Direct UnlocksReviews 3,910

Hi Demetrius,

Thank you for your review and for sharing your experience. I see that your iPhone 14 Pro Max has successfully been unlocked from T-Mobile USA, which is fantastic!

You've already made the necessary payments for the Eligibility Check, Standard Unlock, and Premium Service, and it's wonderful to hear that everything is complete. All costs and steps were outlined clearly during the checkout process to ensure transparency.

If there’s anything else we can assist you with or any further questions, please let us know. We’re here to make sure your experience remains positive!

Best regards,

Charlotte

Hi Princess Stewart,

Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with Direct Unlocks and that everything went smoothly with your iPhone 14 unlock.

It's wonderful to know that you found our service professional and trustworthy. Your comments reassure us that our efforts to keep our customers updated and provide quality service are paying off.

If you ever need further assistance or have more devices to unlock in the future, please don't hesitate to reach out. Enjoy the freedom of your unlocked iPhone!

Best regards,
Charlotte

Hola Aristeo Cuevas, ¡Muchas gracias por tus comentarios positivos y recomendación! Nos alegra saber que encontró nuestro servicio seguro y satisfactorio. Es fantástico saber que nos eligió después de una experiencia no tan ideal en otro lugar y que pudimos satisfacer sus necesidades. Si tiene alguna otra pregunta o necesita más ayuda, no dude en comunicarse. ¡Disfruta de tu Galaxy Z Flip5 recién desbloqueado! Saludos cordiales, Carlota

Hi Alvaro Benitez,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a fast and successful experience unlocking your Galaxy S22 Ultra 5G with Direct Unlocks. We strive to provide timely and reliable service, and it's great to know we met your expectations within the 72-hour timeframe.

If you need any further assistance or have additional questions, don’t hesitate to reach out. Enjoy your unlocked phone!

Best regards,
Charlotte

Hi Keeleigh,

Thank you for sharing your positive experience with us! I'm thrilled to hear that your iPhone 11 is now working seamlessly with AT&T after the unlock process. It’s great that we could help you out with such an important matter, especially when switching carriers.

We always strive to provide a smooth and efficient service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, feel free to reach out.

Have a fantastic day enjoying your newly unlocked phone!

Best regards,
Charlotte

Hi Greg,

Thank you so much for your glowing review and for being a loyal customer! We're thrilled to hear that you've had consistently positive experiences with our service and that you're willing to recommend us to others. Your satisfaction is our top priority, and we truly appreciate your kind words and support. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out.

Best regards,
Charlotte

Hi Rafael,

First off, thank you for reaching out and for being detailed about your concern. I can see that your order status is "Unlock Complete," and you should have received the unlocking codes: "NCK=8504140805259585, MCK=4809405292957525, RGK=00000000, ERGK=00000000."

Given that your cell was reported stolen, it might have been blacklisted or barred, which can impact its unlock status. As per our terms and conditions:

"If a handset is reported lost or stolen (or abused), it may well be 'Blacklisted' (also known as 'Blocked' or 'Barred'), preventing it from ever being used again in the UK on any of the major networks. It is not possible to find out if a 'SIM Locked' or 'SP Locked' handset has been 'Blacklisted' from any particular network or all major networks without first performing the 'unlock' procedure using our services. Therefore, if we undertake an unlock and you find out the phone is in fact logged as lost, stolen, or abused, we cannot then refund your payment."

If your device has indeed been blacklisted, that might explain why you're having issues despite the unlocking codes being provided.

I sincerely hope this information helps clarify your situation. If you have any other questions or need further assistance, please feel free to let me know.

Best regards,
Charlotte

Hi Changlong Huo,

Thank you for taking the time to share your experience! We're thrilled to hear that your iPhone 15 Pro Max is now fully unlocked and you're enjoying its freedom from carrier restrictions. It's also wonderful to know that our customer service team was able to assist you promptly and clearly.

If you have any further questions or need assistance in the future, don't hesitate to reach out. Your satisfaction is our priority, and we're here to help!

Best regards,
Charlotte

Hola Bladimir, agradezco tus comentarios y entiendo tu frustración con respecto al proceso de pago. La tarifa inicial de $28,99 cubre la verificación de elegibilidad y se requieren $91 adicionales para el desbloqueo estándar. Estos costos se describen en la página de pago antes de la compra, como mencionó. El estado de su pedido muestra "Desbloqueo completo", por lo que debería poder desbloquear su Galaxy S22 Ultra 5G usando los códigos proporcionados (NCK=70474170, MCK=95753502). Espero que ahora puedas disfrutar de los beneficios de un teléfono desbloqueado. Si hay algo específico con lo que necesita ayuda, háganoslo saber. Valoramos sus comentarios y nuestro objetivo es mejorar nuestros servicios en función de las experiencias de los clientes. Saludos cordiales, Carlota

Hola Jonathan, ¡Gracias por tus comentarios y por elegir Desbloqueos Directos! Me complace informarle que el proceso de desbloqueo del Galaxy A53 5G está completo. Sus códigos de desbloqueo son: - NCK=71572596 - MCK= 84702596 Ingrese estos códigos según las instrucciones en su correo electrónico para finalizar el proceso de desbloqueo. Entiendo que el proceso puede haber parecido largo, pero estamos encantados de que haya sido efectivo y que usted se haya sentido seguro en todo momento. Si tiene alguna pregunta adicional o encuentra algún problema, no dude en comunicarse. ¡Estamos aquí para ayudar! Gracias nuevamente por su paciencia y confianza. Saludos cordiales, Carlota

Hi Travis,

Thank you for your feedback! I'm glad to hear the service was great and quick. I understand your concern about the two separate charges.

Just to clarify, all costs are outlined on the checkout page prior to purchase. Here's a brief explanation:

1. **Eligibility Check (€13.49)** - This is to assess whether your phone can be unlocked.
2. **Standard Unlock (€57)** - This is the actual fee to unlock your phone.

I appreciate your suggestion, and I'll certainly pass it along to improve our service transparency. I'm happy that you chose us and that we could help you get your phone ready for Poland!

Best regards,
Charlotte

Hola Víctor, ¡Muchas gracias por compartir tu experiencia positiva con nosotros! Estamos encantados de saber que su Motorola Moto G 5G ahora es completamente funcional y que nuestro servicio cumplió con sus expectativas. Sus amables palabras y recomendación significan mucho para nosotros. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. ¡Disfruta de tu teléfono recién desbloqueado! Saludos cordiales, Carlota