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Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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Angel really is an angel. This person went above and beyond to not only ensure customer satisfaction, but customer appreciation! She persevered, and stuck with it until the situation was resolved. I have never had such amazing service and because of that, I would definitely endorse your company. It is an example for all companies to follow!
The hard cover book is the perfect size and the colors are vibrant! Absolutely love this book. Both my grandson and granddaughter are loving the stories about them!
Good afternoon Cheri!
We are elated to hear you and your family enjoy our personalized storybooks! We hope you continue to use Dinkleboo, as we are expanding our product line every year! Dinkleboo wishes you and your family a wonderful day!
Warm regards,
Jennifer
Ordered some personalize labels for my boys and theybweee spectacular as well as some personalized books! The boys loved both
Good morning Jenn!
Thank you for the kind words! Check out Facebook page for new and exclusive deals (https://www.facebook.com/dinkleboo/)! We thank you for supporting Dinkleboo, and we hope you and your family have a fabulous weekend!
Best regards,
Jennifer
I had a great experience with Dinkleboo! The stickers showed up promptly and with perfection! Nicely done! I will certainly do business with you again!
Good morning Sarah!
Thank you for the positive review of our name labels, as they are one of our more popular items! If you have any ideas for new design templates please let me know! I can be reached at [email protected], attention Jennifer. It was our pleasure to serve you, and have a wonderful weekend!
Kind regards,
Jennifer
I really like how easy it is to order books and personalize them. The are great stories to read to the children with them as the star.
Hello Annette!
It was our privilege to do business with you, and it would be our pleasure to continue serving you! We thank you for visiting Dinkleboo.com, and hope to see you again!
Best regards,
Jennifer
Both my grandchildren have uncommon names. It is so wonderful to be able to order them something so personalized. The books are adorable and wonderfully illustrated and my grandchildren love them.
I've purchased four if these books and it won't be my last.
Hello Marcia!
Thank you for your marvelous review! Please check our site for our newest book, "The Magic Red Door!" It's a story about your grandchildren going on an adventure through a Magic Red Door! It was our pleasure to serve you, and we hope you have a fabulous day!
Warm regards,
Jennifer
Such a cute idea and price was right. Very fast shipping! Books are nicely illustrated and sturdy for soft cover books.
Hi Kathy!
Thank you for your review, as it was our pleasure to serve you! We hope you and your family enjoy them for years to come!
Warmest regards,
Jennifer
I've ordered two books so far for my grandbabies and they're just wonderful. Cute stories and very colorful. I will be needing four more and can't wait for them to receive them. Thank you so much
Good afternoon Donna!
We appreciate your 5-star review! Your comments mean a great deal to our creative team! Please let us know if there is a story you would like to see. We can be reached at [email protected], attention Jennifer. Thank you for your continued patronage, and have a beautiful day!
Kind regards,
Jennifer
Dinkleboo was so great with the production of the book about my son! I made sure to do a dedication page and I'm so glad that I did! My son will read this book for years to come. I'm very happy with this book and will be ordering again :)
Hello Brittany!
We thank you for the heartfelt review! A dedication page is a great way to express your love to your child! We hope to see you again, and have a wonderful day!
Best regards,
Jennifer
We love these personalized story's. We are enjoying reading more than ever. My 4 year old loves seeing his name on the cover and is learning words as we read. We'll buy more for sure.
Hi Ronda!
We agree, reading a personalized story is a great way to bond with children! Check our site often for our newest releases! Thank you for giving us the opportunity to serve you, as we look forward to working with you again! Dinkleboo wishes you and your family a fantastic day!
Warm regards,
Jennifer
I used it for my second and fifth grader auction item for school!
It was so easy and fun!
Loved the product and color definition on the photos!
Thank you for making it soooo easy to do!
Hi Shana!
What a great idea for a school auction item! We hope whoever won enjoys their blanket! It was our pleasure to serve you, and have a beautiful day!
Best regards,
Jennifer
Fabulous quality! My son loved not only the story, but enjoyed seeing his name throughout the story.
