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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I bought three personalized books for my son and nephews and they love them! Best Buy yet! I will be ordering more for them all. Gifts came fast too!
I absolutely love everything about the book I ordered. I ordered one for a baby shower and another one for a birthday. I will definitely recommend it to everyone!
Hi Celestial!
Thank you for letting us share in these special occasions! Be sure to check out our selection for Mother's day! We hope you and your family have a wonderful weekend!
Warm regards,
Jennifer
I used Dinkleboo to make name labels for my daughter's food at daycare and they came out SO well! I loved the different design options, the colors and font choices and how easy it was to place an order via my iPhone!
Hi Elizabeth!
Thank you for rating our popular name labels! If you have an idea for a new design, please email us at [email protected], attention Jennifer! We hope to work with you again, and have a great night!
Best regards,
Jennifer
Great quality, colorful & fun illustrations. My grandson loves hearing his name read. Makes a wonderful gift
Good evening Joanie!
Thank you for recommending our fabulous personalized storybooks! It is our pleasure to work with you, and have a beautiful day!
Kind regards,
Jennifer
Love the custom books with my child's name we have two of them so far. Also love the labels that are washable and last a long time. They are great for school items, water bottles, and lunch containers, etc.
Hi Katrina!
Thank you for recommending our labels and storybooks! We have just released our newest book, "The Super Hero!" We hope to work with you soon, and have a fabulous day!
Warm regards,
Jennifer
I have been so happy with the last 3 books I ordered. This is a great gift for 0-5, pictures and story.
Hello Silene!
Dinkleboo truly appreciates your continued support! Be sure to check out our Mother's day gifts! Thank you, and have a wonderful day!
Kind regards,
Jennifer
I ordered 5 books from this company for my grandchildren for Easter. I ordered the hard covered ones because I wanted to be assured that they would hold up better as a keepsake over the years for them! The books are beautiful! I love the personalized story for them! I also looked for a better price which I found, totalling $15.00 each, that is for the hardcover! It is $6.00 cheaper for paperback! Other company's charge around $25- $30 for their books, so I feel the price I got was very good in comparison! I would definitely recommend ordering from this company! The service was quick and I actually received them sooner than expected!
Good morning Christine!
Thank you for your glowing review, as we are ecstatic your grandchildren loved their books! We agree our hardcover books are slightly more durable than our softcover, and will last many years! Be sure to check your email for our latest deals, and have a fantastic day!
Kind regards,
Jennifer
It was easy to read. My daughter loves the pictures. Creating the book was easy and shipping was fast.
Good afternoon Jannely!
Thank you for your kind review! Be sure to check out our Mother's Day selection for our newest items! We look forward to working with you again, and have a fabulous weekend!
Warmest regards,
Jennifer
Durable, doesn't come off on the dishwasher easily and fast shipping. Let's not forget the designs are all adorable, my son loves them.
Hello Roberta!
It's great to hear you love our personalized name labels! If you would like to see a new design, please email me at [email protected], attention Jennifer. We would love to hear from you! Thank you for your continued support, and have a wonderful weekend!
Warm regards,
Jennifer
I came across Dinkleboo on Facebook... I'm a nanny and a first time grandma and between Easter, birthdays and Christmas I've order quite a few of the personalized books... I just love how the stories come to life once you add the name to it and how the kids love them.
Hi Lisa!
Congratulations on being a first time grandma! We always love to hear how much children enjoy our books! Thank you for giving us the opportunity to serve you, and have fantastic weekend!
Warm regards,
Jennifer
I ordered this book and the process was quite easy. Delivered in a timely manner. I would use DinkleDoo again for personalized books.
Good evening Kim!
We appreciate your kind words! Be sure to check our Facebook page (https://www.facebook.com/dinkleboo/) for exclusive deals! We hope to work with you again, and have a great weekend!
Best regards,
Jennifer
It was great. Good experience. Came as expected. My niece loved it. Buy it and you won't regret. Delivered on time with no delay. Packaging was great so protect the book.
Good afternoon Gunjan!
We truly appreciate your glowing review! Your experience is what we strive for with each and every customer! We hope she enjoys her item for years to come! We look forward to working with you again, and have a beautiful weekend!
Kind regards,
Jennifer
Bought this for our grandbaby and also found some little red shoes that are nearly the same. She will get both together along with the mention of her best little friend
Hi Sue!
Our "Magic Shoes" story is one of our most popular titles! If you have suggestions for new stories, please email me at [email protected], attention Jennifer. We would love to hear from you! We wish you and your family a fantastic weekend!
Best regards,
Jennifer
The book was done wonderfully and my grandson just loved it. Shipping was great. He didn't have to wait on it.
Hi Marianne!
Thank you for visiting Dinkleboo.com! We are thrilled you and your grandson enjoyed our personalized storybook! Be sure to check your email often for our newest deals!
Kind regards,
Jennifer
Items came before they were expected, good quality, decent prices. Would recommend this site to everyone. Computer ordering was easy and very user friendly.
Hello Laura!
We appreciate your generous review! Recommending our site to your family and friends means a great deal to our company! We hope to work with you again, and have a fantastic weekend!
Best regards,
Jennifer
Ordering from Dinkleboo is easy! The personalized book that I ordered arrived quickly and was excellent quality. When I attempted to order another book my coupon code did not work. I contacted Dinkleboo and they responded quickly and helped correct the problem. Wonderful quality products. Terrific service!
Hello Sherry!
Thank you for the kind words regarding our customer support team! We are always willing to work with our customers to make things right! We wish you and your family a fabulous weekend!
Kind regards,
Jennifer
We ordered a couple books, the shipping was fast and the books are excellent. Out daughter loves that she is in the books, along with her friends and family.
Hello Eric!
Thank you for your kind review! Be sure to check our Facebook page (https://www.facebook.com/dinkleboo/) for new and exclusive deals! We hope to work with you again, and have a wonderful weekend!
Warm regards,
Jennifer
My daughter loves her book and couldn't believe her name was in it! The colors were vibrant and the story was great
Hi Michelle!
We are delighted to hear your daughter loves her personalized story book! With over 60 books and counting there is sure to be a special story for any child! We thank you for your continued patronage, and have a great weekend!
Kind regards,
Jennifer
Ordered a full sized blanket with pics of my puppy on it for a birthday present for my Dad. The blanket turned out beautiful and was a big hit with the family.
Highly recommended!
Hi Kelly!
It's wonderful to hear your dad loved his personalized blanket! We hope he enjoys it for years to come, and have a fabulous weekend!
Kind regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hello Abby!
Thank you for sharing your review! We have just released our newest book, "The Superhero!" We hope your son and nephew enjoy them for years to come!
Kind regards,
Jennifer