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Dinkleboo

3.7

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Dinkleboo Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
41
value
33
quality
29

We monitor reviews for authenticity

New Hampshire
1 review
0 helpful votes
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Good Books
May 4, 2017

I ordered 4 books for my grandchildren. The kids loved reading stories about themselves. One book had dark writing on a dark background and was hard to read to the kids at night. (I can't remember the book but it had piranhas in it.) Also, I would have liked a different animal instead of a piranha for little kids. The other 3 books that I ordered, were perfect.

Date of experience: May 4, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good evening!

Thank you for sharing your comments! We will definitely take your remarks into consideration. We hope your grandchildren enjoy them, and have a fantastic day!

Best regards,
Jennifer

Ohio
1 review
0 helpful votes
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Soft cover books
May 4, 2017

It's been a very easy experience in purchasing from Dinkleboo. I use groupon to purchase discounted soft cover books to personalize for my granddaughter. She has a very unique name and this is the only way I can buy her items with her name on them or in them. Thank you!

Date of experience: May 4, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good evening Paula!

We appreciate your review! With over 1 million books sold, our personalized storybooks have been a huge hit with our customers! If you have any ideas for new stories, please contact me at [email protected], attention Jennifer. We wish you and your family have a wonderful day!

Warm regards,
Jennifer

Iowa
1 review
0 helpful votes
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Kids books!
May 4, 2017

Very nice quality, received in a short amount of time, will shop here again."..."...

Date of experience: May 3, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Karen!

Thank you for your kind comments! We look forward to working with you again, and have a great day!

Best regards,
Jennifer

California
4 reviews
0 helpful votes
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Excellent
May 4, 2017

My Daugther is so happy with her personal book, is an excellent idea put her name on it she feel is very important for all the family and the stickers with her name is very useful

Date of experience: May 3, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Veronica!

We are thrilled to hear about your satisfaction with our products and service! Check our Facebook (https://www.facebook.com/dinkleboo/) page for exclusive deals! Thank you for your business, and have a wonderful day!

Best regards,
Jennifer

New York
3 reviews
0 helpful votes
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Blanket
May 4, 2017

I was unable to get my group on voucher to be accepted and after contacting them, I found out it was my error, not there's. They were very helpful and I was able to make my purchase, thank you.

Date of experience: May 3, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Mary!

Thank you for the kind words regarding our fabulous customer service team! Our team always goes above and beyond the call of duty to ensure our customers' are satisfied! It was our pleasure to serve you, and have a fantastic day!

Kind regards,
Jennifer

Massachusetts
1 review
0 helpful votes
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Awesome
May 4, 2017

It was great to see my son's name on the book and be one of the main character. I cant wait for him to understand the story, he is oly 4 months now. I also orderd two more books for my cousin son. Looking forward to order more.

Date of experience: May 3, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Hiwot!

We are sure once your son becomes of age he will love reading his book with you! We have just released our newest title, "The Superhero!" If you ever need any assistance, please email me at [email protected], attention Jennifer.

Warm regards,
Jennifer

South Carolina
1 review
0 helpful votes
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Labels
May 3, 2017

I have ordered personalized labels, not once but twice for my grandsons and I love the quality, the color and the overall appearance of the final product.

Date of experience: May 2, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Elaine!

Thank you for the kind rating! We have just added several new templates for our fabulous name labels! Enjoy your items, and have a great day!

Best regards,
Jennifer

Florida
1 review
0 helpful votes
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Very pleased with the personalized book. In addition to child's name, grandparent's name and parent's name personalized to family preference.

Date of experience: May 2, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Lynn!

Thank you for the kind words! Each book will have different options for their family and friends, so be sure to check them all out! It was our privilege to do business with you, and have a great day!

Kind regards,
Jennifer

Oklahoma
1 review
0 helpful votes
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Grandsons book!
May 3, 2017

Thank you so much! I ordered the little digger for my grandson with his name, he loves it, I read it to him every time he comes to see me, he knows it's his name because he can spell it, again thank you so much, I'll be ordering again soon!

Date of experience: May 2, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Karen!

We love to hear our books are helping in your grandson's education! Please check our website (https://www.dinkleboo.com/) for our newest book deals! Thank you for your patronage, and have a beautiful day!

Kind regards,
Jennifer

Arizona
1 review
0 helpful votes
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Always a great experience!
May 2, 2017

I've purchased a few books now for my grandchildren and they all LOVE them! I always have a great experience from ordering through shipment. These gifts are well worth the time and money.