The quality of the book was wonderful and the bright pictures were so fun.
Good afternoon Sarah!
Thank you for giving us the opportunity to serve you! Your continued support of Dinkleboo means a great deal to our team! We hope your son enjoys his book, and have a fantastic weekend!
Warm regards,
Jennifer
Berry Patch Early Learning Center uses your personalized labels for our new clients. Our families love the surprise of having their child's name on the bright, cherry, and durable labels that allow them to personalize all of their child's belongings!
Hello Holly!
It's wonderful to hear Berry Patch Learning Center uses our labels! It was our privilege to do business with you, and it would be our pleasure to continue serving you. Thank you for your continued patronage and have a fabulous day!
Best regards,
Jennifer
I discovered Dinkleboo though Groupon and ordered a book for my new grandson. My daughter and son-in-law (who are a bit hard to please) were absolutely delighted with the personalized book for their new son. So Dinkleboo, thank you so much for your wonderful product and service.
Good afternoon Sam!
Thank you for letting Dinkleboo share in such an important moment in your grandsons life! We hope he loves and cherishes it for years to come! Dinkleboo wishes you and your family a wonderful day!
Warmest regards,
Jennifer
Both books were bright and delightfully illustrated. The kids loved seeing their name in print! I appreciated the personality note also!
Hi Rosalind!
Thank you for taking the time to review our site! It was most definitely our pleasure to serve you and your family! If we can be of further assistance, please let us know!
Warm regards,
Jennifer
I was surprised what beautiful quality came at such affordable prices. I bought one book for each of my 3 grandsons that aligned with their age and interests. One of my favorite features is the dedication page (offered at no extra charge). You can even use emojis in your message. The only thing I wish I had remembered was to include the date so the boys would know when we gave them the books. I'm a fan for life!
Hello Deb!
We thank you for your fantastic review! Please check our site, as we are offering a very special offer! Thank you for your support, and have a fabulous weekend!
Kind regards,
Jennifer
I ordered a personalized book for my child and I loved it! I love how there were different types of books to choose from. Absolutely amazing and arrived as expected!
Hello Zulema!
Thank you for the kind and sincere review! With over 60 books and counting there is sure to be a story for any child! Please check our Facebook for exclusive deals, (https://www.facebook.com/dinkleboo/)! It is our pleasure to work with you, and have a fabulous day!
Kind regards,
Jennifer
My grandchildren love these books, I bought, especially because their names are in them. They tell a good story and the illustrations are very good and colorful.
Hello Charlotte!
Thank you for giving us the opportunity to serve you! We love to hear your grandchildren enjoy their personalized story books! If you have any suggestions for new titles, please contact me at [email protected], attention Jennifer. We look forward to working with you in the future, and have a beautiful day!
Best regards,
Jennifer
I ordered 2 personalized storybooks on a Tuesday, and received them on a Saturday (with standard shipping)! Also, I could not find the place to use a promotional code when I ordered online, so I contacted Dinkleboo, and in less than 24 hours, they applied my discount code, and adjusted my order so that I got a refund. I am very pleased with their service, and know my grandkids will love their books!
Hello Debra!
We appreciate you taking the time to review our site! If you ever need assistance, please do not hesitate to contact us on our Live Chat, or at [email protected]. We are always here to assist you! It was our privilege to do business with you, and have a fantastic day!
Best regards,
Jennifer
From the beginning to receiving my product the experience was easy, fast and just all around great. The book is beautiful, ordering was very easy and the delivery was speedy. Will definitely order again and recommend this site and product to anyone who likes quality product and great service. I am excited to give this gift to my precious grandson!
Hello Wendy!
It has been our pleasure to serve you! We appreciate your business and the confidence you have placed in us! We hope to be part of your family for years to come!
Warmest regards,
Jennifer
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cathy!
Thank for sharing your experience with our customer care team! Angel is one of our most seasoned employees, and always goes the extra mile for our customers! We are elated you had such a positive experience, and hope to see you again!
Best regards,
Jennifer