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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I have now ordered 5 books from Dinkleboo and I love them all! The kids love that their names are in the books! The books come very quickly and are great quality! I will continue to order birthday presents for all of my daughter's friends from here!
Hello Paige!
Thank you for your kind words! Your continued support helps us create exciting new stories for you and your loved ones! We hope to see you again back soon, and have a fabulous weekend!
Kind regards,
Jennifer
I love the book. It was very detailed and colorful. Great for a child. I would recommend this site to my friends and family
Good afternoon Diana!
Thank you for your 5-star review! Be sure to check our Facebook page (https://www.facebook.com/dinkleboo/) for exclusive deals! Thank you for your continued support, and have a beautiful weekend!
Best regards,
Jennifer
I got this drawstring bag for my grandson for Easter. Loved it and will use for summer camp soon! Worth the great price!
Hi Jackie!
We are delighted to hear you love your our personalized Easter bags! They can be used for any occasion and are sure to last! Thank you for your support, and have a great weekend!
Best regards,
Jennifer
I ordered two books and the ordering, shipping was no problem. The books I received are of excellent quality. I ordered a hard cover one and a soft cover one and while both are nice, I prefer the hard cover, so future orders will definitely be hard cover books. Such a great idea to put child's name as a character in the book. I personally like the cover page where you can put a special note showing who the book was from.
Good morning Celesta!
Thank you for your glowing review! With over 1 million books sold, our personalized books are on of our "must have" items! If you have suggestions for new titles, we always love to hear from our customers. I can be reached at [email protected], attention Jennifer. Thank you for giving us the opportunity to serve you, and have a fabulous day!
Warmest regards,
Jennifer
Ordered a personalized canvas bag for my granddaughter for Easter. Arrived just in time and was very cute!
Hi Robin!
Thank you for your review regarding our personalized Easter bags! They have been an enormous hit this year! Be sure to check our site for our Mother's Day items! Thank you for your patronage, and have a fabulous day!
Warm regards,
Jennifer
I have found that your company has a great selection of items that are of interest to me because I buy often for my great grandchildren.
Good morning Grace!
We truly appreciate your generous review! Be sure to check your email for our newest offers! We hope you enjoy your items, and have a wonderful day!
Warm regards,
Jennifer
I got 2 books for my grandson for Easter and we love them! I'm back for more! We want them all! These make perfect gifts for children of all ages! They feel so special being the mail character!
Hello Mary!
We are glad your family enjoyed our Easter books! Having a personalized item is sure to make any child smile! It was our pleasure to serve you, and hope to see you again!
Kind regards,
Jennifer
I was very pleased with my purchase. This is a great gift for kids to feel special imagining themselves as part of any awesome adventure in the Dinkleboo catalog!
Hi Max!
We appreciate your kind review! Be sure to check our kids coloring book section for coloring books of your favorite stories! Thank you for your support, and have a great day!
Best regards,
Jennifer
Arrived quickly and the book was perfect. My grandbaby loved it. Made a perfect Easter gift. Would definitely recommend these books.
Hello Tenille!
It's wonderful to hear your grandchild enjoyed their book! Hearing comments like these always puts a smile on our face! Thank you for the recommendations, and have a fabulous day!
Warm regards,
Jennifer
My baby loved all the books. They pictures were very colorful and bright and he/we also loved seeing and hearing his name as we read the stories!
Hi NaQuisha!
Thank you for sharing your experience! Make sure to check our Facebook (https://www.facebook.com/dinkleboo/) page for exclusive offers! We hope to work with you again in the future, and have a wonderful day!
Kind regards,
Jennifer
Everything I have ordered from Dinkleboo has been top notch. The monogramming has added that personal touch. I will continue to order from this company!
Good morning Maureen!
We are elated to hear you love our personalized Easter bags! Check our site every holiday, as we are continually adding new fun products! It was our pleasure to serve you, and have a great day!
Best regards,
Jennifer
I purchased the customizable drawstring bags for Easter for my sons. They shipped super quick, were awesomely priced and are great quality!
Hello Lindsay!
Thank you for the kind words! Our new Easter bags have been a huge hit! We hope to work with you again, and have a fabulous day!
Warm regards,
Jennifer
I purchased a voucher through another site to buy a Photo Blanket, It was easy to design clear instructions, contact with company great, looks amazing when it arrived will defiantly use them again
Hi Sian!
Thank you for the kind review! Our customer service representatives will always work with you no matter how small the issue! If ever need any assistance, please do not hesitate to use our Live Chat function or email us at [email protected]. We thank you for your continued patronage, and have a wonderful week!
Warmest regards,
Jennifer
Super fast shipping; great quality. Kids love reading the books about themselves! Planning on buying some more as gifts.
Good afternoon Deb!
We are thrilled to hear about your satisfaction with our products and service! Check our website often, as we are always releasing new products! If there is something you would like to see, please contact me at [email protected], attention Jennifer. Thank you, and have a beautiful weekend!
Kind regards,
Jennifer
I love the options available for labels - huge selection! Quick shipping is a plus. I will be ordering again for labels for my second child.
Hello Kate!
Thank you for the 5-star rating! We are elated you love our labels! Check our Facebook page for new and exclusive deals (https://www.facebook.com/dinkleboo/)! We hope you and your family have a wonderful holiday weekend!
Warm regards,
Jennifer
These books were for my grand daughters and it was so nice to have it personalized bringing them into the stories.
Good afternoon Michelle!
It's wonderful to hear you enjoyed our books! We always endeavor to produce high quality items along with a positive shopping experience! If you ever have any questions, please don't hesitate to contact me at [email protected], attention Jennifer. Thank you for visiting Dinkleboo, and have a great day!:)
Best regards,
Jennifer
I had a great experience. Got the book for my grandson with his name in book. Gave to him for Easter.
Hi Brenda!
Thank you for sharing your experience! Check our Facebook page for new and exclusive deals (https://www.facebook.com/dinkleboo/)! We hope he enjoys his book, and Happy Easter!
Kind regards,
Jennifer
My son couldn't have been happier for a book from mom and dad. Him being the main character his eyes grew wide with excitement. We loved it! Thanks Dinkleboo and Groupon!
Hello Amanda!
We truly appreciate your fabulous review! Your son's excitement means a great deal to our team! We hope to see you again in the future, and have a wonderful day!
Warmest regards,
Jennifer
The labels for my kids school lunches! They are durable and cute! My son loves his space ship stickers while my daughter loves the chevron.
Good morning Melissa!
Thank you for sharing your experience, as our name labels are one of our most popular items! If you have any suggestions for new designs, please email us! I can be reached at [email protected], attention Jennifer. We thank you for supporting Dinkleboo, and have a beautiful day!
Best regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hello Cheryl!
We are thrilled to hear about your satisfaction with our products and service! If you ever need assistance, please use our Live Chat feature, or email us at [email protected]. We hope you and your family have a fantastic weekend!
Best regards,
Jennifer