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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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21,870 reviews

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France
1 review
2 helpful votes
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Don't trust them
October 9, 2015

Never trust this site... i ordered 69£ for unlocking my iphone, they were not able to unlock it because it has status stolen/lost and they dont want to return money even if on the site they say that if unlock doesn't work u will receive your money. Don't trust them. I will denounce them untill i get my money back

Date of experience: October 9, 2015
GB
1 review
2 helpful votes
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Never answer the phone
October 9, 2015

The telephone number doesnt work. Puts you on the queue and disconnects after 2 mins

Date of experience: October 9, 2015
GB
1 review
0 helpful votes
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Excellent service
October 10, 2015

Very pleased with how quick easy and efficient it was for them to unlock the new iPhone 6s. Excellent service!

Date of experience: October 9, 2015
Australia
1 review
0 helpful votes
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Happy customer
October 8, 2015

I recently received the email I'd been waiting for. OfficialiPhoneUnlock writing to tell me that my iPhone 6 formerly locked to AT&T was now permanently unlocked. I followed the simple instructions given in the same email and tada! My iPhone is now running exactly as it should on an Australian carrier.

The registration, ordering and check out process was easy to complete and even though a large amount of work for their US agents delayed the unlock ever so slightly, I was kept in the loop on what was happening with my order through emails from OfficialiPhoneUnlock. Great customer service all around.

Thanks heaps OiU I'm very glad I chose you guys to handle my unlock!

Date of experience: October 8, 2015
Viet Nam
1 review
2 helpful votes
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Trying unlock my AT&T iphone, have to wait 4 5days, after received an email said that my iphone was unlocked. However, I checked it again, my phone is still locked and CS said that I still have to wait.

Date of experience: October 8, 2015
GB
1 review
0 helpful votes
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Iphone unlock
October 7, 2015

Dealing with you guys was so easy and as to your word kept me informed throughout.
Thank you and will definitely recommend you to friends.

Date of experience: October 7, 2015
GB
1 review
1 helpful vote
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Amazing service as promised!
October 7, 2015

I sent the unlock request on a Friday lunch time and the phone was unlocked within the 48 hour typical time frame (excluding weekend)! The team kept in touch and updated me regularly. Very pleased. Would use again 100% thanks everyone at iPhone unlock

Date of experience: October 7, 2015
Jamaica
1 review
0 helpful votes
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Unlock iphone 4
October 7, 2015

This site is so wonderful I would recommend this site to anyone I love the service

Date of experience: October 7, 2015
Italy
1 review
0 helpful votes
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Imei *******62096803
October 7, 2015

Buongiorno la mia imei e' ancora bloccata quindi non so che giudizio dare.
Puo' essere che sia stato Wind a bloccarla.

Date of experience: October 7, 2015
GB
1 review
0 helpful votes
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It works!
October 7, 2015

Used this site twice now and the unlocks have been completed inside a few days. I highly recommend this service

Date of experience: October 6, 2015
GB
1 review
0 helpful votes
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IPhone 5a unlocked from Vodafone
October 7, 2015

I have used this service before, even though it's not the cheapest they always get the job done and communicate well.

Would use again in the future.

Date of experience: October 6, 2015
Germany
1 review
0 helpful votes
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Happily unlocked!
October 5, 2015

