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Dinkleboo

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Dinkleboo Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
41
value
33
quality
29

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Michelle F.
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I love the bright colors & simple designs. My favorite feature is that the labels are waterproof & dishwasher safe. Each of my girls have their own personalized set for summer camp & school items.

Date of experience: July 13, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Michelle!

Thank you for the kind words! Please check our site for our back to school specials! Thank you for visiting Dinkleboo, and have a great day!

Back to school sale: https://www.dinkleboo.com/

Kind regards,
Jennifer

Georgia
1 review
0 helpful votes
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The Perfect Gift!
July 13, 2017

I was very pleased with the soft cover books I ordered for my students. As a teacher, we are very limited on funds and supplies. These books were an excellent reward that fit my budget. The shipping was very fast too!

Date of experience: July 13, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Selena!

We have many teachers who use our storybooks as educational tools. We are happy to be a part of your classroom and hope to see you again!

Back to school sale: https://www.dinkleboo.com/

Warm regards,
Jennifer

New York
1 review
0 helpful votes
Follow Cindy N.
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Love these labels
July 13, 2017

These labels are cute and stay on. Perfect for kids items for school. I love how they are customizable.

Date of experience: July 13, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Cindy!

Your 5-star review means a great deal to our team! If you have a new template you would like to see, please email me at [email protected] attention, Jennifer. It was our pleasure to serve you, and have a beautiful night!

Best regards,
Jennifer

Missouri
1 review
0 helpful votes
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Labels made easy
July 13, 2017

I have to label ALL of my child's crayons, markers, pencils, etc & Dinkleboo made it easy and affordable. Cute stickers my daughter likes seeing on her supplies.

Date of experience: July 12, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Marcia!

I love to label all of my daughter's supplies as well! Please check out site for our back to school sale! We wish you and your family a fantastic night!

Warm regards,
Jennifer

New York
2 reviews
2 helpful votes
Follow Lisa B.
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Super cute books!
July 13, 2017

I got the Groupon for the books and I love them they turned out so cute as gifts and for my little one

Date of experience: July 12, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Lisa!

Thank you for recommending our fabulous story books! Please follow the link for our newest specials! We look forward to working with you again, and have a great night!

Dinkleboo: https://www.dinkleboo.com/

Kind regards,
Jennifer

Florida
1 review
0 helpful votes
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Professional
July 12, 2017

The labels are outstanding the colors, the font and the size of the labels are beyond what I expected.

Date of experience: July 11, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Raquel!

It's great to hear your glowing review! We are always adding new templates for our labels, so make sure to check back often. Thank you, and have wonderful night!

Best regards.
Jennifer

California
1 review
0 helpful votes
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Awesome!
July 12, 2017

I loved being able to have a book made with my daughter's name. The process was very easy and affordable, and my daughter is absolutely thrilled!

Date of experience: July 11, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Makayla!

We are thrilled to hear about your experience! Please check your email for our latest offers! It was our pleasure to serve you, and have a great evening!

Best regards,
Jennifer

Washington
1 review
0 helpful votes
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Nice books!
May 5, 2021

I have ordered several different books. They are all colorful and provide a personal story that is fun for the grandkids!

Date of experience: July 7, 2017
District of Columbia
1 review
0 helpful votes
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I ordered a bunch of custom name story books for my students in China. The books arrived and are lovely, exactly what I expected, and professional quality. But, my package got lost when I sent the books to China. Their customer service was extraordinary when I called to ask for help reordering everything. They were great at communication, helped me, were kind and courteous, and overall exemplary. I will be coming back to this company over and over for fun, unique gifts in the future!

Date of experience: July 6, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Melissa!

We understand accidents may happen, and are always willing to work with our customers. Kayla was happy to work with you, and we hope to see you again. Please contact me if you ever need assistance. I can be reached at [email protected], attention Jennifer. We hope the children enjoy their books, and have a fabulous week!

Best regards,
Jennifer

Pennsylvania
2 reviews
0 helpful votes
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Soooooo adorable
July 7, 2017

Love the books I ordered for my four grandsons and two nieces. So adorable. Can't wait for Christmas to give them their presents.

Date of experience: July 6, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Phyllis!

Our personalized storybooks make a fabulous Christmas gift! We hope your family enjoys them for many years to come! It was our pleasure to serve your, and we look forward to working with you again!

Warm regards,
Jennifer

New York
1 review
0 helpful votes
Follow Colleen L.
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Great labels!
July 8, 2017

These stick on great, but the words and picture all came off the first time I washed them. I put them on the top rack and did not use high heat as the directions said.

Update: They sent me a new set and these have been amazing so far! I think it was just a faulty set the first time.

