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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Estuve esperando los codigos pero si llegaron! Mi moto era de la compañia crikert.
Tomo un poco más tiempo de lo previsto pero se desbloqueo para todas las compañías y la comunicación con ellos fue excelente.
Hola Graciela Del Valle, ¡Muchas gracias por tus comentarios! Nos alegra saber que tu iPhone 11 ya está desbloqueado para todas las redes y que consideraste que nuestra comunicación fue excelente. Nuestro objetivo es mantener a nuestros clientes informados durante todo el proceso y es genial saber que fue una diferencia positiva para ti. Si tienes más preguntas o necesitas más ayuda, no dudes en comunicarte con nosotros. Tu satisfacción es nuestra prioridad y agradecemos que nos hayas elegido. Saludos cordiales, Charlotte
Es muy buena muy rápido y sencillo estoy muy satisfecho con el servicio
Hola Gustavo, ¡muchas gracias por tus comentarios positivos! Nos alegra saber que nuestro servicio te resultó rápido y sencillo. Es genial saber que tu amigo nos recomendó y agradecemos tu confianza en nuestro proceso. Si alguna vez tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Tried this service for the first time and I will use this service for now on fast and convenient. Thank you for the great service.
Hi Altamar Guzman!
Thank you so much for your kind words! We're thrilled to hear that you found our service fast and convenient. It's our mission to help customers like you unlock their phones with ease. If you have any questions or need assistance in the future, feel free to reach out. We look forward to helping you again!
Best regards,
Charlotte
Gracias a su ayuda mi celular fue un 100% desbloqueado muy confiable y siempre me mantuvo informado de todo cambio que hacían
Hola Johana Rios, ¡Muchas gracias por tus amables palabras! Nos complace saber que tu Samsung Galaxy A02s se desbloqueó correctamente y que apreciaste nuestra comunicación durante el proceso. Es fantástico saber que nuestro servicio estuvo a la altura de tus expectativas según las reseñas que leíste. Si tienes alguna pregunta o necesitas ayuda con cualquier otra cosa, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte
Unsere Entsperrung hat zwar etwas länger gedauert (4 Tage), jedoch sind wir vom Endergebnis mehr als zufrieden!
Hallo S. Koppensteiner, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung abzugeben! Ich freue mich sehr, dass Sie mit dem Endergebnis Ihrer iPhone 11-Entsperrung zufrieden sind. Wir schätzen das Vertrauen, das Sie in uns gesetzt haben, insbesondere angesichts unserer positiven Bewertungen. Wenn Sie weitere Fragen haben oder in Zukunft Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Viel Spaß mit Ihrem entsperrten Telefon! Beste Grüße, Charlotte
I had tried for months to unlock my phone and was unsuccessful. Direct Unlock was able to perform the task within their estimated timeframe.
Hi there! Thank you so much for your kind words and for choosing Direct Unlocks for your unlocking needs. We're thrilled to hear that we were able to unlock your phone successfully and within our estimated timeframe. If you have any further questions or need assistance in the future, feel free to reach out. Safe travels with your new job! 😊
I was very skeptical about this. The reviews said it was a scam. I was so pleased to find out that it wasn't, so much so that I used them again for my other iPhone 14+. It took almost 4 days but the end results were worth the wait.
Hi Tawana,
Thank you so much for your kind review! I'm glad to hear that you were pleased with the service and that your skepticism was proven wrong. It's great to know you took the plunge with us again for your other iPhone 14+!
We always aim for a smooth and effective process, so it's fantastic that you found the wait worth it. If you need any further assistance or have questions about unlocking, feel free to reach out. We're here to help!
Best,
Charlotte
My experience was superb, the unlock code came at the right time and i was able to get updates during the unlocking process
Hi Ayodeji,
Thank you so much for your kind words! We're thrilled to hear that your experience with us was superb and that you received your unlock code on time. It's great to know that our updates made the process smooth for you.
If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Warm regards,
Charlotte
Thank you for explaining details about how the unlock process going! The representative had responded fast, explained professionally and was patient! I 'm doing the second purchase of unlocking phone from your service now!
Hi Chi Ma,
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer service and that you're excited about unlocking your phone. It's fantastic to know that our service is helping you choose any carrier you want after the unlock process.
If you have any questions or need assistance as you complete your second purchase, feel free to reach out. We're here to help!
Warm regards,
Charlotte
10/10 service will take up too 2-4 weeks but it's worth the wait
Hi Leland,
Thank you for your positive feedback! We're thrilled to hear that you found our customer service helpful and reliable. We're dedicated to keeping you informed throughout the unlocking process.
Since your order status is "Unlock Complete," you should be all set to enjoy your unlocked iPhone 13 Pro Max! If you have any questions about using it with different networks or anything else, feel free to reach out. We're here to help!
Best regards,
Charlotte
I was honestly highly skeptical in the beginning but in the end it worked! It took a long time with multiple payments which I doubted about… but the sim is unlocked for a better price than buying a new phone!
Hi Willem,
Thank you for your feedback! I'm glad to hear that your iPhone 13 is finally unlocked. I understand that the process took some time and involved multiple payments, but as you noted, it can be a more cost-effective solution than buying a new phone!
