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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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1,970
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21,870 reviews

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GB
1 review
0 helpful votes
Follow Jameel J.
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Thanks for unlocking my iPhone, I now have the freedom to use any sim I want. I really liked the service but it took longer than expected, I know its not what their fault as clearly mentioned on their website. Great service.

Date of experience: November 5, 2015
GB
1 review
0 helpful votes
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Easy To Use
November 6, 2015

Website is very user friendly, fast, simple. Only downside I feel that this site is very expensive for a phone unlock

Date of experience: November 5, 2015
Thailand
1 review
0 helpful votes
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Best service
November 6, 2015

Took about 20 days to unlock my iphone 6 sprint. Well worth the wait as they provided updates every two business days.

Date of experience: November 4, 2015
Ukraine
1 review
0 helpful votes
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Unlock Sprint iPhone 6
November 4, 2015

Working iPhone in my hands - best confirmation of working service)

Date of experience: November 4, 2015
GB
1 review
0 helpful votes
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Iphone 4s unlocked
November 4, 2015

I have just recently had my son's iphone 4s unlocked - the process was very simple and done in fairly quick time -although it took a little longer than first expected as I think the provider was dragging their feet. It was also easy to use once I had notification that the phone was unlocked. Thanking you

Date of experience: November 4, 2015
Texas
1 review
0 helpful votes
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Not satisfied with your service
November 3, 2015

I'm not satisfied u guys charged me 100 something dollars and my phone still doesn't work worked for less than 24 hrs now I'm out a phone and my money not good customer service.

Date of experience: November 3, 2015
GB
1 review
0 helpful votes
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So Simple
November 3, 2015

I was expecting the unlock process to be complicated but was surprised how simple and quick it was. Once I filled the form in with the correct details I had an email confirming, then followed by another one two days later to say it was unlocked. I was quoted an extra £20 a local dealer so thought it would be a complex procedure, quite the opposite. Excellent

Date of experience: November 3, 2015
GB
1 review
0 helpful votes
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Easy to complete on line form and payment. Emails arrived quickly to confirm order. Went a bit quiet then - orginal SLA was 24-48 hours but it took 4 days and so I was getting a bit nervous as you don't hear anything until they hear back from the supplier... but that's not their fault. So after a bit of nail biting I'm a very happy chappy

Date of experience: November 3, 2015
GB
1 review
0 helpful votes
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Very good and fast service!
November 3, 2015

Very good service, and very fast not problems, well recommended
Thanks very much :))

Date of experience: November 3, 2015
GB
1 review
0 helpful votes
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It was very fast and trustworthy
November 3, 2015

This is second time I was using their service. Both time it was fast and efficient
I'll keep using it and highly recommend. Good luck!

Date of experience: November 3, 2015
GB
1 review
0 helpful votes
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Iphone 4 unlock
November 3, 2015

I'm always a little worried about using internet sites for these thing, you never no if they will work or just take your money. This has been a success and I would recommend them to anyone.

Date of experience: November 3, 2015
GB
1 review
0 helpful votes
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IPhone 5 unlocked
November 3, 2015

My iPhone 5 was unlocked in approximately 4 days, which I thought was quick although longer than the advertised 24-48 hours. It was quick and easy to do and I would use the site again if I needed to unlock a phone in future.

Date of experience: November 3, 2015
France
1 review
0 helpful votes
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Unlock iphone 6 O2 UK
November 3, 2015

The phone was unlocked in 6 days but it could have been faster if I did not put the wrong IMEI;
Strongly recommend them

Date of experience: November 3, 2015
GB
1 review
0 helpful votes
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Iphone 6 unlocked
November 3, 2015

Took a couple of weeks. But phone is now unlocked to all services

Date of experience: November 3, 2015
Romania
1 review
0 helpful votes
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U just need to wait but have patience
November 3, 2015

Im happy with my unloked iphone... these guys knows what are they doing u just need patiecience with them. And very affordable for sure i reccomend and will back soon

Date of experience: November 2, 2015
GB
1 review
0 helpful votes
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The Big NO
November 2, 2015

Placed a pre-order for removal of iCloud luck as it promised to get it done within 2 to 5 days, but unfortunately, even after two weeks, no update, no response to my three emails. Customer services do not discuss existing order, no wonder why! I was asked to pay £19.99 but taken £19.99 + £19.99 + £30 from my bank - no communications so refund is NOT possible. Typical scam so my suggestion would be to stay away; try elsewhere.

Date of experience: November 2, 2015
New Jersey
1 review
0 helpful votes
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ATT FACTORY UNLOCK
November 3, 2015

They definetely took really long 3 weeks overall. When they advertised for 72hrs. However I am completely satisfied with my purchase. Its worth the wait. When u order do not expect it to be on the deadline.

Date of experience: November 1, 2015
South Africa
1 review
0 helpful votes
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Poor and underhanded
November 1, 2015

Poor paid £20 to be told later to pay another £40
Had no option as already in for £20.
Was told it would take about 3 days
It took 3.5weeks
Vodphone would have done it for free I have now found out!

Date of experience: November 1, 2015
Oklahoma
1 review
0 helpful votes
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Unlocked my phone
November 1, 2015

Its took little bit more time than it should but at the end we got what anyone respect
In short awsome work even if it little expensive

Date of experience: November 1, 2015
Florida
1 review
0 helpful votes
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It Works!
November 1, 2015

I was warned that it might take a little longer than normal because the phone was locked to T-Mobile I was traveling from the US to Africa during the process so I was a little worried at first. But after almost two weeks the process was complete and phone was completely unlocked.

Date of experience: October 31, 2015