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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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It was smooth and efficient. I didn't know what to expect but I'm glad I chose this method.
At first I thought it was scam but they made it happen they unlocked my iPhone.
Hi Angel,
Thank you so much for sharing your experience! We're thrilled to hear that your iPhone was successfully unlocked. It’s great to know that you chose us as your first choice, and we appreciate your trust.
If you have any questions or need further assistance with your unlocked device, feel free to reach out. We're here to help!
Best,
Charlotte
I really didn't think it would ever be possible to get my phone unlocked. Until I ran into Direct Unlocks. Took them a few days to do it. And poof, they got it done.
Hi Jose,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us and that we could unlock your iPhone 14 Pro Max successfully. It's great to know that our service met your expectations and that our high rating resonated with you.
If you have any further questions or need assistance in the future, don’t hesitate to reach out. We're here to help!
Best,
Charlotte
I chose direct unlocks because it seemed like one of the first unlock websites that appeared to be the most legitimate, that is, on a level that is to be expected. If you are looking for a device to be unlocked, then it seems you have came to the right place: your phone will be unlocked. Read all info on the site, all links, and every sentence during the payment process and before you click, "I agree." So to rate successful device unlock, they receive 5 stars as I have an unlocked device. If you must consider overall cost & the amount of time it may take prior to being complete, then make sure to do your research!
Hi William,
Thank you so much for your feedback! I'm thrilled to hear that your BLU View 3 is now unlocked and that you found our service legitimate and effective. It’s great to know you took the time to read through our information, as understanding the process can really help set expectations.
If you have any questions about the unlocking codes—NCK 1454361303959262 and MCK 1392209760376089—or anything else, feel free to reach out. We're here to help! Enjoy your newly unlocked device! 😊
Best regards,
Charlotte
I ordered unlock for my Iphone a week ago. First I paid an eligibility fee, followed by the standard unlock fee and afterwards I received an email that a balance is owed against my phone which needs to be paid. Then I paid 218£ as premium fee. Afterwards i started becoming skeptical and read reviews online which depicted that my phone will not get unlocked. But surprisingly yesterday I received email that my phone has been unlocked and currently I am using my sim in the phone without any issues despite the fact that my phone is only Esim supported, still it has been unlocked. I had tried a lot of methods to get my phone unlocked and none of them worked. Highly satisfied by the service provided by this company!
Hi Owais Rashid,
Thank you so much for taking the time to share your experience! We're thrilled to hear that your iPhone 15 Plus has been successfully unlocked and that you're now using it without any issues. It's great to know our team kept you updated throughout the process.
We always aim to be transparent about our costs, including the eligibility check, standard unlock fee, and the premium service fee, which are necessary steps to ensure a smooth unlocking experience. It's wonderful that you found our service to be beneficial, especially after trying various methods on your own.
We appreciate your recommendation and are here for any future unlocking needs you or your friends may have. Enjoy your unlocked phone!
Best,
Charlotte
TOUT EST BIEN DETAILLER SUR LA PAGE ET L'ASSITANCE REPOND H24 au préoccupations des clients. Je conseille directunlocks aux autres pour facilement débloquer leur téléphone et rapidement.
Bonjour Bakayoko Charles, Merci beaucoup pour votre avis et pour avoir choisi Direct Unlocks! Je suis heureux d'apprendre que vous avez trouvé notre support utile et accessible. Étant donné que le statut de votre commande est « Déverrouillage terminé » et que vous avez reçu vos codes de déverrouillage, vous êtes sur la bonne voie pour utiliser votre Oppo Reno2 débloqué par Get Mobile USA. Si vous avez des questions sur la saisie des codes de déverrouillage ou si vous avez besoin d'aide pour le processus, n'hésitez pas à nous contacter. Nous sommes là pour vous aider à vous assurer que tout fonctionne bien pour vous! Merci encore de nous avoir recommandés et profitez de votre téléphone débloqué! Cordialement, Charlotte
Was quick & easy service & trackable to how long it takes. So over all. A great service. Thanks
Hi Philip,
Thank you for your positive feedback! We're thrilled to hear that you found our service quick, easy, and trackable. It's great to know that our connection with the EE unlock service met your needs. If you have any further questions or need assistance with anything else, feel free to reach out. Enjoy using your unlocked iPhone 12 Mini!
