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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Comprei um celular no exterior e cheguei no Brasil estava bloqueado. Achei esse site e foi rápido e eficaz no desbloqueio em menos de 24h.
Muy buen servicio cumple con lo que promete excelente servicio
Hola Aldair Aldabe, ¡Muchas gracias por tus comentarios positivos! Estamos encantados de saber que nuestro servicio le pareció excelente y que cumplimos con sus expectativas. Si tiene alguna pregunta o necesita más ayuda con el desbloqueo de su Galaxy Z Fold5, no dude en comunicarse con nosotros. ¡Estamos aquí para ayudar! ¡Atentamente!
One of the worst website I have, they are scammers while asking for amount they dont say its an eligibility check amount and after eligibility check they are asking again 100 dollars, thats a scam every penny of money should have been displayed on first page but not after taking money and saying that was for eligibility check only. I will never recommend this website to anyone and will report to customer care
I'm really sorry to hear about your experience, and I appreciate you taking the time to share your thoughts. I understand how frustrating it can be to navigate unexpected costs. Just to clarify, the fee you saw is indeed for the eligibility check, which is a necessary step before proceeding with the unlocking process. This is outlined on our checkout page prior to payment.
I genuinely want to help you move forward and successfully unlock your phone. If your status is currently awaiting payment, I encourage you to continue with the process, as this will get you closer to having your device unlocked. If you have any further questions or need clarification, please feel free to reach out, and we'll do our best to assist you! Thank you for your patience.
Dear Alexander,
Thank you so much for your kind words! We're thrilled to hear that you found our service reliable and trustworthy. If you have any questions or need further assistance with your iPhone unlock, just let us know. We're here to help!
Best regards,
Charlotte
Demorou uns dias mas correu tudo bem, enviaram os códigos e o telemóvel ficou desbloqueado
Olá Ana, muito obrigado pelo seu feedback positivo! Estamos entusiasmados em saber que seu Huawei Mate 20 Lite agora está desbloqueado e que você achou nosso serviço rápido e ágil. Se você precisar de ajuda novamente ou tiver alguma dúvida, não hesite em entrar em contato. Estamos aqui para ajudar e agradecemos por você nos escolher! Atenciosamente, Carlota
Excelente servicio, pago seguro, cumplen con el tiempo especificado, servicio 100% recomendando.
Hola Luis Treviño, ¡Muchas gracias por tus amables palabras y por recomendar nuestro servicio! Estamos encantados de saber que nuestro proceso le pareció excelente y seguro. Si tiene alguna pregunta o necesita más ayuda con el desbloqueo de su iPhone 13, no dude en comunicarse. ¡Estamos aquí para ayudar! Mejor, charlotte
Bravo précédemment pour déverrouiller mon iPhone 13 Spectrum Usa j'ai pas été satisfait mais mon avoir pour ce paiement m'a permis de déverrouiller mon iPhone XS Max et cela en 4 jours je suis heureux parce que ce téléphone était mon recours vu que je n en avais plus pour me connecter. Merci vous avez gagné mon cœur et ma confiance 👍
Bonjour Coulibaly Djakaridja Zahid Isaac, Merci beaucoup pour votre retour positif et pour le partage de votre expérience! Nous sommes ravis d'apprendre que le service de déverrouillage de votre iPhone XS Max a répondu à vos attentes et que vous avez trouvé la démarche efficace. C'est formidable de savoir que nous pouvons vous aider lorsque vous en avez le plus besoin, en particulier avec votre crédit précédent sur les déverrouillages directs. Si vous avez d'autres appareils pour lesquels vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Nous sommes là pour garantir que vous disposez d'une connectivité transparente avec vos téléphones. Merci encore pour votre confiance et vos gentils mots! 😊 Bien cordialement, Charlotte
Al principio pensé que me abian estafado pero tuve un poco de paciencia y si de verdad obtuve lo que me ofrecieron lo recomiendo de verdad no es mentira
Hola Valentín, gracias por tomarte el tiempo de compartir tu experiencia. ¡Me alegra saber que finalmente recibió el servicio que esperaba y lo encontró satisfactorio! Si tienes más preguntas o necesitas ayuda con tu Galaxy Note20+ 5G, no dudes en comunicarte con nosotros. Estamos aquí para garantizar que todo siga funcionando sin problemas para usted. Saludos cordiales, Carlota
Es un gran servicio, llevo un poco de tiempo pero el resultado final fue mejor de lo esperado. Vale la pena la inversión al final del dia.
