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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I bought this book for my first granddaughter for part of her baby shower gift. It is very well made and is so cute. I think she will love it for years. Something special for her to keep.
This book was ordered for my newborn daughter. It is very colorful, and put together nicely. This is a quality product, and will definitely be a great personalized memory for my daughter when she gets older. Thank You for giving me that memory Dinkleboo!
Hello Craig!
Thank you for the kind review, and congratulations on your newest addition to your family! We thank you for letting us share in this special moment! Please let us know how your daughter enjoys her book once she gets older! Dinkleboo wishes you and your daughter a wonderful day!
Warmest regards,
Jennifer
Awesome Job! Received my book that I purchased for a family member, the colors are beautiful. She will love to see, hear and read a story with her name imprinted.
Good morning Genette!
Thank you for your feedback! It’s great to hear you were able to get your situation resolved. As for your dedication page, we believe you may have edited your book, which caused the issue. As long as you are seeing the dedication page at checkout, it should print. I did check your order, and did not see a page added. If you would like to speak to me further, please email me at, [email protected], attention Jennifer. Thank you for choosing Dinkleboo, and have a wonderful week!
Warm regards,
Jennifer
I love my personalized storybook. I bought it as a gift for my friends daughter. It turned out so well I bought a second book for her brother.
Hello Mekesha!
Our personalized story books make great gifts for any occasion! We love to hear how they have been such a hit with your family and friends! We appreciate your patronage, and have a fabulous day!
Kind regards,
Jennifer
I ordered two books for a coworkers children. I was pleasantly surprised at how awesone they turned out and how quickly they got to me. I will definitely be ordering more of these in the future!
Good morning Sarah!
Thank you for the phenomenal review! It’s wonderful to hear of your extremely positive experience with our company! We can’t wait to work with you again!
Warmest regards,
Jennifer
Couldn't resist these adorable personalized books at the promotion price!
Great variety to choose from.
Received the books and they are precious.
Hello Leesha!
Thank you for taking the time to review our site! With 60 books and counting, there is sure to be a story for any child! We hope you enjoy your products, and have a fabulous day!
Kind regards,
Jennifer
I absolutely love how this book turned out. We got it for a friends kid and now I must get one for my little one!
Hi Kathleen!
Thank you for the positive review of our story books! We look forward to working with you again!
Warm regards,
Jennifer
These books are great. I am also saving them for when my grandson grows up he can have them. I even had his name put on them
Good morning Shirley!
We truly appreciate your positive feedback! We hope your grandson enjoys them as well! Thank you for your continued support, and have a great day!
Best regards,
Jennifer
I came across this site on Facebook. I ordered a personalized book for a baby shower. My order arrived quickly. The mother-to-be was delighted to see her new baby's name on the front cover of the book!
Hello Karen!
Thank you for the review! We have many gifts that would be wonderful for special events such as baby showers. It’s great to hear our personalized story books were such a hit! Check our Facebook site often for our newest deals!
Kind regards,
Jennifer
I use the mini labels for my daughter's things that I send to school. Dinkleboo's site is easy to maneuver and the ordering process is super quick. Shipping was really fast!
Hi Barbara!
Thank you for the 5-star review! It’s great to hear you enjoy our mini labels! Please contact us if there is a new design you would like to see! I can be reached at [email protected], attention Jennifer. Thank you, and have a wonderful day!
Warmest regards,
Jennifer
I received my order on time and in great condition. My Granddaughter Gunner was so tickled to see her name on a book, it was priceless!
Good morning Jeri!
We always love to hear children’s reactions to our story books! We hope Gunner enjoys it for years to come! Thank you for your continued business, and have a fabulous day!
Best regards,
Jennifer
I was overly impressed with the books I ordered. I was also very happy with the pricing, good quality at a very fair price!
Hello Lori!
Thank you for your kind review! We are ecstatic you enjoy our products, and hope to work with you again! Please reach out to us if you ever need assistance!
Warm regards,
Jennifer
Was very easy to navigate on the site. I received a wonderful deal on Groupon and was able to apply my discount without any problems.
Good morning Donna!
Thank you for choosing Dinkleboo.com! Our fabulous support team is always here to assist you, no matter how small the issue. We can be reached on Live Chat, as well as [email protected]. Thank you, and have a great week!
Kind regards,
Jennifer
I love every book I order form Dinkleboo! The quality is amazing. The colors are vibrant. I images are beautiful. And my favorite is that they are personalized. On top of that,, the delivery is fast. I know my godsons will enjoy these books for many years. Thank you Dinkleboo for the great product and amazing service!
Hi Iraida!
Thank you for purchasing our personalized story books! We always endeavor to produce a quality product you and your recipients will love! From all of us at Dinkleboo, have a fabulous day!
Best regards,
Jennifer
From ordering, to review to receiving - Could not be happier and the book is absolutely adorable and the colors are bright and beautiful! Ordered for my Granddaughter's 1st birthday that isn't until June 30th, but wanted to get it ahead of time just in case of delays! Surprise to me but ordered it and it was delivery within 10 days I think. Am planning to order many more. And highly recommend for any child as there are so many options! Boys and Girls... anything to get a child reading and on their way to success is priceless!
Good afternoon Darleen!
Thank you for your glowing review! Our team is thrilled to hear about your experience! We wish your granddaughter a happy birthday, and hope she loves her book!
Warmest regards,
Jennifer
From ordering on the website to receiving the books in the mail, the process was so easy. The books are colorful and cute.
Hello Gayle!
Thank you for the feedback! We love to hear about our customers positive experiences! We appreciate your patronage, and have a wonderful day!
Kind regards,
Jennifer
These books will be a big hit with my grandkids. My grandkids will love the stories that they are starring in!
Good afternoon Lynn!
We appreciate the kind words! Please let us know how your grandchildren enjoy their books! Thank you for choosing Dinkleboo, and have a great week!
Best regards,
Jennifer
UNBELIEVABLE. THIS IS ONE OF THE GREATEST THINGS EVER. I THINK I HAVE ORDERED 10 OR MORE PERSONALIZED BOOKS SO FAR FOR MY 1ST GRAND DAUGHTER WHO IS ONLY 3 MONTHS OLD RIGHT NOW. SHE ALREADY ENJOYS THEM READ TO HER AND LIGHTS UP EVERY TIME SHE HEARS HER NAME IN THE BOOK. THANK YOU SO MUCH.
Hi Selina!
Thank you for writing such a touching review! It truly is a wonderful feeling knowing how much our personalized books mean to your family! We hope to see you again! Thank you for your business, and have a fabulous week!
Warmest regards,
Jennifer
I ordered the books for my new grandchild- my daughter in law loved them so much and said that was the best present she has ever received! We will definitely be filling his little "library" with more!
Good morning Diana!
Thank you for the amazing story! With almost 60 personalized books there is sure to be a wonderful story for any child! We look forward to working with you again!
Best regards,
Jennifer
They have a wide variety of products that are of good quality and great appeal to everyone. Check out their web site - I am sure you will find something you love and want to buy.
Good morning Marna!
Thank you for the 5-star review! Our site has a great range of products for children of all ages! Check out our, “occasions” section for specialized holiday products! Thank you for your support, and have a fabulous day!
Warm regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hi Janice!
We appreciate your kind feedback! We hope she enjoys it as well! Thank you for your continued support, and have a beautiful day!
Best regards,
Jennifer