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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It's was really good experience i got my Samsung s22 ultra unlocked really good service although it took some time (24 hours) to unlock
It's totally safe and trustworthy
DirectUnlocks может быть полезным для тех, кто ищет быстрый способ разблокировать телефон.
Привет, Максим Радионовс. Спасибо за ваш отзыв! Рад слышать, что вы нашли наш сайт хорошим и готовы рекомендовать нас. Мы гордимся тем, что предоставляем качественные услуги, даже если некоторые расходы могут показаться высокими. Просто для ясности: внесенные вами платежи — 26,99 евро за проверку соответствия требованиям, 44 евро за стандартную разблокировку и 318 евро за премиум-обслуживание — все это необходимые шаги для обеспечения бесперебойного процесса разблокировки вашего iPhone 15 Pro Max от T-Mobile USA. Поскольку статус вашего заказа — «Разблокировка завершена», вы скоро сможете пользоваться своим разблокированным устройством. Если у вас возникнут дополнительные вопросы или вам понадобится помощь в завершении процесса, не стесняйтесь обращаться к нам. Мы здесь, чтобы помочь! С наилучшими пожеланиями!
Me encanto el desbloqueo fue facil y rapido 10/10 se los recomiendo
Hola Yeyry Zarate, ¡muchas gracias por tu maravillosa reseña! Nos alegra saber que el proceso de desbloqueo te resultó fácil y rápido. Tu satisfacción significa mucho para nosotros. Nos alegra que nos hayas elegido en función de los comentarios positivos y realmente agradecemos tu recomendación. Si tienes alguna pregunta o necesitas más ayuda, háznoslo saber. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte
I tried to go through EE but wouldn't work. Decided to try a payed service and used the first result. I had an extremely underwhelming amount of information given to me when my unlock got delayed but eventually I got my code.
Hi William Smith,
Thank you for your feedback! I'm glad to hear you eventually received your unlock code for your Samsung Galaxy A71 5G. We understand that delays can be frustrating, and we strive to keep our customers informed throughout the process. If you have any questions about using the code or anything else regarding your unlock, feel free to reach out. We appreciate your choice in using our service and hope your friend enjoys their new phone!
Best regards!
I paid $140 plus to get my Galaxy Z flip unlocked. It took 3 days for them to send me the unlocking code and instructions. When i finally got it, I tried the first instruction by turning the phone off and inserted my SIM and turning the phone back on. The phone never prompted me to enter any unlocking codes and I tried several different times and ways. This means they never really unlock the phone. And when I checked the money back policy on their website it stated that "No money back if your phone doesn't Prompt to enter a code. This is ridiculous and High way robery. If anybody is reading this comment and want to unlock your phone. DO NOT WASTE YOUR MONEY HERE.
Hi Anchise Pacius,
I understand your frustration, and I’m really sorry to hear that you’re having issues unlocking your Galaxy Z Flip4. It sounds like you received the unlocking codes and instructions successfully, and since your order status shows "Unlock Complete," it indicates that the unlocking process was processed on our end.
However, as you mentioned, if your phone doesn't prompt for an unlock code, we can’t unlock it directly. This is outlined in our terms, and I wish it were different! I recommend trying a different SIM card from another carrier, as sometimes that can prompt the unlock request.
I'd love for you to continue with this process and see if it works out. Should you encounter any further issues, please don't hesitate to reach out for assistance. I’m here to help!
Thank you for your understanding.
They did the job in a timely manner I m v satisfied
If I know any one looking for unlock I would recommend them to use this compny
Hi Syed Naqvi,
Thank you so much for your wonderful review! We're thrilled to hear that you found our service reliable and timely. It’s fantastic to know that your Samsung Galaxy S22 5G is unlocked and that you're satisfied with the results!
If you have any friends or family looking for unlocking services, feel free to refer them to us. We truly appreciate your support! If there’s anything else we can assist you with, just let us know.
Best regards!
It was amazing my phone was unlocked and now I can finally use it again
Hi Yazmin Peck,
Thank you so much for your wonderful review! We're thrilled to hear that your iPhone SE has been successfully unlocked and that you're back to using it. We're committed to providing a great service, and it's fantastic to know that our positive reviews influenced your decision.
If you have any more questions or need further assistance, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
I was skeptical at first... Def when, after I paid, it said it would take 3 days... But it did work. After 3 days my phone was completely unlocked! Would def do again. Once understanding the process everything was worth it!
Hi Jasmine,
Thank you for sharing your experience! I'm glad to hear that your phone was successfully unlocked after the three-day wait. It’s great to know that understanding the process made it worth it for you. We truly appreciate your trust in us and would love to assist you again in the future. If you have any more questions or need help, feel free to reach out!
Best regards!
I recommend it. After paying the first fee, a second fee appeared. It took a little longer in my case. It worked on my MotoG, and that's what matters in the end. The unlocking works well.
Hi Julio,
Thank you for your review! We're thrilled to hear that the unlocking worked well for your Motorola Moto G 5G 2022. We understand that the multiple fees can be a bit surprising, but all costs are clearly outlined during the checkout process, including the eligibility check and unlocking fee.
If there's anything further we can assist you with or if you have any questions about the process, feel free to reach out!
Best,
Charlotte
Estoy muy contenta con a ver podido desbloquear el teléfono
Hola Saúl Ortiz, ¡Gracias por tus palabras positivas! Me alegra saber que tu teléfono se desbloqueó correctamente. Si necesitas ayuda con algo más o tienes alguna pregunta, no dudes en preguntar. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Overall very easy to do it took 24 hours like they said it would. And most important is that the unlock code worked and unlocked my device.
Hi Alicia,
Thank you for sharing your feedback! I’m thrilled to hear that the unlock code worked and that you found the process straightforward.
