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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Process was easy but cost was way to much in my opinion
Hi all i recently used this site to unlock my sons iphone 4 and i found it quick and easy to use and very effective.
Phones now fully unlocked and used daily on another network.
Although I have been told my phone has been unlocked, it hasn't. I'm still waiting for a response to an email I sent stating that it hasn't worked. Very disappointed!
Had my phone unlocked in a reasonable time.
When using the service I was delighted that it got dealt within a very great manner even with Email updates!
First class had problems with vodaphone they didn't recognise imei code so couldn't unlock that took 3weeks. Contacted official iPhone unlock gave imei code 3days later as stated hey presto my phone was unlocked. I highly recommend this company I certainly will use in future and inform all my friends. Thankyou
Great service from start to finish! If I ever need to unlock an iPhone again this is where I'll be going. Thanks
Took a little longer than expected but was kept up to date with any detail regularly.
I paid 30$ to unlock my iphone only to realize after 3 days from an email that this was only the pre-order(that can't be refunded), then they asked for 50 $ more (but can be refunded in case of unlock failure) to unlock my iphone, I paid it and waited 17 days only to receive an unlock failure message due to the phone being lost/stolen..., and they said non of my money can be refunded, and I have to to use this money to unlock another iphone instead, well guess what?! I used it on my own iphone(after I did a restore to it) which I already have the apple id and password for, just wanted to try something, and after another half month, I receive a message that my iphone is lost/stolen... lol what?! You're kidding me right?! And when I tried a third Iphone which is also not lost/stolen, and I checked that on apple's site and cleancheck and it was *******% clean, this time there was a new excuse http://oi67.tinypic.com/e7zbc8.jpg
The service is just superb. You just enter your cell details, pay the affordable and cheap in town amount. That's all. Now just sit back and relax. You will get the conformation much earlier then promised time frame and you are all set.
This is one of the best site and service i have got for my multiple unlocks.
They gave me that they promise and mainly they inform me about the status all the time.
Thank you
Apart from the slightly longer wait than expected, but I think more down to vodaphone, my iPhone was unlocked and my tesco SIM card worked straightaway without any problems, very pleased!
The service was a little slow but its unlocked now! Thanks!
Wanted to unlock a locked iphone so that it could be used on another provider.
They did it within 72hours.
Would definitely use again
Was advised there would be a delay of up to 12 days as my carrier was Vodafone. This was completed in just over a week. No problems and was updated regularly what was happening. I didn't have to plug my phone into iTunes it did it over my mobile data. Great service
Their site web says the unlock price is 19£, but it's just a pre order price. I had to pay a extra of 49£ to continuer the process: O
The processing time was much longer than what they say on the site.
Almost un month!
I'll never make any order with them.
Had trouble getting AT&T to unlock this phone that I had inherited from a friend. Even the friend couldn't get it unlocked. This service helped and I'm glad I found it. My unlock took longer than usual, a few days in fact. Wish I had gotten some email updates as I was anxious to know what was taking so long. When I did get an email it was saying my phone was unlocked and it worked with the SIM card over a wifi connection just like the instructions said in the email. So even though it took longer than expected they did exactly what they said and I'm happy.
I am very pleased with how it all went took couple days longer than expected but overall I'm very pleased
I had moved to Australia and had my I phone locked to Vodafone UK. I tried numerous ways of getting the phone unlocked but to no avail. Someone recommended this site to me and I'm glad they did. The whole process took five days but I was kept informed throughout. I am very pleased with the service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members