Best regards,
Charlotte
Hallo Ebner Matthäus, vielen Dank, dass du deine positive Erfahrung mit uns teilst! Wir freuen uns, dass der Vorgang für dich unkompliziert und schnell war. Wenn du weitere Fragen hast oder Hilfe bei irgendetwas anderem benötigst, kannst du dich jederzeit an uns wenden. Viel Spaß mit deinem entsperrten iPhone 12 Pro! Viele Grüße, Charlotte
As of 5 months I still haven't gotten my phone unlocked or my money back.
Scammers is the word for direct unlock
Wasting time and money I ended up buying a new phone
Hi there! I’m sorry to hear about your experience, and I understand how frustrating this must be for you. I’d like to help get this resolved.
Please note that unlocking processes can take some time, and your order may still be in progress. Could you please provide your IMEI number so we can check your order status? Remember, all costs and the unlocking process are outlined clearly on the checkout page to help customers understand what to expect.
If you're open to it, I encourage you to continue with the unlocking process—there's still a chance to get this sorted out for you. You can also reach out via Live Support on your tracking page for more direct assistance.
Thank you for your patience!
Service works great but it charges you twice to unlock your phone. This ended up costing me over 100$
Hi Harry,
Thank you for your review! I understand that it can be frustrating to see multiple payments. Just to clarify, the $28.99 you paid was for the Eligibility Check, which is non-refundable, as it ensures your phone meets the requirements for unlocking. The $50 payment was for the Standard Unlock. Unfortunately, if the phone doesn’t meet certain criteria listed during checkout, an additional Premium Service may be necessary, which we do disclose in advance.
I’m glad to hear that the service worked well for you. If you have any questions about your order or the process, please feel free to reach out!
Best,
Charlotte
Yo pensé que no iba a funcionar,pero la verdad vale mucho la pena,ahora puedo disfrutar de mi iPhone sin problemas
Hola Alberto Julian, ¡Gracias por tu reseña! Nos alegra saber que el desbloqueo de tu iPhone 12 Pro fue exitoso y que ahora puedes disfrutarlo sin problemas. ¡Tu satisfacción significa mucho para nosotros! Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nosotros. ¡Disfruta usando tu teléfono desbloqueado! Saludos, Charlotte
Me lo desbloquearon en menos de 12 horas muy bueno servicio y rápido y confiable
Hola Manuel, ¡muchas gracias por tu maravillosa reseña! Nos alegra saber que consideraste que nuestro servicio es rápido y confiable, y es fantástico saber que tu iPhone 13 se desbloqueó en menos de 12 horas. Si tienes alguna pregunta o necesitas más ayuda, no dudes en comunicarte con nosotros. Agradecemos tu apoyo y esperamos poder ayudarte nuevamente en el futuro. Saludos, Charlotte
Ero scettico, ma poi ho tentato lo sblocco ed è andato tutto alla grande, tutto risolto ancora prima del tempo previsto! CONSIGLIATO
Ciao Salvatore Romano, Grazie mille per il tuo feedback positivo! Siamo entusiasti di sapere che la tua esperienza di sblocco è stata rapida e ha superato le tue aspettative. Se hai domande o hai bisogno di ulteriore assistenza, non esitare a contattarci. Apprezziamo la tua raccomandazione e siamo qui per aiutarti in qualsiasi momento! Cordiali saluti, Charlotte
Cześć Leszek, Dziękujemy za miłe słowa! Cieszymy się, że nasza usługa odblokowania Twojego Huawei P30 Pro okazała się szybka i bezproblemowa. Jeśli możemy Ci pomóc w czymś jeszcze lub masz dalsze pytania, nie wahaj się z nami skontaktować. Miłego korzystania z odblokowanego telefonu! Najlepsze życzenia, Charlotte
Il vous font croire que pour 26 euros il débloque votre téléphone et dès que cela est payé il vous réclame de l'argent en plus pour terminer le debloquage.