Dinkleboo attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 5, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Colleen!

We very much appreciate your follow-up review! Yes, it appears you may have received a faulty batch of labels. I am glad I was able to assist you with your replacements, and we look forward to working with you again. Please let me know if you need further assistance, and have a wonderful weekend!

Best regards,
Jennifer

Virginia
1 review
0 helpful votes
Follow Shonda M.
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Great product
July 6, 2017

I ordered the small lables for my son and we love them. They go on easy and stick well. We also got our prder sooner than expected. I would definetly reccomend.

Date of experience: July 5, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Shonda!

Your recommendation means a great deal to us! If you ever need assistance, please do not hesitate to contact us at [email protected]. Thank you, and have a wonderful week!

Warm regards,
Jennifer

Pennsylvania
1 review
0 helpful votes
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Greatfull, happy.
June 28, 2017

I am very happy with my books. I was just wondering if you had any old or used books for my play street we would be humbled

Date of experience: June 28, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Muriel!

Thank you for your kind words! Make sure to check our site for special deals! Thank you, and have a great weekend!

Warm regards,
Jennifer

Pennsylvania
1 review
0 helpful votes
Follow Maureen R.
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GREAT QUALITY & QUICK SERVICE
June 28, 2017

I have bought both personalized children's books plus children's labels from Dinkleboo and I have been satisfied with both items. I will continue to buy more gifts from Dinkleboo!

Date of experience: June 27, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Maureen!

It's always great to hear from our return customers! We hope you enjoy your items for many years, and have a fun and safe fourth of July!

Best regards,
Jennifer

Oklahoma
1 review
0 helpful votes
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Well Pleased
June 27, 2017

I have recently made two purchases with Dinkleboo. I have been pleased with the purchases and surprised how quickly I received my orders with only standard shipping. I would recommend.

Date of experience: June 27, 2017
Amanda D. — Dinkleboo Rep
over a year old

Good afternoon Dawn!

Thank you for your continued support of Dinkleboo! It means a great deal you are satisfied with our fabulous products! We wish you and your family a fantastic weekend!

Best regards,
Jennifer

California
1 review
0 helpful votes
Follow Dler A.
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True and Worth a try. I love it
June 27, 2017

My little ones are very happy with all orders, really worth the price, and the quality is beautiful, shipping speed was on time, please try something on board.
Thanks

Date of experience: June 26, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Dler!

All of us here at Dinkleboo thank you for your glowing review! We are thrilled your children love their items, and have a happy fourth of July!

Warm regards,
Jennifer

California
1 review
0 helpful votes
Follow Meg D.
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Quality & Fun
June 27, 2017

I enjoy the labels. I bought them to label my child's belongings that go to school so they don't get sent to lost and found.

I like that the labels have a plastic coating so they are durable and can be used on lunch box items and water bottles.

Date of experience: June 26, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Meg!

Your kind review is much appreciated! Our labels are a great way to personalize any item! Please see our Facebook page for our latest deals! We wish you and your family a fantastic day!

Best regards,
Jennifer

Illinois
1 review
0 helpful votes
Follow pegi M.
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Greatest gift you'll give!
June 26, 2017

I have sent out personalized books to 3 children.
The parents were as thrilled as the kiddo's. Having their names in a darling book with great stories is sureal! This is a gift to top them all!

Date of experience: June 25, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Pegi!

It's delightful to hear everyone loved their personalized story books! We agree, children love to hear their names being read to them in their own wonderful adventure! We hope to work with you again, and have a great day!

Warm regards,
Jennifer

Wisconsin
1 review
0 helpful votes
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Review
June 23, 2017

Dinkleboo has great products at great prices and the shipping time was very timely. Would recommend to anybody.

Date of experience: June 23, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hi Cat!

Thank you for the kind words! Please check out Facebook for new and exclusive deals! We look forward to working with you again, and have a great weekend!

Facebook: https://www.facebook.com/dinkleboo/

Kind regards,
Jennifer

Illinois
1 review
0 helpful votes
Follow Marija E.
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I'm very satisfied from the personalized book that I ordered! It's such a good present and the quality is good! I have a hard cover personalized book and I love it. The shipping was very fast also so I would definitely order more things from this site and recommend to all my friends and family.

Date of experience: June 21, 2017
Amanda D. — Dinkleboo Rep
over a year old

Hello Marija!

We agree, our personalized storybooks make a wonderful gift! If you have any suggestions for new topics, please email me at [email protected], attention Jennifer! It was our pleasure to serve you, and have a beautiful weekend!

Warm regards,
Jennifer

From the business

Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.