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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Es real, (debo admitir que creí que no funcionaria) pero si en al rededor de 24 horas más o menos libero el chip, muy funcional lo recomiendo ampliamente.
Hola María Isabel, ¡muchas gracias por tu reseña! Nos alegra saber que el proceso de desbloqueo está funcionando para tu Motorola Edge 20 Lite y que nos encontraste a través de tu búsqueda. Si el teléfono no solicita un código de desbloqueo, ten en cuenta que es posible que se necesite un desbloqueo USB remoto. Recuerda que tu código de desbloqueo es "38692356" en caso de que te lo pida. Si tienes algún problema, no dudes en comunicarte conmigo. ¡Estoy aquí para ayudarte! Realmente apreciamos tu recomendación y esperamos que disfrutes de tu teléfono recién desbloqueado. Saludos, Charlotte
Initial cost of £11.99 was amazing, a bit of a shock to then get a final payment of £26 before you receive the unlock code.
That said the whole process could not have taken an hour and it worked!
Hi D Redman,
Thank you for your review! I'm glad to hear that the unlocking process was quick and successful for your Huawei P Smart. I understand the payments can be a bit surprising, but as mentioned on our checkout page, an eligibility check and unlocking fee are standard parts of the process.
We appreciate you choosing us over other options, and if you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked phone!
Best regards!
Hi Marcos Cavalaro,
Thank you so much for your positive feedback! We're thrilled to hear that you received our service ahead of schedule. If you have any further questions or need assistance with your unlocked iPhone 15 Pro Max, feel free to reach out. We're here to help and ensure you have the best experience possible!
Best regards,
Charlotte
They unlocked my locked sim even with my phone not being fully paid off and I'm so happy! I was able to use a different and cheaper carrier!
Hi Stephanie,
Thank you so much for your kind words! We're thrilled to hear that you were able to unlock your SIM and switch to a more affordable carrier. It’s wonderful that your sister recommended us and that we could deliver the same great experience for you.
If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best wishes,
Charlotte
Very good services and they help when we need help. Good services and nice commences.
Hi Yesenia,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our services. We strive to provide the best help possible during the unlocking process, and it's great to know that it reflected in your interaction. If you ever need assistance in the future, feel free to reach out. We really appreciate your trust in us!
Best,
Charlotte
Les délais indiqués ont été respectés et même avant.
Ce n'est pas de l'instantané mais sous un délai raisonnable de 48h
Bonjour Rague Florian! Merci pour votre avis! Nous sommes ravis d'apprendre que votre déblocage a été effectué avec succès et dans les délais promis. Nous comprenons que le processus de déblocage implique quelques étapes, notamment la vérification de l'éligibilité et le paiement du déblocage, ce qui peut sembler un peu fastidieux. Pour récapituler, vous avez effectué des paiements de 26,99 € pour votre vérification d'éligibilité et de 41 € pour le code de déblocage. Tous les coûts sont clairement indiqués lors du paiement, et il est normal que les téléphones nécessitent les deux étapes pour un déblocage réussi. Si vous avez des questions sur la façon d'utiliser votre code de déblocage « 7401633989308887 », n'hésitez pas à nous contacter! Nous serons ravis de vous aider à rendre votre LG T385b entièrement fonctionnel sur le réseau de votre choix. Merci encore pour votre confiance en nous! Cordialement, Charlotte
Valio la pena la espera pero al final todo resulto como esperaba... el costo fue justo y muy seguro mi telefono nunca fallo siguio sin problemas me desespere un poco pero siempre estuvieron atentos no los perdi de vista
Hola Daniel, ¡muchas gracias por tus amables palabras! Nos alegra saber que todo salió como esperabas y que apreciaste el apoyo durante todo el proceso. Es genial saber que el desbloqueo de tu iPhone 15 Pro se realizó sin problemas y que tu teléfono funciona sin problemas. Si alguna vez tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Siempre estamos aquí para ayudarte! ¡Saludos!
My imei was blocker in tunisia i payed 58€ but still dont work
Hi Bouthaina,
Thank you for sharing your experience. I understand you're facing issues with unlocking your iPhone 15 Pro Max after making your payments. You've paid €26.99 for the Eligibility Check and €33 for the Standard Unlock, and your order status shows "Unlock Complete."
If the IMEI is blacklisted by the network in Tunisia, unfortunately, we cannot provide a refund for any services rendered as stated in our policy. We recommend double-checking the device's compatibility and status with Tunisie Telecom, as well as ensuring there are no other network restrictions in place.
We're here to help, so feel free to reach out if you have more questions!
Needed a quick unlocking service, and this was exactly what I need. Perfectly done.
Hi Charlotte Cooper,
Thank you so much for your kind words! We're thrilled to hear that the unlocking service met your needs and that you found it easy to use. We strive to provide a seamless experience for our customers, and it’s great to know we hit the mark for you.
If you ever need assistance in the future or have any questions, don’t hesitate to reach out. Happy unlocking!
Best wishes,
Charlotte
Gracias a su ayuda mi teléfono quedó 100% desbloqueado se tardo más de lo pensado pero valió la pena el teléfono funciona perfectamente muchas gracias los recomiendo full.