If your phone isn't asking for the unlocking code after inserting a non-AT&T SIM card, you'll need to consider the Remote USB Unlock service, which may involve an additional fee. Just let me know if you need assistance with that!
We're here to help if you have any questions. Enjoy using your unlocked Motorola G Stylus 5G!
Best,
Charlotte
It took only a few minutes to check eligibility and to unlock my iphone 15pro and it's worth every penny!
Hi Dina,
Thank you so much for your positive feedback! We're delighted to hear that you found our service reliable and worth every penny. Unlocking your iPhone 15 Pro quickly is exactly what we aim for. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone!
Best,
Charlotte
I questioned if this would work and it actually did. I did feel a little deceived when they advertised $28.99 to unlock your phone. I paid the initial $28.99 and then got a prompt that said to finish unlocking your phone it would cost another $50 which was a complete surprise considering they advertised $28.99 to unlock the phone. Definitely felt catfished. It also took about 36 hours instead of being "instant" they advertised. At the end of the day, it worked but took longer and cost almost triple than when was advertised.
Hi Jason,
Thank you for sharing your thoughts! I completely understand how frustrating it can be when costs seem to add up unexpectedly. Just to clarify, our pricing structure reflects that an Eligibility Check is needed first, which you paid for at $28.99, followed by the Unlocking cost of $50. We do strive to communicate all costs upfront during the checkout process, and I'm sorry if this was not clear.
I’m glad to hear your phone got unlocked, even though it wasn't as quick as you hoped. Sometimes, the process may take a bit longer than expected depending on various factors.
If you encounter any issues with the unlock or need further assistance, please don’t hesitate to reach out. We're here to help you!
Best,
Charlotte
Hola Alejo Montoya, ¡muchas gracias por tus amables palabras! Nos complace saber que consideraste que nuestro servicio es confiable y que nuestros precios son razonables. ¡Tu satisfacción es importante para nosotros! Dado que el estado de tu pedido es "Desbloqueo completo" y has recibido el código de desbloqueo (98441422), intenta ingresar ese código en tu Motorola G Power 2022. Si por alguna razón tu teléfono no te solicita el código de desbloqueo, deberás optar por un desbloqueo USB remoto por un cargo adicional. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Great customer service needed my phone unlocked and the service and company are great
Hi Barry Rawle,
Thank you so much for your kind words! We're thrilled to hear that you found our service helpful and that you chose us based on your research. We always strive to provide the best experience for our customers. If there's anything more we can assist you with or any questions you may have about the unlocking process, please feel free to reach out. Enjoy your unlocked Galaxy S22 Ultra 5G!
Best wishes,
Charlotte
My son has a replacement Huawei phone in the interim until he buys his new iPhone. This phone however, was locked to Vodafone until I made a request via Direct Unlocks. This was money well spent, my son's phone is now unlocked. Thank you.
Hi M A Thomas,
Thank you for your kind words! I'm thrilled to hear that your son's Huawei phone is now unlocked and that you found the process worthwhile. We strive to provide a seamless experience, and it’s great to know our efforts have paid off for you.
If you ever need our services again, don’t hesitate to reach out! Enjoy using the unlocked phone!
Best,
Charlotte
Simple easy follow the steps and in 3 days my phone was unlocked no problems at all…
Hi Albert,
Thank you so much for your kind feedback! I'm thrilled to hear that you had a smooth experience unlocking your iPhone 14 Pro Max. We always strive to provide the best service possible, and it’s great to know that our efforts resonate with our customers.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Bought a phone that was locked! Cell provider I have could/would not assist. Sent me to local hack. Who wanted big bucks with no guarantee.
Enter Direct Unlocks I found researching the internet for a solution. Good reviews, price reasonable, and a quick response.
Signed up for stage 1 to ensure phone was not stolen or illegal, very quick response clearing the way. Signed up for stage 2 and received my unlock codes very quickly, and it worked!
I am now using my previously locked phone with zero issues.
Thank you Direct Unlocks.
Hi Charles,
Thank you so much for your positive review! We’re thrilled to hear that you successfully unlocked your Samsung S23 FE and that our services met your expectations. It’s great to know that our quick responses and transparency helped you along the way!
If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy using your unlocked phone!
Best regards,
Charlotte
Excelente servicio, confiable y seguro, tu dinero esta garantizado para el servicio! En mi caso tardo un poco pero fue efectivo y ahora disfruto mi teléfono desbloqueado
Hola René, ¡muchas gracias por tus comentarios positivos! Nos alegra saber que consideraste que nuestro servicio es confiable y eficaz para desbloquear tu iPhone 11 Pro. Agradecemos tu paciencia durante el proceso y nos alegra que ahora estés disfrutando de tu teléfono desbloqueado. Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte
Je suis très content pour cette site, des gens sérieux en fait ça m'a pris 4 jours pour que mon Samsung s22 soit débloqué. Je suis très content.
Bonjour Fabrice, Merci beaucoup pour votre retour positif! Nous sommes ravis d'apprendre que vous avez eu une excellente expérience avec nous et que votre Samsung Galaxy S22 5G a été débloqué en seulement 4 jours. C'est formidable que vous nous ayez choisis en fonction des commentaires que vous avez lus, le bouche-à-oreille compte beaucoup! Si vous avez besoin d'aide supplémentaire ou si vous avez des questions à l'avenir, n'hésitez pas à nous contacter. Profitez de votre téléphone nouvellement débloqué! Cordialement, Charlotte
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Arvinder Kaur,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience unlocking your Samsung S22 Ultra. We strive to provide a safe and trustworthy service, so your words mean a lot to us.
If you have any other questions or need further assistance, feel free to reach out. Enjoy using your unlocked phone!
Best,
Charlotte