Bonjour Cédric, je comprends votre frustration concernant le processus de déblocage. Juste pour clarifier, les 26,99 € que vous avez payés étaient pour le contrôle d'éligibilité pour déterminer si votre iPhone 7 Plus pouvait être débloqué. Après cela, les 33 € étaient pour le déblocage standard lui-même, qui est standard pour tous les services de déblocage. Étant donné que le statut de votre commande est « Déblocage terminé », il semble que tout s'est déroulé comme prévu! Si vous avez besoin d'aide pour autre chose, n'hésitez pas à me le faire savoir. Nous sommes là pour vous aider! Cordialement, Charlotte
Muy buen servicio y efectivo, recomendable 100%, toma algo de tiempo pero el resultado es satisfactorio.
Hola Ricardo, ¡Gracias por tu maravillosa reseña! Nos alegra saber que consideraste que nuestro servicio fue eficaz y que estás satisfecho con los resultados. ¡Tus comentarios realmente nos motivan! Si tienes alguna pregunta o necesitas más ayuda en el futuro, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Te deseamos lo mejor, Charlotte
Da ich überrascht war nach einem Anbieterwechsel, die SIM Karte für meine Handy nicht geeignet sei, suchte ich nach Lösungen und bin auf Direct Unlock gestossen. Gut beschrieben wie der Vorgang vonstatten gehen sollte. Entsperrung hat innerhalb eines Tages ohne Probleme funktioniert. Tool kann weiterempfohlen werden.
Hallo Manfred, vielen Dank für dein Feedback! Ich freue mich sehr, dass der Entsperrvorgang für dein iPhone 13 Pro reibungslos verlief und du unseren Service als zuverlässig empfindest. Es ist toll zu wissen, dass du uns weiterempfiehlst und dass unsere Beschreibungen dir geholfen haben, dich zurechtzufinden. Wenn du weitere Fragen hast oder Hilfe bei irgendetwas anderem benötigst, kannst du dich gerne an uns wenden. Wir sind hier, um dir zu helfen! Viele Grüße, Charlotte
I put my card in and paid for the product and then they wanted my card again to pay for another product. I was worried that I would not get the product but ended up getting the product.
Hi Robert Ellison,
Thank you for your feedback! I completely understand your concern about making multiple payments. Just to clarify, the initial payment of $28.99 was for the necessary Eligibility Check, and the subsequent $50 covered the Standard Unlock for your iPhone 11. All costs are outlined during the checkout process, ensuring transparency.
I’m really glad to hear that you received your unlock! If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Charlotte
Bueno, Estuve mucho tiempo intentando hacerlo con otras compañías pero la verdad que ninguno era tan bueno entonces lo quise buscar aquí por Google buscar una buena compañía que me pueda desbloquear mi teléfono y al final me encontré con ustedes y la verdad fue muy muy rápido sólo tengo que esperar dos días y y confiable
Hola Brian, ¡muchas gracias por tu fantástica reseña! Nos alegra saber que consideraste que nuestro servicio es rápido y confiable, y que tu experiencia con nosotros ha sido positiva. Nos esforzamos por hacer que el proceso de desbloqueo sea lo más simple posible para nuestros clientes. Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos cordiales, Charlotte
The process was easy it wasn't costly at all I owed money to Tmobile almost one thousand dollars they negotiated and got the price down to under 300 dollars. When i chatted to get status they responded immediately. I highly recommend direct unlocks and to be honest i was very very skeptical at first I honestly thought it was a scam but after reading reviews i was like ok ima take that chance my family told me i was crazy but guess what i now have two phones and this iPhone 13 mini and one of them
Hi Summer,
Thank you so much for your thoughtful review! We're thrilled to hear that you had a positive experience with us. It’s great to know that our negotiation helped reduce your outstanding balance with T-Mobile and that our customer support was responsive when you reached out.
If you have any further questions about your unlock process for your iPhone 13 Mini, please don’t hesitate to reach out. We’re here to help and want to ensure everything goes smoothly for you.
Thank you for choosing Direct Unlocks, and we appreciate your recommendation!
Best,
Charlotte
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert,
Thank you so much for your review! I’m thrilled to hear that you found the process smooth and efficient. It’s great that you chose our service to unlock your iPhone 11. If you have any questions or need further assistance as you continue using your unlocked phone, feel free to reach out. Enjoy your new phone experience!
Best,
Charlotte