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Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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Very pleased with my blankets for my 2 grandsons weddings. They were so excited to get them. Liked the choices.
I have ordered 2 books for children's gifts and love that I can personalize each book with the name of the child in the story. Its better then a card. And I was so impressed how quickly they each arrived.
Good evening Lori!
Thank you for sharing your experience! We agree, our fabulous story books make a fantastic alternative to many gifts! Please check our site for new books, and we wish you a beautiful summer!
Best regards,
Jennifer
My great grandson loved the book especially with his name on it. The pictures were beautiful and very colorful.
Hello Lorraine!
Thank you so much for your wonderful words! We are sure he will enjoy it for years to come! Please check our site often for new products, and we wish you and your family a wonderful summer!
Warm regards,
Jennifer
I messed up and ordered the wrong book. LaQuita was very helpful in helping me order the correct book and also worked to refund my wrong purchase.
Definitely will buy again! Excellent customer service nowadays is hard to come by.
Hi Catherine!
It's wonderful to hear we were able to assist you! LaQuita is one of our seasoned representatives, that will always do her best for our customers! We wish you and your family a beautiful summer!
Warm regards,
Jennifer
I love the excitement that my grandson has when he hears his name. These stories are so fun. We love the variety of stories
Hello Renne!
That's wonderful to hear! We are ecstatic we were able to be a part of his life! We hope he loves and enjoys it for many years! We wish you and your family a beautiful Fourth of July weekend!
Best regards,
Jennifer
Love this site! Will be ordering often for lil ones birthdays & holidays. I love the personalization options. So many great ways to create some magic for your favorite kiddos.
Hi Stephanie!
We are elated to hear about your experience with Dinkleboo! Giving children a personal momento means a great deal to them and we hope they will cherish it for years to come! It was our pleasure to serve you, and have a fantastic Fourth of July weekend!
Best regards,
Jennifer
I received a sticker order (my third order over the last couple of years) and two of the sets had a font that looked good on the computer preview but you could hardly see on the actual stickers. I emailed an inquiry to see if they could be replaced with a darker ink. LaQuita emailed me back within the hour and after a few more emails containing info and suggestions, she replaced the two sticker sets using a bolder font so it would show up on the stickers. No charge for the replacement and she even added expedited processing at no charge. Wonderful customer service and I will definitely order from Dinkleboo again!
Good afternoon Shawn!
Thank you for sharing your wonderful experience with our fantastic customer support team! If you ever need assistance, or would like our opinion on your personalized items please do not hesitate to contact us as soon as possible! We can be reached via email, livechat, or phone! I will make sure to pass along your comment to LaQuita, and please have a terrific Fourth of July weekend!
Warm regards,
Jennifer
Ordered a personalized book for my niece. Book was beautiful. The ordering process is simple. Process is very user friendly. Super service and fast shipping! Great!
Good evening!
Thank you for commenting on our services! We have made an easy-to-understand interface that will help guide our customers to completion. We thank you for your continued support, and have a fantastic week!
Kind regards,
Jennifer
I love ordering these books for my grand kids. They are full of color and very well made. My grand kids love receiving these books for their birthdays and Christmas. Thanks for a great product!
Good afternoon Andrea!
We can't thank you enough for continuing to support Dinkleboo.com! We make each of our stories with love and hope they cherish them for years to come!
Warm regards,
Jennifer
Love this personalized tractor book for my Grandson! The book has great pics and is written well. He loved it!
Good evening Stephanie!
Thank you for your fabulous review! We release new titles frequently, so check our site often for new and exciting stories! Please let me know if you have any questions, and we hope you and your family have a beautiful summer!
Best regards,
Jennifer
Great idea. Maybe these will encourge young ones to read more and put down the video games and tv. I had one from another company years ago for my son. We read it everyday.
Hello Charmaine!
Yes, we agree! Starting them young is the way to go! Our stories are a great way for a children to use their imaginations in exciting new ways! Thank you for choosing Dinkleboo, and have a wonderful week!
