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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I got this for my dad. I made a book with Old school pictures of him. Pictures he thought was long lost He was sooo stoked! The photos were clear, the paper used was good quality. Thank you guys!. I'll definitely return for more.
These would have to be the worst labels I have ever purchased. The colour disintegrates in the dishwasher - (eco setting and in the top shelf). I've tried to contact customer service without any response. Whilst the labels look nice on paper, they do not work as advertised. Buyer beware. Update, customer service has now contacted me and will be doing a reprint as they feel it could be a faulty batch. I have to wait and see.
Hello Jennifer,
We apologize you were not satisfied with your labels. As long as you are washing them in the coldest possible settings, they should last multiple washes. We do see one of our Australian representatives is currently assisting you. Please let me know if you have any additional questions. Thank you, and have a great week!
Best regards,
Jennifer
I just bought 3 books and were they a hit with the kids and parents! Everyone enjoyed the beautiful graphics and the kids loved hearing their names!
Hello Ginny!
We appreciate the kind words! We always endeavor to produce high quality items that the entire family will enjoy! We look forward to working with you in the future! From all of us at Dinkleboo, have a fabulous day!
Best regards,
Jennifer
Thank you So much for my Granddaughter's fantastic book.It was everything I hoped it would be and more.It was such a delight to read it to Granpa, who stars in the book, for the very first time and watch his face, now can't wait to read it to Grace.The overall quality is first class and so well packaged for posting. Well done from a Very Happy Gran in Scotland. Will use your Company Again!
Good morning Pamela!
Thank you for letting us be a part of you and your grandchildren’s lives! It’s wonderful to hear how well our books have resonated with our customers! Check our site often, as we are continually releasing new titles! Thank you for your patronage, and have a beautiful day!
Kind regards,
Jennifer
My granddaughters loved the personalized books. The illustrations are cute and colorful. Thank you for a wonderful product!
Hello MaryAnn!
Thank you for the 5-star review! We take great pride in our personalized products, as your words mean a great deal! We hope you continue to enjoy our products, and have a fabulous day!
Best regards,
Jennifer
I purchased this blanket with a Groupon and I wasn't sure how well it would come out because I never purchased an item like this before. My daughter LOVES blankets and she had recently moved out of state from me. So I thought this would be a great idea as a gift for her to have some pics from home on a blanket. It was really easy to design the blanket with the pics I wanted. If the pic was too blurry they wouldn't allow it to be put in the spot I chose due to they knew it wouldn't look its best. Seeing it on the computer set up the way I liked with all the pics I liked was cool. But it doesn't give it any justice as seeing it in your hands. It was shipped extremely fast & I couldn't wait to open it & see how it looked completed. WOW was my first thought! It was just breath taking on how well the pics look on the blanket and the vibrancy of the colors was AAA+++! I CAN'T GIVE THIS PRODUCT A GOOD ENOUGH REVIEW BECAUSE IT IS JUST REMARKABLE AND AMAZING HOW BEAUTIFUL & WELL CRAFTED IT IS! I almost didn't want to give it to my daughter! I WILL DEFINITELY BE PURCHASING MORE BLANKETS FROM DINKLEBOO IN THE FUTURE! LOVE, LOVE, LOVE IT!
Hello Michelle!
Thank you for the heartfelt review! We are absolutely thrilled to hear you love your photo-blanket! We always strive to go above and beyond your expectations! In our opinion, a photo-blanket is a wonderful way to feel the most important people in your life are close by. We can’t thank you enough for the review, and hope to work with you again!
Warm regards,
Jennifer
I ordered 4 soft cover books. One was for my son and the other 3 are birthday gifts. My son loved his book and the mother of 2 little boys also loved their books. I have not given the last book yet. The mom of the 2 little boys was so impressed that she asked for the information so that she can order more books. They all turned out super cute, and are great quality. The kids loved to hear/read their names throughout the story. I love that some of books have the option of adding mom, dad, a family member, or friend. It was also great that I could select the skin tone for the books, that is an option that I have never seen for personalized books. I was also impressed with how quickly they were printed and shipped.
Hello Dawn!
Thank you for your glowing review! We greatly appreciate you spreading the word of our wonderful books to your family and friends! Always make sure to check each of our books, as our options vary by title. If you ever have any suggestions, we always love hearing from our customers. We can be reached at [email protected], attention Jennifer. Thank you for your continued support, and have a fantastic week!
Best regards,
Jennifer
I ordered several books for each of my grandchildren, and I love every book they received! The stories have their name throughout, not just on the cover or one page. I will be ordering more books for birthdays and Christmas, and probably the coloring books, just for fun! Children will love these books, and so will adults, they are wonderful!
Hello Cindy,
Your comments mean a great deal to our company! We always endeavor to provide our customers with personalized products that touch their hearts! We hope your grandchildren enjoy them for years to come!
Warmest regards,
Jennifer
I've ordered several books for my granddaughter. She is just an infant but I hope to have most of your book collection by the time she's two. My daughter is a second grade teacher and even though she is only 3 months old my daughter reads to her every nite. My daughter thinks that they are amazing story lines and written well. She will have then forever.
Hello Cathy!
