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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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These books are so cute and perfect. I'm happy to find this company. It is quick and easy to order here.
Hello Teddy!
We appreciate you taking the time to review our site! We are elated you love your book, and we hope to see you again! Please let me know if you ever need assistance, and we hope you have a fantastic week!
Best regards,
Jennifer
These stickers last forever! I put them on my kids water bottles & put them through the dishwasher many times! They still look brand new! Same for the wash machine if I label their clothing.
Hi Rebecca!
Thank you for the kind review regarding our personalized labels! If you would like to see a new design, we would love to hear from you! I can be reached at [email protected], attention Jennifer. We hope to see you again, and have a wonderful week!
Best regards,
Jennifer
My 3yr old grandson loves seeing his name in the book. Love watching him get interested in reading at young age.
Hello Jean!
We are thrilled your grandson loves his personalized book! We have just released several new stories, so make sure to check our site often! We thank you for your patronage, and have a wonderful night!
Warm regards,
Jennifer
Great luggage tags for my niece and nephew's book bags. Great product! Sturdy and colorful tags. A lot of great options to pick from.
Hello Erica!
Thank you for commenting on our fabulous personalized luggage tags! I'm sure they were a big hit with their recipients! We thank you for your continued support, and wish you and your family a fantastic week!
Personalized Door Signs: https://www.dinkleboo.com/us/gift/door-signs.html/?sncp=door_signs
Warm regards,
Jennifer
I was prepared for these to take a while to ship. It was the start of the school year and I had purchased a deal through Groupon. I was pleasantly surprised that I received them on the lower end of the delivery date guesstimate. High quality labels and my son loved personalizing his. Will buy again
Good afternoon Amanda!
Thank you for sharing your fabulous experience! It was our please to serve you, and we hope you have a wonderful week!
Best regards,
Jennifer
I ordered 1 Christmas book and 2 other personalized books. I am very satisfied with quality of the books and shipping time.
Hello Joan!
Thank you for the 5-star review! We are elated you love your book, and we hope to see you again!
Warm regards,
Jennifer
I've been using them for years, never fails right before school starts for my kids I order their labels. Great quality, great price, and super cute pictures. They hold up in my dishwasher with no issue. Will continue using them.
Hello Andrea!
Thank you for being such a loyal patron all these years! We always love to hear from our returning customers! If you have a comment on something you would like to see improved, we would love to hear from you! I can be reached at [email protected], attention Jennifer. Please have a lovely and safe Labor Day weekend!
Kind regards,
Jennifer
The books are a great start for our great grandson's life. He's enjoying them already. Just the sound of his dad's voice excites him. His mom and dad are getting him ready before he is born. With the book being all about him, he can grow up reading this book.
Hello Earlene!
Thank you for sharing such a touching story! We are sure he will love and cherish his book for years to come! We appreciate your patronage, and have a fabulous evening!
Warm regards,
Jennifer
We love these stickers so much! We have enough to put on all of our kindergartners new supplies! Thanks! Will be ordering here when we need more!
Hi Julie!
We hope the first day of kindergarten went well for you and your loved one! Please check your email for new and exciting offers, and we hope you have a beautiful weekend!
Best regards,
Jennifer
We used a groupon to order these for school. They came in the mail within a week. I was very happy with the product!
Good afternoon Malissa!
Happy back-to-school! We hope you enjoy your personalized product! Please let me know if you would like us to add a new product! We always love to hear from our customers! We can be reached at [email protected], attentnion Jennifer. We hope you and your family have a fantastic night!
Warm regards,
Jennifer
Very pleased with the service they have done an amazing job since last year and my son loves it. The colors the variety of choices from images :) definetly coming back.
Hi Yasmin!
Thank you for the 5-star review! We are thrilled your son loves his book, and we hope to see you again! Please let me know if you ever need assistance, and have a fantastic weekend!
Kind regards,
Jennifer
The product is always very nice. I haven't given the book, yet. However, it looks
Great... like all the other books that I ordered!
Thank you.
Hello Ardith!
We appreciate your kind words! If you ever have question regarding your order, we can be reached at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function located at www.dinkleboo.com. Thank you for visiting Dinkleboo, and have a wonderful day!
Back to School Sale: https://www.dinkleboo.com/us/occasions/back-to-school.html/?sncp=web_school
Best regards,
Jennifer
I love the personalized books for my grandson, he gets so excited because the book is about he and I. All products I have ordered have been true to form and of great quality.
Hi Teresa!
What a lovely comment! I too have seen children's eyes light up due to seeing their name in their very own adventure! We thank you for your continued patronage, and have a beautiful week!
Back to School Sale: https://www.dinkleboo.com/us/occasions/back-to-school.html/?sncp=web_school
Kind regards,
Jennifer
Dinkleboo by far is the BEST place to buy these types of items! I made the mistake once in choosing another vendor and truly recognized the difference in quality right away! Wonderful Job; Keep Up The Great Work & Quality
Good afternoon Donna!
Thank you for such a warm and positive review! If you ever have an idea for a new personalized product, we would love to hear from you! I can be reached at [email protected] attention Jennifer. We look forward to working with you again, and have a fabulous day!
Back to School Sale: https://www.dinkleboo.com/us/occasions/back-to-school.html/?sncp=web_school
Kind regards,
Jennifer
Love all 3 books I have ordered. So very special to give as gifts. Thank you, thank you. My great niece and great grandson love the books.
Hi Betty!
Thank you for the wonderful compliments! Your words mean a great deal to our company! Please check out our, "Back to School" sale, and have a fantastic week!
Back to School Sale: https://www.dinkleboo.com/us/occasions/back-to-school.html/?sncp=web_school
Warm regards,
Jennifer
My grandchildren and I have enjoyed reading the books that I have bought. They really like seeing their names in them!
Hello Stephanie!
It was our pleasure to serve you! We are elated you and your family enjoy their special memories! Thank you for choosing Dinkleboo, and have a fantastic week!
Best regards,
Jennifer
I have ordered a dozen books from Dinkleboo at different times and every one of them has been really cute and make great gifts for my nieces and nephews. I will continue ordering because the kids are delighted to find their names in a story.
Hi Linda!
Wow! That's quite the order! Our returning customers mean to world to our small company! We hope your family enjoys their precious memories for many years to come! Thank you for making Dinkleboo part of your family, and have a fantastic week!
Warm regards,
Jennifer
It was very easy to order a book for my grandson from Dinkleboo. The book arrived on schedule and is very cute. My grandson loves the pictures.
Good evening Joy!
Dinkleboo appreciates your kind words! We are thrilled your grandson loves his personalized book! If you ever have an idea for a new story, we would love to hear from you! I can be reached at, [email protected] attention Jennifer. Thank you for your continued support, and and have a fantastic weekend!
Kind regards,
Jennifer
Everything went very smoothly ordering my book for my granddaughter. It came quickly and it was accurate and just seeing my little granddaughters name in print was so cute, plus it was a nice story,
Good afternoon Karen,
Thank you for the lovely comments! We hope she enjoys her book for many years to come! Please let me know if you ever need assistance, and have a beautiful weekend!
Warm regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at [email protected] or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.


Hello Rushda!
Its wonderful to hear you have enjoyed our personalized labels! As long as you are following directions, they should last awhile! Please let me know if you ever need assistance, and we hope you and your family have a fabulous day!
Kind regards,
Jennifer