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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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The book was so perfect, my granddaughter has an unusual name which I will never see anywhere else. The story was adorable. Customer service was great. Planning on ordering books for my other grandchildren.
Hello Susan!
Thank you for your 5-star review! Our customer service team always loves to hear they were able to assist you! Check our Facebook page for special deals on our storybooks (https://www.facebook.com/dinkleboo/)! We look forward to working with you again!
Kind regards,
Jennifer
The book was adorable! I love the fact that I could personalize it for my son with anything I wanted on the dedication page. It arrived sooner than expected. My son will have his special book forever and know that mommy and daddy made it just for him.
Good afternoon Maria!
We can't thank you enough for sharing your touching story! Dinkleboo takes great pride in helping create memories that touch your heart! We hope you continue to visit us, and have a fabulous day!
Warm regards,
Jennifer
I ordered 3 of the books for great grand-daughter to be. The ordering process was very easy and the books came quickly. They are so cute and well done.
Good afternoon Peggy!
Thank you for your glowing review! We endeavor to give you a fabulous experience each and every time you visit Dinkleboo! Please check your email for our latest deals! We thank you for your continued patronage, and have a great day!
Best regards,
Jennifer
I brought this for my first granddaughter for Easter but was so excited about it, I gave it to her early. She loved it. I know she will cherish it always
Hello Wanda!
It's marvelous to hear your granddaughter loved her Easter book, as it is one of our newest arrivals! Please let us know which holiday you would like to see next! If you have any suggestions, please email me at [email protected], attention Jennifer. Thank you, and happy Easter to you and your family!
Best regards,
Jennifer
I bought two books, delivery was quick and package arrived with no problems. My niece loves her book!
Hello Daniela!
We see this was your first order with Dinkleboo, and are elated you enjoyed your experience! Please check out Facebook page for exclusive deals, (https://www.facebook.com/dinkleboo/)! Thank you for your business, and we hope to work with you again!
Best regards,
Jennifer
Very nice, high quality product. Fast delivery! My granddaughter will love this coloring book with a story and her name in it.
Hi Eve!
Thank for choosing our personalized coloring books! I have several myself, as they have been a hit with the entire family! Which of our storybooks would you like to see made into a coloring book next? We would love to hear from you! I can be reached at [email protected], attention Jennifer. We wish you and your family a beautiful day!
Warmest regards,
Jennifer
I love the book i bought for my daughter and also for her friend. The books look great and the colors are bright and eye catching.
Hi Melva!
Welcome to the Dinkleboo family! We take great pride in our personalized storybooks, and always love to hear our customers reactions! Check our Facebook page for new and exclusive deals, https://www.facebook.com/dinkleboo/.
Kind regards,
Jennifer
I send my Godsons these with both of their names on them so my sister-in-law and my brother can put them on all of their bottles, bags, backpacks, lunch, pails, snack containers, basically everything that goes to daycare! Nothing gets missed placed at daycare because they know that these belong to them. They are dishwasher safe and they are long-lasting. I absolutely love them! I even bought them for me to label my smart phone, iPad, computer, and all of my supplies that are on my desk at work :o)
Hello Christina!
Thank you for your continued support of Dinkleboo! It's wonderful to hear you were able to utilize our name labels in such exciting ways! If you have any ideas for new label designs please email me, as we love to hear from our customers. I can be reached at [email protected], attention Jennifer. We hope to see you soon!
Warm regards,
Jennifer
Our 6 year old grandson loves reading these books with his name. The stories are well written and colorful.
Good morning Judy!
Thank you for sharing your review! We hope your grandson enjoys them for many years! Thank you, and have a wonderful day!
Kind regards,
Jennifer
Loved it, ordering larger one. My mom loved hers. I'm ordering one for the grandkidz with all their ccousins pictures on it.
Good afternoon Patricia!
Thank you for the gracious words! We love to hear how much your photo-blanket means to you and your family! Check our site often for our newest deals! From all of us at Dinkleboo, have a fabulous weekend!
Best regards,
Jennifer
I am in love all the products Dinkleboo offers. I have bought from personalized labels for my daughter's school materials to labels for her sweaters, Christmas tree ornaments, and snow balls. The quality of the products is great and shipping is very fast. I highly recommend this store.
Good morning Maggie!
We thank you for the kind words! It's great to hear from our returning customers, as we endeavor to provide quality products and services each and every time you visit Dinkleboo.com! Please let me know if you ever need any assistance; I can be reached at [email protected], attention Jennifer. We hope you and your family have a beautiful weekend!
Warm regards,
Jennifer
I have ordered several times and I love the books. I had one issue, contacted customer service and it was resolved immediately resolved.
Good morning Sally!
Your words mean a great deal to our support staff! We will always try to work with you no matter how small the issue! We can be reached at [email protected], or by using our Live Chat feature! We thank you for your continued support, and have a great weekend!
Kind regards,
Jennifer
My grandkids love their books they thought it was awesome that their names and Papa was in it couldn't have been more pleased for their reactions
Hi Cindy!
We always love to hear children's reactions to our story books! We have just released our newest book celebrating the Easter holiday! Thank you for visiting Dinkleboo, and have a wonderful day!
Kind regards,
Jennifer
Great books like how your name and the baby names is in the book, I order 2 books for my grandson for Easter One Easter book
Hello Jody!
It's great to hear you enjoy our newest book! Check out site often for new items and fabulous deals! Have a wonderful day!
Best regards,
Jennifer
Books were awesome and actually better than I expected and delivery was very quick. I have recommended dinkleboo to other grandparents. I wish I had done the dedication page but I will on next order.
Good morning Nancy!
We appreciate your feedback! Check our site often for the newest deals! Thank you for recommending our site, and have a wonderful day!
Best regards,
Jennifer
My 3 year old loves her book and wants to read it everyday. She even took for show and tell at daycare. Recommend to anyone that has kids or nieces or nephews.
The best photo books ever. Will be getting more soon. Both photo books are exactly what I wanted thanks.
Good morning Lacy!
Thank you very much for letting us share in your special memories! Our photo books can help capture any special moment! We hope you enjoy your memories for years to come!
Warmest regards,
Jennifer
Wonderful keepsakes. I ordered two books for my nieces. I was totally delighted when I receive them! My nieces Love the books! And they're wonderful keepsakes! I highly recommend anyone to order these books. They are truly delightful!
Hello Lori!
Thank you for your heartfelt review! We are honored your family cherishes our books! If you have any suggestions for new titles, please contact me at, [email protected], attention Jennifer. Have a beautiful day!
Kind regards,
Jennifer
Bought a book as a gift for our nephew. It shipped quickly, and arrived at his house a few days later. He has loved reading it. We'll definitely buy others for other nieces and nephews in the future
Hello Carla!
Thank you for shopping with Dinkleboo.com! We love to hear how much your nephew enjoys his book! Be sure to check out our newest title, “From A to Z!” We hope you have a wonderful day!
Warm regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hello Donna!
Your review is greatly appreciated! Please check your email, as well as our site for new and exciting deals! We appreciate your continued support, and have a wonderful day!
Kind regards,
Jennifer