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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Not that it was OfficialiPhoneUnlock's fault but there was a delay in my IPhone being unlocked. This was do with Vodaphone but the communication was great and kept me updated.
Would highly recommend and will definitely use again if/when required.
This is the second iPhone one locked to orange another to O2. Both done successfully. First one took 10 days. Second one 3 days. First class service. Will have no hesitation in recommending Officialiphoneunlock and will use them again.
Great experiance I needed an iphone 5 unlocked from orange network, I used yhe online order form and accidently put in the wrong email address I contacted them straight away to ammend the email address, they ammended straight away phonec was unlocked within 48 hrs over weekend
It took almost three months to unlock but now its ok. I just upgraded to IOS 9. :)
Had a difficult time getting everything ready for my study abroad college work. This made it easier to stay in touch and know that it is a safe and secure site.
It took 10 working days to unlock my iphone 6 sprint. With email update and timely responds i am happy to say that it was the best unlock so far
I shopped around before choosing OfficialiPhoneUnlock and I certainly wasn't disappointed. They sent me regularly status update on my iphone which gave me peace of mind. Even when the network operator had a backlog, they owned the delay and did not try to fob me off. The unlocking fee was money well spent and I wouldn't hesitate to use them again.
Firstly I've never thought of unlocking iPhone. And near my home they've said my iPhone sprint barred wasn't Abel to unlock anywhere
And here I found this website and chat with one of them with coustomer email id for a week and paid for them finally with in 2 weeks my phone got unlock
Took weeks! Not impressed with the service at all. I might as well gone direct to Vodafone.
Good experience but overall had a wait of 2 weeks as Vodafone not to clever... Would use again but maybe next time but need more customer focus as only sent back emails if u contact the company and not of their back.
Looked for it on the web and found the service.
Made the first request and after the term it returned no good for my device.
I was offered another service. A premium one with a guaranteed job done.
And so I signed for it.
After neally 3 months it came and it was great. Absolutely!
Almost could not believe it. Open the iTunes, connected the phone and it was there.
No more words. Thank you. Working 100%.
Im very dissapointed with the service of this company service. Although its website says unlock for vodafone can take between 48-72 hours, I had to wait 41 days for my unlock. During these 41 days I received many confusing and different emails asking me to pay more money.
I definitely wont be using this company to unlock any of my other phones.
I had to follow up with Customer service, and their reply were prompt, and they were polite. I will use them every time i need to unlock my iPhones.
ICloud removal service ordered iCloud removal service received in time only downside was the price
Just be sure to read what ur unlocking its a for sure thing as fare as unlocking ur network but I'm not sure on iCloud blocked devices just read all details and besure ur needing what they offer lol I was confused and bought it and my device was iCloud locked because I change the password to a password that I was unable to remember for therefore I was unable to access the iCloud account went to Apple and was unable to answer one security question so my phones pretty much paperweight and less I can hack the code and I don't think there is a service out there that provides that here legally but yes I like the service and if I ever have a device is locked on any carrier I will probably use this website. In future use because of it's straightforward and quickness to respond in email with informational details about order
Excellent service, my I-Phone 5 was locked to Tesco and no local shop could unlock it - but this company did and it was all within 36 hours.
I know where to come again if required - Thanks
Looked around online for a trusted site to unlock my iPhone 6 and decided to take the plunge and in 5 days my phone was unlocked
Answer: We have 15,000 reviews on our website, 15,000 reviews on Trustpilot, 9000 reviews on SafeSite, and 14,000 reviews here. Our rating is consistently over 4.5 stars :)
Answer: Depends on whether your phone is an iPhone or Android. IPhones unlocks are delivered over the air, and android unlocks require you to enter a code.
Answer: Hi - you can use your tracking page which will give you an estimated date of unlocking.
Answer: £23.99 is approx $28.99 - but the exchange rate does fluctuate
Answer: Sadly not, that is an illegal practice and unethical.