Hola Marco Flores, ¡muchas gracias por tus comentarios positivos! Nos alegra saber que nuestro servicio le pareció valioso y que el resultado final superó sus expectativas. Su satisfacción es nuestra principal prioridad y estamos encantados de poder brindarle una experiencia de desbloqueo exitosa. Si tiene más preguntas o necesita ayuda en el futuro, no dude en comunicarse. ¡Disfruta de tu Samsung SM-A155M/N recién desbloqueado! Saludos cordiales, Carlota
The inquiry was easy and the response was quick. Just the final codes weren't delivered within the 24h. It nearly took 3 days. But finally they worked.
Hi Stefan,
Thank you for sharing your experience. I’m glad to hear that the codes eventually worked for unlocking your Samsung Galaxy A8 (2018). I apologise for the delay in code delivery—while we strive to meet the 24-hour timeframe, sometimes complexities can cause slight delays.
In your case we had to get your unlocking codes from Samsung as opposed to the carrier, which always takes longer, hence the unavoidable delay.
Best regards,
Charlotte
Les puedo decir que tuve duda, primero el cobro es para revisar que no sea robado y con adeudo, el segundo pago ya te da el desbloqueo o liberado. Muy recomendable y revise algunos que eran mucho más caros.
Hola Sergio Elías Villarreal Limas, ¡Gracias por compartir tus comentarios! Me alegra saber que encontró nuestro servicio altamente recomendado y a un precio razonable. Noté que mencionaste pagar por la verificación de elegibilidad y el servicio de desbloqueo. Solo para aclarar, pagó $28.99 por la verificación de elegibilidad y $63 por el desbloqueo estándar. Todos los costos necesarios se describen claramente en la página de pago antes de realizar cualquier compra. Si tiene alguna duda sobre los pagos múltiples, tenga en cuenta que todos los teléfonos requieren una verificación de elegibilidad antes del pago de desbloqueo. Dado que el estado de su pedido es "Desbloqueo completo", debería poder desbloquear su Samsung Galaxy Note 20 Ultra 5G usando los códigos proporcionados: NCK: 3962793095816071 MCK: 5358242074241593 RGCK: 00000000 ERGCK: 00000000 Simplemente ingrese estos códigos siguiendo las instrucciones proporcionadas en el correo electrónico que recibió. Si necesita más ayuda o tiene más preguntas, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota
Hi Amanda,
Thank you for choosing Direct Unlocks and sharing your positive experience! We're thrilled to hear that our service was able to help you unlock your iPhone 14 successfully. 🎉
We understand the importance of having your phone unlocked and we're glad we could assist you promptly. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best wishes and enjoy your newly unlocked iPhone 14!
Warm regards,
Charlotte
Muy bien todo el proceso mi iPhone fue desbloqueado de red sin problemas ya lo puedo usar en cualquier red
Hola Antonio, ¡muchas gracias por tu fantástica reseña! Estamos encantados de saber que su iPhone 11 ya se desbloqueó correctamente y que tuvo una experiencia fluida con nuestro servicio. Su recomendación significa mucho para nosotros y es fantástico saber que nuestras críticas positivas lo guiaron hasta nosotros. Si necesita más ayuda en el futuro o tiene alguna pregunta, no dude en comunicarse. ¡Disfruta de la libertad de usar tu iPhone en cualquier red! Saludos cordiales, Carlota
Was pretty easy and straightforward. Didn't take long at all under 24 hours
Hi John,
Thank you for your feedback! I'm glad to hear that you found the process straightforward and quick. Your iPhone 11 is now officially unlocked from AT&T USA, and you should be able to use it with any compatible network.