Hola Sonia, ¡muchas gracias por tus amables palabras! Nos alegra saber que tu Galaxy Z Flip5 ya está completamente desbloqueado y funciona perfectamente. Agradecemos tu paciencia durante el proceso y es maravilloso saber que nuestro servicio cumplió con tus expectativas. Si alguna vez necesitas ayuda en el futuro o tienes amigos que buscan un servicio de desbloqueo confiable, no dudes en recomendarnos. ¡Tu apoyo significa mucho! Saludos, Charlotte
It takes a couple of days to get my code but was quick and easy to enter an unlock your phone without going out
Hi E Foweather,
Thank you for your review! I'm glad to hear that the process was quick and easy for you. We aim to make unlocking your phone as simple as possible, and we're thrilled you chose us for your O2 to Vodafone transition.
If you have any further questions or encounter any issues with entering your unlocking codes (NCK: 58308282, MCK: 69026743), don't hesitate to reach out. Remember, if your phone doesn't ask for an unlocking code with a non-O2 SIM, you may need to consider a Remote USB unlock.
We appreciate your business and hope you enjoy your unlocked phone!
Best,
Charlotte
Buenisimos y rapidos no duden en darse la oportunidad no se arrepentira
Hola Alberto, ¡muchas gracias por tu fantástica reseña! Nos alegra saber que consideraste que nuestro servicio es rápido y de calidad. Tus comentarios positivos significan mucho para nosotros y siempre es genial ver a nuestros clientes felices con su experiencia. Si necesitas algo más o tienes alguna pregunta sobre tu proceso de desbloqueo, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
I required an unlock done on an iPhone 13. The experience was done within one day. The instructions were clear to follow. I would recommend to others.
Hi Maxine,
Thank you so much for your wonderful review! We’re thrilled to hear that your iPhone 13 unlock process went smoothly and that you found our customer service helpful. Your recommendation means a lot to us!
If you have any more questions or need assistance in the future, don't hesitate to reach out. We’re here to help!
Best,
Charlotte
SIM unlock went pretty well, it took about 2 days, but a little bit expensive
Hi Dorin,
Thank you for your feedback! I'm glad to hear that the SIM unlock process went smoothly and was completed in about 2 days. I understand that the costs can seem high, but all prices for the eligibility check and unlocking service are outlined clearly on the checkout page before you make a decision.
If you need any more assistance or have any questions, feel free to reach out. Enjoy your newly unlocked iPhone 12 Pro Max!
Best,
Charlotte
It was slow but I got it done I'll use yall again thanks for keeping me updated
Hi Kristy,
Thank you so much for taking the time to share your experience! We appreciate your patience throughout the process and are thrilled to hear that you’ve successfully unlocked your iPhone 13. Our team works hard to keep our customers updated and ensure smooth transactions, so it’s great to see it paid off for you!
If you ever need our services again or have any questions, feel free to reach out. We're here to help!
Thanks for choosing us and have a fantastic day! 😊
Took around 4 days for my s24 ultra att to be unlocked, but they came thru. Now I have another phone I will be unlocking as well!
Hi Michael Jr.,
Thank you for your review! We’re thrilled to hear that your Samsung Galaxy S24 Ultra has been successfully unlocked and that you found our service reliable. It’s great to know you have another phone to unlock—if you have any questions or need assistance with the process, feel free to reach out. We’re here to help!
Best,
Charlotte
I came to know directunlocks when Im trying to sim unlock my niece's phone. I just took my chance since the reviews I read about them is good and many are satisfied with their service. It took around 10 days to unlock my phone but overall Im satisfied and their customer service is excellent. They reply with all your inquiries.
Hi Rosano Manamtam!
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service and that your unlock process was successful. Your satisfaction means a lot to us!
If you have any further inquiries or need assistance in the future, feel free to reach out. We’re here to help!
Best regards!
Took over 20 DAYS to unlock! And spent the 100 to get it unlocked immediately. And bc of the longest waiting time. I now have unlocked my phone for no reason. So direct unlock wasted my time and my money. Sent multiple emails stating that the almost month wait was too much, and wanted a refund but was declined! 0/10. Had to put one star just to even write this review but that's the only reason I put one star. Highly disappointed and definitely not satisfied.
Hi Nate,
I’m really sorry to hear about your experience, and I completely understand your frustration. As you know, we've processed your Eligibility Check for $28.99 and your Standard Unlock for $82.
The unlocking process can sometimes take longer than anticipated due to various factors outside our control, and we always strive to provide realistic timelines. Your order status shows “Unlock Complete,” which means we successfully fulfilled your request.
I understand this may feel disappointing, especially with the delays you faced, but I assure you we did everything we could to unlock your iPhone 12 as quickly as possible. If you still have questions about your unlock or any other services, please reach out, and I’ll be happy to assist you further.
Thank you for your understanding, and I hope we can improve your experience moving forward!
Best,
Charlotte
I was more than skeptical about this process and was assured daily that the process would and to my surprise I was successful at unlocking my phone: an S22+ locked to Claro-PCT. Thanks a million.
Hi Addis Jackson,
Thank you so much for your kind words! We're thrilled to hear that your Galaxy S22+ was successfully unlocked! It’s great to know that our team could assist you and make the process easier for you. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your unlocked phone!
Best wishes,
Charlotte
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ryan,
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and efficient. Your recommendation means a lot to us! If you have any questions or need further assistance, don’t hesitate to reach out. We're here to help!
Best regards,
Charlotte