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Direct Unlocks

4.1

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

quality
1,970
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21,870 reviews

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GB
1 review
0 helpful votes
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Excellent - exactly what they say
December 16, 2015

Was very dubious as I was worried about getting scammed.
This compbay do exactly what they say and are super responsive via email.
The iPhone 6s was unlocked within 24 hours!

Would def use again and highly recommend

Date of experience: December 15, 2015
TT
1 review
0 helpful votes
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Best iPhone unlocks. Period!
December 16, 2015

Dont look anywhere else. These are the people to unlock any iphone. Their service was fast and boy am i happy now. My iphone is unlocked!

Date of experience: December 15, 2015
Armenia
1 review
0 helpful votes
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Great Service!
December 16, 2015

I have tried several services to unlock my iPhone, and one of the best service providers is OfficialiPhoneUnlock.co.uk. The most simple and effective way to unlock locked handset.

Date of experience: December 15, 2015
Brazil
1 review
0 helpful votes
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Good service
December 16, 2015

Good service but is not excellent because the time to unlock was more than initial predicted time.

Date of experience: December 15, 2015
Portugal
1 review
0 helpful votes
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Great service
December 16, 2015

I bought my Iphone and didn't know that was blocked. I searched in the internet for a service and I found this site. It was a pleasure to buy the service from them. I will recourse to them if I need to unlock an Iphone.

Date of experience: December 15, 2015
Georgia
1 review
1 helpful vote
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I phone 5s
December 14, 2015

I requested for icloud removal but got unlock instead. Still can't access my phone because the find my phone icloud still block access.

Date of experience: December 14, 2015
Argentina
1 review
0 helpful votes
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Iphone 5s entel chile
December 14, 2015

Perfecto el servicio, tal cual lo estipulado. En 4-5 dias habiles fue liberado el equipo sin inconvenientes

Date of experience: December 14, 2015
India
1 review
0 helpful votes
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Great Service
December 13, 2015

My unlock took slightly longer than expected, however, the replies from the customer care centre were quick, prompt & assuring. Get your device unlocked with OfficialiPhoneUnlock without thinking twice.

Date of experience: December 13, 2015
Australia
1 review
0 helpful votes
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5 ***
December 13, 2015

Was so easy to order and organise, had my results back within 24 hours.
Very pleased indeed.

Date of experience: December 13, 2015
Germany
2 reviews
11 helpful votes
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SCAM Alert!
December 13, 2015

People, this SCAM company is so long online, because, they are busy working on writing a good reviews on thier scam site. DO NOT BELIEVE these positive reviews, as they all are FAKE officialiphoneunlock.co.uk is a SCAM!

I have lost lots of money because of this SCAM SITE officialiphoneunlock.co.uk

Date of experience: December 13, 2015
GB
1 review
0 helpful votes
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Quick service
December 13, 2015

Very quick and over exceeding the set deadline! Only took 48 hours to unlock my phone

Date of experience: December 13, 2015
GB
1 review
0 helpful votes
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Phil I phone 6 plus
December 13, 2015

Absolutely brilliant using my unlocked phone to send this message would recommend this service to everyone who has a phone they need to unlock

Date of experience: December 12, 2015
Philippines
1 review
0 helpful votes
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It was a very good service for the officialiphoneUnlock.co.uk, it might not be a perfect service, but they are transparent and they value their customers indeed. So if you want to unlock your iphone 6 plus, its a guaranteed service. :)

Date of experience: December 12, 2015
Canada
1 review
1 helpful vote
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What a letdown
December 12, 2015

It took 6-7 weeks for this company to "unlock" my phone. The problem with this claim is that i
I actually contacted my provider and had the phone unlocked because it was taking over 5 wks. I would not recommend this service. In essence I paid for a srvicevi did not get. Rip off!

Date of experience: December 12, 2015
GB
1 review
0 helpful votes
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5s unlocked from vodafone
December 12, 2015

Phone was unlocked in 3 days. I jumped in and paid my £19.99 thinking this was a final payment until I got the email saying it could be another £50 as the first payment is only a pre order deposit. The full costs are there for you to read so I cant really blame anyone but myself. Still happy its done though. 4 *

Date of experience: December 12, 2015
GB
1 review
0 helpful votes
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Unbelievably worked brilliantly!
December 12, 2015

I have been trying to get my old handset unlocked from my carrier Vodafone for over 2 months with no success! Took this service less than a week!

Date of experience: December 12, 2015
GB
1 review
0 helpful votes
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Fast and easy
December 12, 2015

Simple and very easy to do no hassle kept well informed all he way through the process

Date of experience: December 12, 2015
Canada
1 review
2 helpful votes
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So as well as the obvious extra cost they cleverly hide from you initially even after you pay that (for me i paid £50) they do not unlock your phone. I placed the order in november and i was about to go and work in another country. They said it would be done in 24-72 hours (which is why i decided the money was worth it rather than paying £10 to EE and calling them up for ages). It has now been 3 weeks of me emailing them and them eventually getting back to be to say there is a delay. Now they have emailed to say their code supplier is closed until january. I am now having to spend lots of money buying a new phone as i need one for my job.

Date of experience: December 11, 2015
NL
1 review
0 helpful votes
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Oustanding service
December 12, 2015

I have used this service 3 times now for iPhone 4,6 and now 6S. Each time had been great in terms of updates and then notifications. Great service and will always use it!

Date of experience: December 11, 2015
GB
1 review
0 helpful votes
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6s Unlock!
December 12, 2015

My phone was unlocked within 3 days which I was really happy about I really like their services very helpful will use again.

Date of experience: December 11, 2015