Kind regards,
Jennifer
I bought a personalized book for my niece's 4 year old little boy's birthday. Since I'm not around him very much it was hard to think of a gift that he would want and use. He is really into cars, trucks, and loaders (what little boy isn't) so to have a book with his name in it along with his friends (cousins) and even his little sister was just the perfect gift. The pictures were great and he will develop a love of reading.
Good evening Connie!
Yes, we hope our wonderful stories help teach children the joys of reading! We have several other truck stories we are sure he will love! We thank you for your continued support, and have a fantastic summer!
Monster truck story: https://www.dinkleboo.com/us/books/personalized-kids-books/personalized-story-book-the-monster-truck.html
Best regards,
Jennifer
Ive now used this service 3 times and the product (photobooks), speed of delivery and level of service has been exceptional each and every time. Thank you Dinkleboo Ill definitely be back!
Hello Mariana!
Thank you for taking the time comment on our fabulous customer service! If you ever have questions during the creation of your personalized photo-book please call as soon as possible, as we can help walk you through your issues. Please let me know if you ever need assistance, and have a beautiful week!
Best regards,
Jennifer
I am truly amazed with the book I received! Not only was I happy. So was the little boy I bought it for. And his parents were happy to see the smile on his face.
Good afternoon Amy!
It's wonderful to hear you and your recipient were thrilled with their personalized books! If you have an idea for a new story, we would love to hear from you! I can be reached at [email protected], attention Jennifer. We hope you enjoy your books for many years, and have a fantastic summer!
Warm regards,
Jennifer
Can I just say your iron on labels are the best things ever. Last year I got iron on labels from the uniform shop where I bought my kids school uniforms and they where rubbish they came off really quick within a couple of washes. I have one label from you guys which has been on a piece of uniform which was originally my sons now my daughters over 3 years old and the label is still there. Keep up the excellent work
Hello Samantha!
We can't thank you enough for the fantastic review of our iron-on labels! Our fabulous team always goes out of our way to produce loving products that your family will enjoy for many years! Please let me know if you ever need assistance, and we hope your family has a beautiful summer!
Kind regards,
Jennifer
I love the personalized books and so do my Grandkids! They love seeing their names when being read to!
Hi Vicki!
Thank you sharing your experience! We have released several new titles, so make sure you check our site often! Thank you for your continued support, and have a wonderful week!
Name Label Sale: https://www.dinkleboo.com/us/name-labels.html
Best regards.
Jennifer
I would certainly by from them again. They have a variety of products to choose from. I have gotten a wonderful feedback from recipients. I wish shipping was a little less.
Hi Ayman!
Thank you for sharing your experience! Be sure to check our site often as we frequently release new and exciting products! Please let me know if you need assistance, and have a wonderful week!
Summer Photo-Products Sale: https://www.dinkleboo.com/us/photo-products.html
Best regards,
Jennifer
Each product was perfect for each child. The description was most accurate. The shipping was quick and the quality exceeded expectations.
Hello Joseph!
We can't thank you enough for the glowing review! If you ever have questions about an item, please do not hesitate contacting us as soon as possible! Our fabulous customer service team is always here to answer any question! Thank you for shopping with Dinkleboo, and have a beautiful night!
Summer Photo-Products Sale: https://www.dinkleboo.com/us/photo-products.html
Warm regards,
Jennifer
I ordered two books for two grandchildren. The moment I read them I headed straight for my computer and ordered two more for the other grandchildren. The topics related well to each child which was great. I hope they will cherish them forever.
Hello Margie!
We are sure they will love and cherish them for years to come! Check our site often as new books are released regularly. We thank you for your business. And we wish you and your family and wonderful day!
Kind regards,
Jennifer
I have ordered and received several items in the last month. All came very quickly and the products are all that I hoped for.
Hi Elizabeth!
Thank you for your continued support! Please let me know if you ever need assistance, and we hope you have fantastic day!
Summer Photo-Products Sale: https://www.dinkleboo.com/us/photo-products.html
Warm regards,
Jennifer
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Carol!
That sounds like wonderful keepsakes you made for your grandsons! I am sure they will love and cherish them for years to come! We look forward to working with you again, and have a fantastic day!
Kind regards,
Jennifer