Date of experience: April 29, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Lisa!

We thank you for sharing your fabulous experience! We hope to see you again soon, and have a great day!

Warm regards,
Jennifer

Arizona
1 review
0 helpful votes
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Unique products
May 1, 2017

Product was well made and very pretty. There was fast shipping. I will shop with them again, as their products are unique.

Date of experience: April 29, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good evening Heidi!

Thank you for your kind review! We can't thank you enough for your continued support, and wish you and your family a fantastic day!

Best regards,
Jennifer

Florida
2 reviews
2 helpful votes
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I received the book quickly. It was really nice, the quality was good and the pages were colorful. I can't wait to give it to my granddaughter.

Date of experience: April 28, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Debra!

It's wonderful to hear how much you enjoyed your personalized storybook! We know your granddaughter will cherish it! Thank you for visiting Dinkleboo, and have a wonderful day!

Kind regards,
Jennifer

GB
1 review
0 helpful votes
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Brilliant customer service
April 28, 2017

Kayla B was fantastic, responded quickly and gave me the answers I needed, keep up the good work, great first experience and will return

Date of experience: April 27, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Naz!

It's wonderful to hear about to positive experience with Kayla! She is one of our most seasoned employees that always goes the extra mile for our customers! We value your continued support, and have a fabulous weekend!

Warm regards,
Jennifer

Florida
1 review
0 helpful votes
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Darling book I bought the pony and the princess, my granddaughter loved it!
I would recommend this company!

Date of experience: April 27, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Francesca!

Our "The Princess and the Pony" story is one of our most popular titles! Be sure to check our site often, as we are always adding new stories for your loved ones! Thank you for your continued support, and have a great weekend!

Best regards,
Jennifer

Indiana
1 review
0 helpful votes
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Wonderful Experience!
April 27, 2017

I was having an issue which was quickly taken care of. Customer service was kind and forgiving and the ordering process is simple! I will be using Dinkleboo again!

Date of experience: April 26, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Megan!

Our customer care team truly appreciates your kind review! You can always reach us at [email protected], or on our Live Chat. We hope to see you again, and have a fantastic weekend!

Best regards,
Jennifer

Iowa
1 review
0 helpful votes
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Customer Service
April 27, 2017

I went online this morning to place my order using the Mother's Day discount code. As I placed my order I realized the discount code had expired 2 days previous. I sent an email to Dinkleboo to see if they had any other code I could use. Within 4 hours, they had replied and gave me a discount code that was even better than the one I tried to use before. I will definitely place more orders with this company! (This was my second order.)

Date of experience: April 26, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Lisa!

Thank you for sharing your wonderful experience with our customer care team! We will always work with our customers no matter how small the issue. Thank you for your continued support, and have a beautiful weekend!

Best regards,
Jennifer

Illinois
1 review
0 helpful votes
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Great price, cute products
April 26, 2017

I have used Dinkleboo twice, after seeing them on Groupon. Their products are super cute, and they ship fast.

Date of experience: April 26, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Emily!

We love to hear you enjoy our products! Be sure to check your email for our newest promotions! We look forward to working with you again, and have a great weekend!

Kind regards,
Jennifer

New Jersey
1 review
0 helpful votes
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Liked what I ordered
April 26, 2017

It was so easy to order and I received the personalized Easter bags. Maybe the only downfall was that the print was very light, not as bright as shown but otherwise it was great.

Date of experience: April 25, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Colleen!

Thank you for your feedback! We love to hear you had such a seamless experience while using our site! We hope to see you again, and have a great weekend!

Kind regards,
Jennifer

New York
1 review
0 helpful votes
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Amazing
April 26, 2017

I am so in love with my purchases. They made great gifts. The kids was so happy to read the books with their names in it. Thank You for making those amazing books.

Date of experience: April 25, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Sharon!

Thank you for the kind words! We are thrilled you enjoy our products! Please check your email for our newest deals, and have a great weekend!

Warm regards,
Jennifer

Texas
1 review
0 helpful votes
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I ordered a book for each of my great grandchildren. They will be here for a visit soon from Hawaii and I wanted to give them something that we personalized, these books filled the bill. Love the books and they were here very quickly.

Date of experience: April 25, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Chris!

It's fantastic to hear about your positive experience with Dinkleboo! Please check out Facebook page (https://www.facebook.com/dinkleboo/) for our newest deals! It was our pleasure to serve you, and have a great weekend!

Best regards,
Jennifer

From the business

Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.