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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I love personalized kid books from Dinkleboo. They have high education information. My daughter love them and I am also addicted to it! I will continue to order more.
I sent these to my grandkids who live a distance away and when I got a call from my son he said all 3 grandkids were thrilled with the personalized books. When i inquired as to the quality of the books he said they were excellent, 'definitely keepsake' is how he phrased it.
Shipping was quicker than estimated and arrived well packaged and in good shape.
Overall a great buying experience. Highly recommended!
Hello Steve!
Your words mean a great deal to our team! Your experience is exactly what we strive for each and every time! We hope your grandchildren enjoy them for years to come!
Warmest regards,
Jennifer
I bought a book for my granddaughter who is 22 months and she and her mom love it. I recommend them and look forward to buying more books.
Hi Mary!
We truly appreciate your kind words! We just released our newest title, “The Easter Bunny” this month! Thank you, and have a great week!
Kind regards,
Jennifer
I've been buying these books for my grandchildren! Absolutely adorable! They love having stories where THEY are the main character! Excellent quality too!
Hello Carol!
Thank you for the kind words! It’s always a joy to hear how much children enjoy and cherish their personalized books! We hope you continue to enjoy our products, and have a great day!
Best regards,
Jennifer
This was my fourth time ordering labels for kids (my own and gifts) through Dinkleboo, and they have never disappointed! Vibrant colors, fun designs, and stay on products (ie kiddos' school belongings) very well, surviving washing and such!
Good afternoon Amber!
Thank you for your glowing review! We truly appreciate your continued support, as we are continually updating our label designs! If you have any recommendation, please contact us at, [email protected], attention Jennifer. Thank you, and have a fabulous day!
Warmest regards,
Jennifer
This was a fun gift all around! I loved creating it for my granddaughter and she lived receiving it! We will make the story come true!
Hello Barbara!
Thank you for your 5-star review! It’s always a special sight to see how our stories can mean a great deal to any child! We appreciate your patronage, and have a great day!
Kind regards,
Jennifer
I bought these books for my granddaughter. She was so excited that the horse in the book had the same name as the horse she rides! She loved the books
Hi Diane!
Thank you for rating Dinkleboo.com! Our, “The Princess and the Pony” is one of our most popular titles! Many children love the ability to name the main characters! We thank you for your continued support, and have a wonderful weekend!
Warm regards,
Jennifer
I have purchased 6 personalized books for my grandchild! I'm beyond please with them! And hope to make this a tradition for holiday gifts!
Good morning Christine!
Thank you for letting us be a part of your grandchild’s annual holiday tradition! Check our site frequently, as we should have new stories by next holiday season! Thank you, and have a fabulous day!
Kind regards,
Jennifer
Love the 2 book I ordered for my grandson so much I will definitely be ordering more. The process was pretty easy up til check out then it got a little confusing. Take extra time and proof read and you should have no problems. Unlike several reviews about shipping time, I believe I recieved my full order with in 15 days from placement.
Hello Vicky!
Thank you for the kind review! We are happy you are satisfied with your books, and hope your grandson enjoys them for many years! Please let me know if you ever need any assistance while creating your products.
Best regards,
Jennifer
I sent a personalized book to my grandson and received a picture of him with the book along with the biggest smile one could have.
Good afternoon Jane!
Your words mean a great deal to our company! Knowing our books produced such a lovely reaction is priceless! We look forward to working with you again!
Warmest regards,
Jennifer
I received the book quicker than the estimated time I was given when I placed my order. The book is good quality and the colors are so vibrant! My grandson will definitely love it!
Hi Heather!
We are sure your grandson will love his book as well! We always do our best to create and ship our products as soon as possible! We appreciate your patronage, and have a wonderful day!
Best regards,
Jennifer
My 4 year old grandson absolutely love his book. He took it to school for reading time. Fast shipping, vibrant colors. Great deal!
Hello Niya!
Thank you for your glowing review! I’m sure his classmates enjoyed his book as well! Please let us know if you ever have any questions!
Kind regards,
Jennifer
It is such a joy to watch the faces of the little ones that I have gifted these books too, this is my second year of purchasing them for gifts, They are colorful and so much fun for children to read over and over again.
Good afternoon Tracy!
It’s wonderful to hear how much our books mean to your recipients’! Check your email often, as new books are being released! We appreciate your business, and have a fabulous day!
Warm regards,
Jennifer
I brought this book for my 2 year grandson, he loved seeing his name in the book The book ships very fast.
Hello Gwendolyn!
Thank you for the review! We always endeavor to produce quality items that touch our customers’ hearts. From all of us a Dinkleboo, have a wonderful day!
Best regards,
Jennifer
I enjoy the looks an reactions received from children when they see their name featured in the story, especially kids with unique names. It's so rewarding and worth the purchase. I have ordered several personalized books and have referred others.
Good morning Alice!
We always love to hear how well received our personalized stories are with children! Thank you for the referrals, and we look forward to working with you again!
Warm regards,
Jennifer
I had a wonderful experience ordering your personalized children's books online. My grandchildren LOVE them. They are beautiful, well made books. The books are a great value, your customer service is excellent, and your shipping timely.
Hello Nathan!
Thank you for the kind review! We take great pride in our personalized stories, and it’s wonderful to hear you and your grandchildren love them! Thank you, and have a great day!
Kind regards,
Jennifer
Very pleased with my son's personalized book. It has very cute story. I liked it so much that I ordered 9 more books after receiving the first 4 books I ordered from them.
Hello Leliape!
Thank you for your review! With 59 books and counting, there is a story for any child! Please let us know if there is a story you would like to see!
Best regards,
Jennifer
My 3 year old grandson loves the book about the Race Car. He is so excited his name is in the book, and we have to read it daily! Also he learned the lesson about playing fair! Pictures are colorful quality is great. I got paperback. I also got the Red Shoes for one year old granddaughter. Cute story.
I will be buying more for gifts. We love to read.
Hello Elie!
We appreciate you taking the time to review our site! It’s lovely to hear you had such a great experience reading to your grandchildren! Our personalized storybooks provide life-long lessons to children of any age! Please let us know if you have any suggestions for new titles. We can be reached at [email protected], attention Jennifer. Thank you, and have a great week!
Kind regards,
Jennifer
Loved the books I received and the delivery time was perfect! My only request is a bigger variety such as Valentines theme, Thanksgiving,... all the holidays. I only saw a xmas theme.
Hello Katherine!
Thank you for the compliments! We are continually working to provide our customers with a variety of products for all holidays. Check our site often, as new products are being continually released. We thank you for your continued support, and have a fabulous day!
Best regards,
Jennifer
Quality and age appropriate product marketing, writing style & illustrations are suitable for intended audience, quick service, love the personalized dedication page.
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hello Tyna!
Thank you for the review! Check out our books with the, “learning” icon, as they teach your children important life-long lessons! If you have any suggestions for other leaning books, please email us at, [email protected], attention Jennifer! Thank you, and have a great week!
Best regards,
Jennifer