The payments you made—$28.99 for the Eligibility Check, $50 for Standard Unlock, and $267 for Premium Service—are all outlined on the checkout page, as each step is necessary to ensure the unlocking process goes smoothly.
If you have any other questions or if there's anything else we can help you with, please feel free to reach out. Enjoy your unlocked iPhone!
Best,
Charlotte
I have tried twice, but it has not been unlocked. This is the third time. This time, it has been 18 days since August 8th, but it still cann't unlock my iPhone14PM
Current process：
IN PROCESS FROM MANUFACTURER
Overdue: This unlock is taking a little longer than normal, we are chasing this IMEI for you and have prioritised it.
Don't worry, this is very usual, and is usually the result of having to ask the manufacturer for an unlocking code as opposed to the network.
We will email you and update your status accordingly when it is unlocked.
Progress of your IMEI: 99%
Estimated time remaining: Imminent
You don't need to do anything at this stage, simply wait for the process to complete. You may continue to use your handset as normal with Spectrum during this period.
Hi Zhou Qingliang,
Thank you for your patience! I can understand how frustrating it is to wait, especially after multiple attempts. Your unlock process is currently 99% complete, and it should finish imminently. It's quite common for there to be slight delays as we work with the manufacturer for the unlocking code.
You don’t need to take any action right now, just hang tight. You'll receive an email notification as soon as it’s unlocked. In the meantime, feel free to use your iPhone normally with Spectrum.
We appreciate your understanding, and if you have any more questions, please let us know!
Best,
Charlotte
I found direct unlock. As a first time user I am super satisfied. The price and the time it was done. It is all and all the best unlocking process I had. Thank you.
Hi Tamas,
Thank you for your kind feedback! We're thrilled to hear that you found our unlocking process clear and satisfactory. It’s great to know that the pricing and instructions resonated with you as a first-time user. If you have any other questions or need further assistance, please don’t hesitate to reach out. Enjoy your unlocked Galaxy S23 Ultra!
Best regards!
Actually, I didn't expect that they can do that. But They didn't it with no problem. I have been using my phone with new sim card, not the original sim card. I am going to ask them another request for my wife soon. Thanks.
Hi Sung Cho!
Thank you for taking the time to share your experience! I'm thrilled to hear that your Galaxy S23 Ultra is now unlocked and working smoothly with your new SIM card. It’s great to know that you found our service helpful and convenient! We appreciate your support and look forward to assisting you with your wife's request soon. If you have any questions or need assistance, just let us know!
Best regards!
Es una muy buena aplicación muy fácilmente y sencilla de utilizar además de que en el tiempo estimado se liberó el celular y funciona de maravilla solo falta que acomoden a un solo pago y no dos pero es un excelente servicio
Hola Armando, ¡gracias por tus comentarios positivos! Nos alegra saber que estás disfrutando de la aplicación y que tu iPhone XR se desbloqueó correctamente. Con respecto a los pagos múltiples, nos aseguramos de que cada aspecto se describa durante el proceso de pago. Los $28,99 que pagaste fueron para la verificación de elegibilidad, necesaria para confirmar el estado de tu dispositivo, y los $50 para el desbloqueo estándar. Este proceso de dos pasos nos ayuda a garantizar una experiencia de desbloqueo sin problemas para ti. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Hi Tomasz,
Thank you so much for your kind words! We're thrilled to hear that your iPhone 15 is successfully unlocked. 😊 Your positive feedback means a lot to us, and we're glad we could assist you in this process.
If you have any other questions or need further assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Hi Sanga Bandith,
Thank you for sharing your experience! We’re thrilled to hear that you were able to unlock your Motorola XT2417-4 easily and quickly. We always strive to provide a seamless service, and it’s great to know we met your expectations.
If you have any questions about the next steps or the unlocking process, feel free to reach out. We’re here to help!
Best regards!
It was very quick and easy to do. I liked how you can just input your IMEI and it does everything for you.
Hi Hayat Hussaini,
Thank you for your kind words! We're so glad to hear that you found the process quick and easy. It's great to have customers like you who appreciate the convenience of our service.
If you have any further questions or need assistance with the unlocking process for your iPhone 13, feel free to reach out. We're here to help!
Happy unlocking!
La verdad funcionó muy bien a pesar de que se tardo más de 2 días en lograr desbloquear pero valió la pena.
Actualmente el celular lo está disfrutando mi mamá y todo funciona de maravilla.
Hola Diego Hernández, ¡muchas gracias por tus amables palabras! Nos alegra saber que tu madre está disfrutando de su Samsung Galaxy A70 y que todo funciona de maravilla. Tu satisfacción significa mucho para nosotros y agradecemos tu confianza en nuestro servicio. Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! ¡Saludos!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hola Carlos, ¡Gracias por tu comentario! Me alegra saber que recibiste los códigos de desbloqueo. Si tienes algún problema al usar los códigos o si tu teléfono no te solicita un código de desbloqueo cuando usas una tarjeta SIM diferente, avísanos. En esos casos, es posible que debas considerar un desbloqueo USB remoto para obtener más ayuda. No dudes en comunicarte conmigo si tienes más preguntas o necesitas ayuda. ¡Estoy aquí para ayudarte en este proceso! Saludos, Charlotte