We are delighted you enjoy your Dinkleboo books! It’s wonderful to hear they have been a hit with the entire family! Just this week, we have released our newest title, “The Dinosaur!” Please let me know if you have any questions regarding our titles. I can be reached at [email protected], attention Jennifer. We look forward to working with you again, and have a great day!
Kind regards,
Jennifer
I married my high school sweetheart. We shared our first kiss under a tree like this. This is a perfect card for Valentines Day. This card has brought back so many wonderful memories! I just love your cards and give them for special occasions. Thank you!
Hello Nancy!
Thank you for sharing your beautiful story! We are truly honored for you letting us into your lives! We hope you and your recipients enjoy them for years to come! We thank you for your patronage, and have a fabulous day!
Kindest regards,
Jennifer
They are always on time. Quality of the product is excellent. Only thing more pre-approved teen designs may be. But overall excellent.
Good Morning Nuria!
Thank you for the kind words! We always do our best to ensure our customers are satisfied during the ordering process! We are definitely looking into adding more teen items to our site! Please check back often, as we are always launching new designs and items! Thank you for your continued support, and have a great week!
Warm regards,
Jennifer
The name labels we ordered came quickly and were true to image on site. Very happy. The mini labels ate the perfect size for labeling food containers for lunch bags, mittens, pretty much anything. We haven't used them on clothes that get washed regularly though.
Good Morning Colleen!
We appreciate your review! When creating your items, they will always print exactly how you are previewing them. Our mini labels are a popular item, and will hold up in cold water for multiple washes! If you are looking for clothing labels, we suggest trying our iron-on labels. Please let me know if you have any questions! Thank you, and have a fabulous day!
Best regards,
Jennifer
I love all the books from this site!
I always give my Grandchildren books with their names in them-
And they love reading them!
Hello Gayle,
Thank you for your continued business! We see you have ordered many story books from our site, and hope all of your grandchildren love and cherish them! Just this week we have introduced our newest book, “Pirate Adventure.” This story takes the child on an adventure with their grandfather looking for lost treasure! We look forward to working with you in the future, and have a wonderful day!
Kind regards,
Jennifer
This blanket is simply amazing! It's easy to design and shipping was quick. A lot of people I know now want to order their own lol. The layout of the photos is exactly how I wanted them, and they show as clear as the water here in Hawaii! I'm definitely ordering again.
Hello Brittany,
It’s fantastic to hear you enjoy your personalized photo blanket! These make a perfect gift for any occasion! They have been a hit with my daughter’s volleyball team! Please let me know if you ever need any help creating your items! I can be reached at [email protected], attention Jennifer. From all of us at Dinkleboo, have a great day!
Kind regards,
Jennifer
This is a wonderful purchase these are colorful, interesting stories which include your child's name. I purchased two books and certainly intend to purchase more.
Hello Michelle!
We appreciate your thoughtful review! Check out our newest book, “The Little Red Fire Truck!” This book is a story about your son or daughter being a Little Red Fire Truck who loves to help people! If you have any suggestions for new stories, please contact us at [email protected], attention Jennifer. We hope you continue to enjoy our products, and have a fabulous day!
Warm regards,
Jennifer
Order the book for my nephews birthday love it. Then I order another for my kids sister love love love it
Hello Janica,
Thank you for your positive review of our products! Our book selection is growing every year, so we know there will be a story suitable for most any child! If you have any suggestions, we would love to hear from you! We can be reached at [email protected], attention Jennifer. We appreciate your continued business, and have a wonderful weekend!
Warm regards,
Jennifer
Affordable, quick, and beautiful. My grandson will love this. Can't wait for his birthday next month.
Hello Dee!
We love to hear from our customers, and appreciate your 5 star review! Our Underwater Adventure book is one of our more popular titles, and we know he will love it! We hope he has a fabulous birthday and from all of us at Dinkleboo, have a fantastic day!
Best regards,
Jennifer
Purchased the 10 tallest buildings coloring book for my 10 y/o granddaughter for Valentines Day. The story is interesting and educational about buildings all over the world. Also bought her color markers. She loved that her name and her sister's name was all throughout the book. Great buy
Good morning AnneMarie!
We are ecstatic you and your grandchildren loved our story coloring books! They are a relatively new addition to our site, and have been a very popular seller! If there is a certain story book you would like to see turned into a coloring book, please let us know! We always value our customer’s feedback! You can reach us at [email protected], attention Jennifer. Thank you for letting us into your home, and have a wonderful day!
Warm regards,
Jennifer
This was our second purchase and we were pleased yet again! Great product and value and my daughter loves her personalized books!
Hello Jeri,
We appreciate your review! It’s great to hear from our returning customers! Check your email weekly, as we offer our customers special discounts! We hope you and your daughter enjoy them for years to come! Thank you, and have a fabulous day!
Kind regards,
Jennifer
Easy to order, great price and fast shipping. My girls loved their books for Christmas! I love how I was able to personalize the books for them!
Hello Carrie!
It’s wonderful to hear your daughters loved their books! We understand personalized items can mean a great deal to a child! Check our site often, as we are always updating our selection! We appreciate your business, and have a great day!
Best regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Good Morning Tracy!
It’s fantastic to hear your father loves his photo-book! Photo-books are a great way to preserve old family photos and memories! We hope he enjoys it for many years! We truly appreciate your business, and look forward to working with you in the future!
Kind regards,
Jennifer