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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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1,970
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21,870 reviews

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GB
1 review
0 helpful votes
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Perfect every time!
October 18, 2015

I have used OfficialiphoneUnlock's service for unlocking the last four iPhones without problem. The service is was to use, communication is first rate and the time it takes very reasonable. I shall continue to support them and to promote their service to my friends.

Date of experience: October 18, 2015
GB
1 review
0 helpful votes
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Excellent service!
October 17, 2015

After going through the pains of trying to get the phone unlocked via the network (without much success), I stumbled on this site and decided to give it a go.
Was a bit hesitant at first given the price tag, but I have to say that I'm impressed with the service, especially as (after receiving a time frame of 5-10 days), the phone was unlocked in less than 7 hours!
Excellent, would strongly recommend.

Date of experience: October 17, 2015
New Jersey
1 review
1 helpful vote
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My account was overcharged
October 17, 2015

Pros:
My phone was unlocked within 36 hours.

Cons:
I confirmed a $36 purchase but my account was charged $55. I sent an inquiry concerning this matter and I have yet to hear from this company.

Date of experience: October 17, 2015
James S. Direct Unlocks Rep
over a year old

Hi - we are based in the UK, not the USA, hence our prices are in GBP. So it was actually £36, which in USD is approximately $55

Hungary
1 review
3 helpful votes
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Scammers stay away
October 16, 2015

Don't trust them they are just scammers fake service fake reviews

Date of experience: October 16, 2015
California
1 review
0 helpful votes
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I wish I was able to know this company before ( I actually used to hire a legitimate IMEI unlocking company but failed to unlock in >10days gave them perfect IMEI info), www.cellunlocker.net
Like any other company that is stranger to us, we feel skeptical to hire them and utilize their services, sending of payment is the only DRAWBACK, they declined my credit card for security reasons 3x that I'm almost fed up. They try to follow up and gave me a new payment link by email and verified with my bank issuer together for fraud protection. Good thing I gave them another reason to try.

My i phone 6S was locked to AT&T USA, but in LESS THAN 2 days (Oct13. -15) from locked to unlocked status... it was unlocked the worlds GSM networks just in time for my travel.
Highly recommended! I don't need to get paid to write this long review, this is the way I say thank you... But for sure they're not CHEAP a bit costly but affordable.
Thanks
Dr. RT

Date of experience: October 16, 2015
GB
1 review
0 helpful votes
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Iphone 6s unlock
October 17, 2015

They service is very fast. The phone was unlock on time.

Date of experience: October 16, 2015
GB
1 review
2 helpful votes
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Unlock of I-Phoine 5
October 15, 2015

I ORDERED AND PAID £20:99 TO HAVE THE ABOVE PHONE UNLOCKED FOLLOWED BY ANOTHER £29:99 TO RECIEVE MORE IMFORATION TO TRANFER DATA AND MY PHONE NUMBER FROM MY OLD I-PHONE 4S SINCE STARTING THIS PROCESS AND FOLLOWING AN E-MAIL TO YOIUR COMPANY ALSO HAVING TRIED TO HAVE THE NEW PHONE WORKING IT STILL DOESNT SOME 4 DAYS LATER AS I HAVE NOT RECIEVED ANY REPLY TO MY E-MAIL I WILL NOW TRY TO PHONE YOUR COMPANY ON FRIDAY 16TH OCTOBER TO SEE IF YOU CAN RESOLVE THIS PROBLEM?

Date of experience: October 15, 2015
Illinois
1 review
0 helpful votes
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Iphone 6
October 14, 2015

Good afternoon, my iphone 6 still not been unlocked, I would like to know that I have to do to complete the release, I received an email from you indicating that the iphone 6 was unlocked q to complete the process have to connect it to itunes, did all the process and however locked out, I hope your help thanks

Date of experience: October 14, 2015
GB
1 review
0 helpful votes
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IPhone Barred/Block Unlocked
October 14, 2015

Took a little longer than expected but phone now working fine.