Recently my iPhone 5s stopped working. I thought of the locked Sprint iPhone 5s I still had on hand from a prior cell phone contract. I was aware unlocking is possible, but because I had recently moved to Europe and am no longer a Sprint customer, I knew I would need professional help with the process. I discovered OfficialiPhoneUnlock via web search. I noticed that some other similar companies did not even offer unlocking for Sprint phones, and after many years of poor customer service from Sprint I could imagine this would make the process as slow and difficult as possible. I must admit I was a little nervous after reading several poor reviews online, however I appreciated that OfficialiPhoneUnlock was HONEST about the situation and let me know UP FRONT that unlocking my iPhone would take longer because of Sprint being involved. I also felt the price I was quoted (about $72 USD) was fair and much more reasonable than paying $500+ for a new phone. So I prepared myself for a long wait. Unlocking took 15 calendar days - actually quicker than I expected. During that time I received 3 update emails from OfficialiPhoneUnlock assuring me they were making progress, which really eased my worries. And they could not have made activating the unlocked phone any easier. I merely inserted the SIM card for my current cell phone provider, allowed the iPhone to connect to my home wireless network... made a few standard configuration choices on the iPhone - very similar to what you must do after updating iOS... and that was it! I always objected to locking as a practice on the part of cell phone companies to prevent customers from seeking better rates and services from their competitors. So that makes me all the more pleased that I have been able to put this no-longer-Sprint phone back in service! I encourage anyone who wants to unlock a Sprint iPhone to let OfficialiPhoneUnlock help you! Just remember it will take some extra time to work through the process and be patient.

Date of experience: October 4, 2015
Canada
1 review
0 helpful votes
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Great
October 5, 2015

Just needs to be a little more specific on details in regards to unlocking.

Date of experience: October 4, 2015
GB
1 review
0 helpful votes
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Unlocking 2 iPhone 5
October 5, 2015

Got a price for unlocking my phones at £19.99 each then was surprised to find out days later I had to pay another £60 to unlock them? In total had to pay £100 which was dearer than my local phone shop. In conclusion you live and learn.

Date of experience: October 4, 2015
India
1 review
0 helpful votes
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Excellent Service
October 5, 2015

Hi,

I am from India, I am having iphone4 locked and looking for unlock from T-mobile UK. I read all the reviews about this site and submitted my IMEI for unlock. They mentioned 10 working days, but they have taken more 3 days to unlock.

Finally the phone is unlocked. I am very happy.

I really thankful to them.

I will really recommend this. The only thing is it is taking 3 to 5 more days to unlock. If you're looking for permanent solution, really it is best service.

Regards,
Sravan

Date of experience: October 4, 2015
Ecuador
1 review
0 helpful votes
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SERVICIO RECOMENDADO
October 4, 2015

LA LIBERACIÓN SE DEMORO UN POQUITO MAS DE LO OFRECIDO PERO MI IPHONE QUEDO LIBERADO Y LO PUEDO UTILIZAR PARA CUALQUIER OPERADORA EN CUALQUIER PAÍS SIN PROBLEMAS.
BUEN SERVICIO Y LO RECOMIENDO 100%
GRACIAS AMIGOS POR SU TRABAJO.

Date of experience: October 3, 2015
GB
1 review
0 helpful votes
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Great service
October 4, 2015

Very prompt reply explaining reasons for any delay, unlock received in a couple of days. This is my second iphone unlock and would recommend your service.
Many thanks.

Date of experience: October 3, 2015
AE
1 review
0 helpful votes
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Unlocked from Telstra
October 4, 2015

The ordering process went smoothly, except the first credit card I tried was rejected. When I couldn't get it to unlock with ITunes, I was a bit dubious, but when I arrived in Dubai and fitted a local SIM there were no issues. It worked flawlessly.

A great service; I would highly recommend it.

Date of experience: October 3, 2015
RU
1 review
1 helpful vote
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The order on 22 July 2015 it is still made nothing, doesn't answer e-mail, answers identical """Good morning, We are just waiting for an update back from the supplier, when we do get this your order status page will be updated and you will be emailed, thank you for your patience. Please note all times provided on our website are for guidelines only as they are dependent on the network and suppliers""""" passed more than two months of result isn't present. Money doesn't want to return... 130 pounds

Date of experience: October 3, 2015
GB
1 review
0 helpful votes
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IPhone 5 unlock
October 4, 2015

Really easy to do, and within 48 hours I was operational.
An excellent service, and all completed in the stated time and with no complications whatsoever. 5 star service

Date of experience: October 3, 2015