DinklebooReviews 920

We enjoy visiting the zoo and my father bought my son the personalized Zoo Book on Groupon. Ordering up was super easy and the final product is beautiful with vibrant colors and a great personalization I know my son will love as soon as he understands.

My only feedback is it would have been nice to have had ground shipping included in the Groupon, kind of felt like a gift without the batteries. No big deal, again, just feedback.

I will certainly look into other gifts in the future.

Started out as a rough experience with the online customer service. It wasn't allowing me to purchase using my groupon and the online customer service rep was absolutely no help. I then called their customer service and talked to a man who helped me get checked out although it took a few steps. Apparently you need to create an account to make a purchase and even then I had problems checking out because I live in Arizona. So, he took my credit card information and it was finally over with. I really like the name tags, but not sure why their website has a hard time with in state purchases. It was very frustrating and took up a lot of my day, but I really like the name tags.

I can not even begin to to you how awful my photos blanket is! Every single picture is extremely dark and our faces look distorted because of the coloring! The pictures that were used for the blanket are from my wedding which were taken by a professional photographer with a professional camera! I am embarrassed to even give this as a gift that's how bad it looks! I could have don't this better myself with no background of knowing how to make this blanket! I ordered another photoblanket through another site and it was a lot cheaper AND the quality and brightness of the photos was amazing! Do not waste your time or your money on this site! Extremely disappointed if I could give them negative stars I would that's how frustrated I am! The representative that I spoke to even admitted that my photos were dark and still the issue has not been resolved and I am still trying to get a hold of someone who can give me an answer! I even was willing to compromise the size of the blanket to hope for the pictures to look nicer!

First and foremost I am extremely thankful that you have a understanding staff. Angelina has helped so much. I too love the chat bar because I was at work and really can't always get on the phone.

Angelina help expedite my blanket that I created for my boyfriend who is in the Navy. He deploys sometime this month. The standard shipping would have been too late for him to receive. I wouldn't have been able to send it to him either. She went above and beyond and found a solution.

Just recently my boyfriend won full custody of his two daughters and just before Christmas too! This is the first deployment of having custody so I know it will be hard, especially being away for Fathers Day and just wanted him to have something special to remember home. Because of Angelina and your team going above and beyond I will be able to wrap it and send it underway to him.

Thank you again!

After purchasing a Groupon for this company, I quickly found out that it is very difficult to create a photo blanket. I worked for T hree days trying to figure it out by chatting with a representative or emailing customer service, I still couldn't create a blanket. They told me to use Google Chrome, to create an account, and to create the blanket off of a computer instead of a mobile device. I did all three, but was still unsuccessful in getting any pictures to move to the project. Groupon was wonderful refunding my money, however, I strongly suggest to use collage.com instead. They are easy to create and the quality is wonderful!

I was sent a shipping confirmation email for Order *******. The email has a spot for "track shipment", But there is no tracking information in it? How could they send an email with a blank tracking number? They need to take a look into this and get this fixed.
I paid $5.99 (9 CAD) for shipping itself so there should be tracking at minimal.
There is no way for me to know whether they have officially shipped off the package or not. I am hoping my package does not get lost since I am unable to track it. Unfortunately, I will need to file a dispute through PayPal if it does end up getting lost.

Ordered name labels for my daughters. Received most (not all of the labels) I ordered as well as some labels for some other little boy (that I obviously did not order). So we were missing some of our labels and this little boy is probably missing some of his. I took the time to write a detailed (and very nice) note to customer service (along w/ photos of the labels and all order numbers) alerting them of the mix up. It has been over a week and I have heard NOTHING from them. I would never use a company that cannot get back to me in a week to correct THEIR error.

I was thinking of a nice Christmas gift for my two kids and a friend of mine recommended the personalized children’s book from Dinkleboo. So, I decided to check them out. I found out that they do sell personalized children’s books and that made me happy. And the prices are quite reasonable. I also love that fact that my kids would surely love having books that they can really call their own. So, I ordered two books for my kids. The delivery arrived on time. I was able to gift wrap them and placed them under the Christmas tree. I am very pleased.