If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best regards,
Charlotte
No les voy a mentir al principio tuve muchas dudas me arriesgué y todo salió según lo acordado los recomiendo ampliamente todo lo que prometieron se cumplió antes del tiempo estipulado tiene. Todo mi agradecimiento
Hola Jimi Cianci. ¡Muchas gracias por tus comentarios positivos! Me alegra saber que su experiencia con nosotros superó sus expectativas y que todo se completó antes de lo previsto. Nos esforzamos por brindar el servicio más confiable y fácil de usar, por lo que sus amables palabras significan mucho para nosotros. Si tiene más preguntas o necesita ayuda en el futuro, ¡no dude en comunicarse! Mejor, charlotte
Once's there are no balances to be paid on the phone you are ok. If phone is cleared from any balances, you are good to go.
Hi Michael,
Thank you for sharing your experience with us.
I'm glad to inform you that your iPhone 15 Pro Max is now completely unlocked from Verizon USA, and you are ready to enjoy your device without any restrictions. It looks like everything went smoothly through the Eligibility Check, Standard Unlock, and Premium Service, which you have successfully completed and paid for.
We appreciate your understanding that all costs were outlined on the checkout page prior to your purchase. If you ever have any friends looking to unlock their phones, feel free to let them know about your positive experience!
If you have any further questions or require assistance, feel free to reach out. Enjoy your unlocked iPhone 15 Pro Max!
Best regards,
Charlotte
Hello Kurtis Pace III,
Thank you so much for your positive review! We're delighted to hear that you had a good experience with our service, despite the wait time. We strive to provide professional and reliable unlocking services, and it's wonderful to know that we met your expectations.
If you have any further questions or need assistance with anything in the future, please don't hesitate to reach out. Enjoy your unlocked iPhone 13!
Best regards,
Charlotte
Everything was fast and accurate. Phone is unlocked and it was easy as 1 2 3.
Hi Lorelei,
I'm thrilled to hear that you found our service fast and straightforward, and that your iPhone 13 is now successfully unlocked! 🌟
Thank you for your kind words about our responsiveness and the overall experience. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We're always here to help!
Enjoy your unlocked phone!
Best,
Charlotte
No começo fiquei preocupada, mas deu certo valeu a pena pagar.
Olá Sirley Minamde, obrigado pelo seu feedback positivo! Fico feliz em saber que funcionou bem e que você achou que vale a pena pagar pelo nosso serviço. Se você tiver mais dúvidas ou precisar de ajuda com qualquer outra coisa, não hesite em entrar em contato. Aproveite o seu iPhone 11 desbloqueado! Atenciosamente, Carlota
Otimo serviço e muito rapido exelente qualidade demorou algumas horas somente
Olá Dimas Jr, obrigado pela sua avaliação maravilhosa! Ficamos muito felizes em saber que você teve uma ótima experiência com nosso serviço e que tudo foi concluído rapidamente para o seu iPhone 13 Pro Max. Se você tiver outros dispositivos que precisem ser desbloqueados no futuro ou tiver alguma dúvida, não hesite em entrar em contato. Nós estamos aqui para ajudar! Atenciosamente, Carlota
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Olá Mariana, obrigado por compartilhar sua experiência! Ficamos entusiasmados em saber que nosso serviço foi rápido e eficaz no desbloqueio do seu iPhone 13 Pro Max, especialmente porque você estava viajando. Sua confiança em nós significa muito e estamos felizes por poder atender às suas expectativas. Se você tiver mais dúvidas ou precisar de ajuda, sinta-se à vontade para entrar em contato. Aproveite seu celular desbloqueado no Brasil! Atenciosamente, Charlotte