Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great customer service. Unlocked even though there were issues because the iPhone 6 Plus issues. Very professional
It was my first time doing an online unlock but this was a fantastic service and I highly recommend it.
Pleased that my phone is now unlocked but for £50 i was very dissapointed that i had to wait for 6 weeks for it to go through! Considering it said it would take 24-48 hours to go through!
This unlock took over 4 weeks to complete
This was despite various promises/guarantee that it would be done. Always a 3rd party issue and no one even called or answered my calls. Unlock did eventually complete
When I paid for this service they promise you 72 hours maximum...
4 and a half weeks later it's finally unlocked!
For this privilege I paid £15 more and waited 4 weeks longer than what my local phone shop offered!
Lesson well and truly leant!
Took 4 weeks to get it unlocked and they were really bad at keeping me informed as to what was going on!
Ended up costing me £60.00 and the person who I was selling my phone to pulled out in the end as they like myself were fed up with waiting!
Will never use this company again
Hello,
I have bulk iPhones and iPads, i need support to unlock these unites. Kindly let men now time and price.
Regards
Thushara
The unlock was very fast was a little skeptical of the website but everything was amazing. I would recommend this site to everyone what's a great experience.
This guys are the real thing, they will get your phone unlocked.
My phone is an iPhone 6 plus locked to T-Mobile USA and I need it to use it internationally, it was done on time as promised.
They got my future business! I highly recommend their service.
It was little bit slowly, and when i try to spoke with somebody to ask quastions regrading my inlocking, i understand that is no possible, but any way. You do it nice job! Thanks!
Better service but it will be best among the rest of your prices ain't that expensive and you should work on the communication too... at least a online chat support
I bought an iPhone 5s 32GB on eBay but unfortunately as with many iPhones it was locked to a network, in this case Vodafone. So I did a little Google search and found Official iPhone Unlock UK and registered my interested in having it unlocked. After a few days I received the unlock confirmation email from Official iPhone Unlock and on checking it with my Three nano SIM and iTunes it was all done and it worked =^D. The service was smooth and efficient and I'd recommend it to others based on my experience.
This is a total scam. I ordered a iCloud Unlock Activation Removal for 19.99 euros. I was charged 30 US Dollars. I knew that there was going to be some difference in the currency change because I live in the US. But it was only supposed to be $22.70. Then, I didn't even receive my Unlock only the "pre-order". I would have to pay another 30 buck to unlock my phone and even then I wouldnt know if they would actually unlock it. I didnt pay the 30 buck and do not recommend this site!
Work well. A bit disappointed by the "reserve your unlock" fees. Was hard to see that I had to pay a first time to reserve it and then really pay for it.
If it works great and I really appreciate it! I will tell a friend to tell a another friend because if it's unlocking you people are the best thank you!
I was skeptical at first, but I decided to give OfficialiPhoneUnlock.co.uk a try. I'm glad I did, process was simple and customer service kept you updated.
I submit my IMEI to unlock the carrier of my iPhone 5s from Sprint and within 3 days they unlock it forever! I can use any carrier now! Recommended 100%
My Order Id: Order ID: *******
I have placed my order before one and half year back, untill this time i didnt received any unlock or any cash back. Please stay away from these people, their only concern is money and cheating. I feel so
Beware, until you pay money their customer care will be active. After that no body will respond you even if you message them 1000 times. I lost my money and time.
At that time they offered blacklisted iphone also, now again they are messaging me about their new offers without proper service.
Answer: We have 15,000 reviews on our website, 15,000 reviews on Trustpilot, 9000 reviews on SafeSite, and 14,000 reviews here. Our rating is consistently over 4.5 stars :)
Answer: Depends on whether your phone is an iPhone or Android. IPhones unlocks are delivered over the air, and android unlocks require you to enter a code.
Answer: Hi - you can use your tracking page which will give you an estimated date of unlocking.
Answer: £23.99 is approx $28.99 - but the exchange rate does fluctuate
Answer: Sadly not, that is an illegal practice and unethical.