Great service.

Date of experience: October 14, 2015
Georgia
1 review
0 helpful votes
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Awesome!
October 13, 2015

I was skeptical about this whole unlocking service thing, but I desperately needed my iPhone back, so I did some research and gave it a shot. This was the cheapest website I found, by far, and my phone was unlocked and ready for use in less than one day! It's been working great and I couldn't be happier with the services provided! Worth every penny!

Date of experience: October 13, 2015
GB
1 review
0 helpful votes
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Slow but Excellent Service
October 13, 2015

Although the service is not the quickest it does what it says on the tin.
Would recommend the service to anyone.

Date of experience: October 13, 2015
GB
1 review
0 helpful votes
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Great service
October 13, 2015

Took4-5 days but my phone is finally unlocked! Reasonable price, fast service, would highly recommend this site for unlocks!

Date of experience: October 13, 2015
GB
1 review
0 helpful votes
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Simple and easy
October 13, 2015

Really simple, took longer than the time stated, but was still happy with the service

Date of experience: October 12, 2015
GB
1 review
0 helpful votes
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Excellent service
October 13, 2015

Really simple process to use and fully traceable in terms of the status updates you get. Would certainly use again

Date of experience: October 12, 2015
Alaska
2 reviews
3 helpful votes
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Pre-ordered an unlock for an iphone 5S July of this year ($34.00 not exact amount), received an email stating that it was available and that I had to pay the full price ($45.00). I trusted them so I paid the negotiated price. 2-3 weeks passed no communication or updates received from them so I decided to try calling the costumer service phone number on their website, but I was always kept on waiting and after 30 minutes or so they hang up. I tried contacting them through email as well but no response was made. That is when I decided to file a claim on my card. After a week of waiting, I received an email from them stating that the phone was barred and that it cannot be unlocked. I replied and told them it's ok and its just fair to refund me the full amount I paid for the service I didn't get. After 3 days another email from them states that I needed worldwide unlock and it's the only service that can be done to unlock my phone. God forbid I trusted them again and paid them again for the worldwide unlock service ($91.00). It states on their email that it will take 3-20 working days for it to work. Again, after 5 weeks of patiently waiting, tried contacting them again as per usual no follow ups was made. I felt really bad for having been scammed twice by this company. THE GOOD REVIEWS ON THEIR COMPANY ARE PROBABLY PAID EMPLOYEES! I'm still in contact with my bank on filing the dispute charges. All in all I paid them $170.00. That's not cheap for a regular employee like me. Don't trust them. Be wise and just try to unlock your phones through their registered providers.

Date of experience: October 12, 2015
Albania
1 review
2 helpful votes
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Worst Service Out there
October 11, 2015

1 month for 24-72 hour service and no reply on emails i send. Not recommended.

Date of experience: October 11, 2015
Missouri
1 review
0 helpful votes
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Incredibly fast and legit
October 11, 2015

I was a little weary about using this service, but it actually worked! I sent in the request at 17:00 UTC on Friday and they said it would take 24-72 hours. They emailed me at 21:00 UTC that same day saying it was done. I waited until I could verify the phone worked on another network before writing this review. It works no problem.

Date of experience: October 11, 2015
GB
1 review
2 helpful votes
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They charge for a pre order service and then charge you again when you want the code released. This is in the small print apparently. Jokers

Date of experience: October 11, 2015
Czechia
1 review
0 helpful votes
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Thank you officialiphoneunlock
October 10, 2015

Thanks so much officialiphoneunlock i just got my iPhone factory unlock... many thanks to uuuuuuuuuu!

Date of experience: October 10, 2015
Brazil
1 review
0 helpful votes
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More time than promised
October 10, 2015

It take more a month to unlock the IMEI. Some emails wasn't answered.
This silence is terrible. I didn't know if it was fake or not.
But the IMEI is unlocked.

Date of experience: October 10, 2015