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Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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Wonderful book and the personalization was perfect. Our grandson really enjoys it. :) :) :) :) :) :) :) :) :) :) The shipping was fast too.
Hello Sheila!
It thrills us to hear you and your grandson love your personalized story-book! Check our site often, as we continually release new stories! Thank you for your business, and have a great weekend!
Warm regards,
Jennifer
I used Dinkleboo to make two books on a recent trip to Mexico that we shared with friends. I couldn't be happier with the final result and our friends were thrilled to receive a copy illustrating our trip.
And, when I had difficulty adding text, customer service quickly solved my problem. I'm confident that I'll use them again.
Hi Sally!
We are elated to hear you love our personalized photo-books! Please make sure to ask our fantastic customer care team if you ever need any assistance when creating your photo-book. We are able to provide a detailed PDF that can assist you. We can be reached on our Live Chat, or at [email protected]. We appreciate your patronage, and have a wonderful weekend!
Warm regards,
Jennifer
My kids loved their books with their names in it! I bought one for my brand new cousin as well and his mom absolutely loved it! I recommend this to all parents!
My granddaughter loves the book that I sent to her. She made her daddy read it to her 4 times before she would go to sleep!
Good afternoon Helen!
We appreciate your glowing review! It's wonderful to hear she loves her storybook! We hope to work with you again, and have a fabulous night!
Kind regards,
Jennifer
Great company and very helpful if mistakes are made. Got a replacement at half price plus shipping.
Hello Millie!
Thank you for the gracious words! We strive to give all of our customers’ excellent service and products every time they visit our site! We hope you enjoy your items, and have a great day!
Best regards,
Jennifer
Excellent service and quality. My little granddaughter loved her personalized book. It arrived right on time, and I was surprised at the high quality of the book. I highly recommend this company.
Hello Laurie!
It thrills us to hear you and your granddaughter love your personalized story-books! We release new books frequently, so make sure to check back often! It was our pleasure to serve you, and have a fantastic week!
Warm regards,
Jennifer
Great experience. The products are as advertised. I am very pleased with this company. I have ordered several things and am always pleased with them.
Hi Erica!
Thank you for the kind words! It means a great deal to us you are a returning customer, and hope to see you again! We wish you and your family a fabulous day!
Warm regards,
Jennifer
After two times ordering form this company I have had enough. The first time the order never came and they had to resend it after I had to wait over a month ( was supposed to be a Christmas gift) The second time I had to wait again and did not receive the product. I was told they could resend if I paid again! I got generic responses from the contact team and now have a very disappointed child. I have found a new site which has been very reliable.
Hello Trevor,
Thank you for your review. After looking into your issue, we do see one of our representatives did offer a free reprint or refund. After reaching out to you several times with no response, we initiated a refund. Unfortunately, there seems to be an issue with the card you initially used. Please respond back to us at your earliest convenience so we may rectify this issue. We can be reached at [email protected]. Thank you, and have a great day.
Kind regards,
Jennifer
Really great children's books. My son loves his personalized book. I will definitely be ordering another one.
Hello Keziah!
Thank you for the kind review! We release new books periodically, so make sure to check our site often! Thank you for your continued patronage, and have a wonderful weekend!
Kind regards,
Jennifer
My nieces love the books and it's perfect for flower girls gift! I'm going to order a few more so that she can have a collection of these books. Tips: get the hardcover. It's worth it
Hi Poy!
What a great gift idea for a wedding! We hope they enjoy them, and have a fabulous weekend!
Best regards,
Jennifer
We put these labels on lunch boxes, sippy cups, jackets, books, and school supplies. They last, even through the dishwasher! I will definitely order again!
Hi Kathline!
Yes, our personalized name labels are great for many items! As long as you are following our washing directions, they should last many cycles! We thank you for your continued patronage, and have a beautiful weekend!
Kind regards,
Jennifer
We have been buying them for years and even if the labels are not good customer service is very helpful and will gladly ship you a good batch.
Good afternoon!
It has been our pleasure to serve you over the years! If you ever have an issue, please make sure to contact us immediately, as we will work with you to make things right! We can be reached at [email protected]. From all of us at Dinkleboo, have a wonderful day!
Best regards,
Jennifer
The blankets (5) I received were beyond what I expected. I ordered them as Christmas gifts and am sure the recipients will love them as much as I do. I'll definitely order more in the future.
Good afternoon Michael!
Thank you for commenting on out fabulous photo blankets! We are sure your recipients will cherish them as well! It was our pleasure to serve you, and have a great weekend!
Warm regards,
Jennifer
When I received my product they were exactly as I saw them on their website! Loved being able to choose every part of the design. Great deal!
Loved the book. Great story and perfect for my granddaughter. Can't wait to read it to her. The book itself was nicely illustrated and just long enough for a night time story.
Hello Rosanne!
Your words mean a great deal to us! Be sure to check out our personalized Father's day items! It was our pleasure to serve you, and have a fantastic weekend!
Father's day items: https://www.dinkleboo.com/occasions/fathers-day.html
My grandson loves the books! It comes alive for him being personal. I think every kid should have one.
Hi Linda!
We appreciate your glowing review! We release new titles frequently, so be sure to check our site! It was our pleasure to serve you, and have a fabulous day!
Best regards,
Jennifer
I will recommend this site for any personal touch to a blanket. Their website is very handy and easy to use. Their online chat is very aware and knowledgeable of your concerns and will point in you the right direction.
Hi Linda!
Thank you for the kind words! Be sure to check out our Father's day personalized products! Enjoy your blanket, and have a wonderful day!
Father's day products: https://www.dinkleboo.com/occasions/fathers-day.html
Warm regards,
Jennifer
Best gift, pretty good story with my little girl name and her lil brother name. I assure that all kids will enjoy this book for sure. Thanks Dinkleboo
Hello Sukanya!
It was our pleasure to serve you! Be sure to check out our newest title, "The Magic Tea Party!" We hope to see you again, and have a great day!
Magic Tea Party: https://www.dinkleboo.com/books/personalized-kids-books/personalized-story-book-magic-tea-party.html
Kind regards,
Jennifer
Just seeing his name on the cover is so fun. We bought it for our grandson for his birthday and we're excited to give it to him.
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good afternoon Meg!
Thank you for such a kind and sincere review! Producing products that keep our customers returning means a great deal to us! We hope to work with you again, and have a great night!
Best regards,
Jennifer