, I found this process to go very smoothly and it was a fair price to unlock my phone.
I highly recommend Direct Unlocks to everyone I know that is in need of an unlock service. Two thumbs up!

Date of experience: November 27, 2023
Mexico
1 review
0 helpful votes
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Scam
December 4, 2023

They offer the unlock service, when you pay, you recieved another email to pay more money for the unlock service

Date of experience: November 27, 2023
Georgia
1 review
0 helpful votes
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Simple and Instant
November 27, 2023

Easy process with quick turnaround and my phone was instantly unlocked, ready to insert my SIM card

Date of experience: November 27, 2023
California
2 reviews
0 helpful votes
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Five star
November 27, 2023

They are so professional and quicker then the time frame

Date of experience: November 26, 2023
Illinois
1 review
0 helpful votes
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I worried that this was a bad deal, but I took a chance and went for it. I found them by Google and was not disappointed. It took a couple days but they were able to come through with the unlock code to get my phone off the network even if it wasn't paid for completely.

Date of experience: November 25, 2023
Washington
1 review
0 helpful votes
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Didn't work
December 3, 2023

I paid $75 or more trying to unlock it and didn't work

Date of experience: November 25, 2023
Connecticut
1 review
0 helpful votes
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A Pleasant Surprise
November 25, 2023

So I'm gonna be brute honest, I thought this was a scam originally, cause first they want 30$ then they charge you another 50$

However, other then that surprise fee they are legit! I got my phone unlocked and was able to use my own service on it and it made me relieved and felt like it was worth it!

Date of experience: November 25, 2023