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Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I ordered a personalized book for my Grandson and love it. It is has a bright colorful cover with his name. It was easy to order and received quickly.
I purchased a Groupon ($30 value) and when you go to their site they have discount codes for EVERYTHING. A SOFT COVERED BOOK IS 25.00. With the code you can get it for 6.99. But you cannot use your Groupon with the codes they have. I could have gotten a book. Deck of cards and name labels and more without a Groupon. With it, in getting a deck of cards, for 29.99. Plus 5.99 shipping. RIP OFF
Its my 2nd time ordering from this company and I love it your designs are super cute shipping was fast good price.
Hello Elizabeth!
We love to hear you have been a repeat customer of our fabulous personalized products! Please follow this link to see our new Father's Day (https://www.dinkleboo.com/occasions/fathers-day.html) items! We look forward to working with you again, and have a great night!
Best regards,
Jennifer
I love the name stickers and wish I bought these for my first child when he was a baby. Now on baby #3 I finally purchased for daycare bottles. The stickers are perfect and do not come off in the dishwasher. Plus they are so cute!
Good afternoon Nik!
Thank you for sharing your review of our fabulous name labels! When following the correct washing directions, they should last many washes! Be sure to check our site for our latest promotions! It was our pleasure to serve you, and have a great weekend!
Best regards,
Jennifer
I love the personalization through out whole book. Colors are bright and eye catching Grandkids love the storyline.
I've purchased 2 of the personalized books, and they are adorable. The story is light and sweet, and the illustrations are bright and colorful. My grandson wants me to read it to him over and over again.
Hello Yvette!
It's wonderful to hear you and your grandson enjoyed our personalized storybooks! Be sure to check out our newest book, "Construction Friends!" We hope to see you again, and have a great weekend!
Best regards,
Jennifer
From start to finish, the experience was great. No issues, easy to navigate through the website and the item was received in a timely manner.
Hello Christine!
Thank you for the 5-star review! It means a great deal to us you had such a seamless experience while using our site! We look forward to working with you again, and have a great weekend!
Kind regards,
Jennifer
Ordering was easy. Even though there was a glitch while I was finalizing my order it was corrected just as fast as I inquired. Plus the order came well before expected. Not my first order and won't be my last!
Hi Taneshia!
Dinkleboo truly appreciates your glowing review! If you ever run into issues, please contact us on Live Chat, or at [email protected]. It was our privilege to do business with you, and we hope you have a wonderful weekend!
Kind regards,
Jennifer
I have had four of these personalised blankets now. Great quality. Helpful service when I had an IT problem with one. Thanks Kayla.
Hi Lynn!
Thank you for commenting on our wonderful customer support team! We always love to hear when our agents are able to assist our customers! We hope to see you again, and have a great weekend!
Best regards,
Jennifer
I think I received an excellent deal! I ordered a gift for my parents 40th anniversary and they loved it. I would recommend this website to anyone looking for great personalized gifts! I will definitely shop here again!
Hello Melisa!
Your words mean a great deal to our team! It's wonderful to hear your parents enjoyed their anniversary gift! It was our pleasure to serve you and have a fantastic weekend!
Warm regards,
Jennifer
The books are wonderful. I've ordered 4 so far. Just last week I ordered another. I paid full price but saw it on sale 2 days later. I wrote to company to see if sale price could be given, and they did! I look forward to getting more stories in the future. I'm now the best gramma!
Hello Suzanne!
We thank you for sharing your fabulous experience with our customer support team! Our team will always go the extra mile to make things right! We hope you enjoy our personalized books, and have a wonderful weekend!
Kind regards,
Jennifer
Living Docial introduced me to Dinkleboo, and I am so glad to have found this excellent company. Products were as advertised, shipping was prompt, and customer communication has been excellent.
Good evening Christine!
Thank you for sharing your kind and thoughtful review! Be sure to check our Facebook page (https://www.facebook.com/dinkleboo/) for exclusive offers! It was our pleasure to serve you, and have a fantastic weekend!
Best regards,
Jennifer
I bought the book "The Little Red Fire Truck" for my toddler. He loves when I read it to him. When he hears his name in the story he gets very excited. The illustrations are done in bright colors which is perfect to keep my son's attention. I'm very satisfied with my purchase from the Dinkleboo company. I can't wait to order more books.
Good afternoon Laurie!
We truly appreciate your glowing review! Be sure to check out our newest title, "Construction Friends!" Please let me know if you need any additional assistance, and have a great day!
Warm regards,
Jennifer
The book I ordered was very nice. Quality good. A truly great gift for my grandson who loved it. Will be ordering again for my other grand children!
Hello Maureen!
We here are Dinkleboo are ecstatic you and your grandson love our personalized storybooks! We look forward to working with you again, and have a fabulous weekend!
Kind regards,
Jennifer
Semi easy to do, the hardest part was deciding what pictures to use.
What a beautiful gift. My mother in law loved it and we know how hard it is the please them.
Super fast shipping, exactly what I was looking for, and the best part, the kiddos LOVED it! The site is very easy to navigate and made it very simple to find exactly what I wanted and place my order. I will definitely be a return customer!
Good evening Jessica!
Your words mean a great deal to our Dinkleboo team! Please don't hesitate to contact me if you ever need assistance! We look forward to working with you again, and have a wonderful night!
Warmest regards,
Jennifer
The book was a big hit with my gradson. He loved it! He also loved the stickers. Both the book and stickers were reasonable priced/
Hello Jeanne!
It sounds like our personalized products were a big hit with your grandchildren! Be sure to check our site for our newest deals! It was our pleasure to serve you, and have a great week!
Best regards,
Jennifer
It was very easy to navigate, edit, and order the books. It was fast delivery. Estimated delivery time was 21 days and I received the books in 10 days! Very happy with the books and service. Will definitely order more.
Good afternoon!
We are thrilled you enjoyed your products and service with Dinkleboo! We always endeavor to provide a positive experience that will have you coming back for years to come! We hope you and your family have a wonderful week!
Best regards,
Jennifer
Great product. Received the order within 5 days from the moment of placing the order to receiving it. My daughter loves it. Would definitely recommend.
Hi Edna!
It's wonderful to hear you had such a positive experience with Dinkleboo! We thank you for the kind words, and hope you have a fabulous week!
Kind regards,
Jennifer
Loved my new custom picture blanket. Truly one of a kind. Would recommend this product with no reservations. Prompt delivery and met my expectations
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Traci,
Yes we do typically have some great promotions running on our site! And while you are correct, you cannot use a voucher in conjunction with the site promotions, those site promotions are available to you anytime you chose to use them. Now in looking at your order, we show the voucher used for to obtain your playing cards ($30 value) was a promotion from 2015 and did offer up to $30 in product value for the purchase of a $10 voucher. So you should have only paid $10 for your voucher at that time which allowed you to purchase up to $30 retail on the website. Please let me know if what I am seeing in our backend isn't accurate. I can be reached at [email protected], attention Jennifer.
Kind regards,
Jennifer